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Edgenuity has a rating of 1.6 stars from 405 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Edgenuity most frequently mention school district, 7th grade and correct answers. Edgenuity ranks 163rd among Kids Educational Resources sites.
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We had problems the first week. My daughter's progress was reset to the beginning of the week. Guy said he would escalate it to the next level. Nothing ever happened. No one ever returned the email or call. This has happened numerous times. They don't do anything about it even though this sets kids so far back they cant catch up. Answers are marked as wrong even though they are right.
I like the hole online school, cause I can take it anywhere I go like anywhere, I love the facts that my teacher is happy to see me just as well I am to see him, in moving on for better live later,,
Funny they ask me to review and I never got any support. As an educator I will never use this app again. Not worth the confusion and lack of support
Your reply was prompt and the suggestion worked so the student could continue work on her course. Thank you.
The customer service department response almost immediately to concern. Jessica (customer service) gave me several suggestions to solve the problem that my student was having with Edgenuity. Thank you!
Very buggy and hard to use. My child uses this for homeschool. She struggled a lot bad teaching, not good.
Edgenuity help is terrible. It took almost two weeks to get a simple response, the robot support doesn't work, and help button never finds what I need. I like the product for students but hate the support for educators.
We've been using Edgenuity for 10 years and witnessed great increases in our graduation rate. The program has also been extremely helpful as a teaching tool during the pandemic. Most problems originate on our side with either our data for uploads or user mistakes, but the Edgenuity support team is always extremely helpful and works until all problems are resolved. If a problem is on their side, it is resolved even more quickly. We were impressed at how effectively they stepped up to the increased demand caused by the pandemic and made modifications to their program.
They replied back quickly and helped me get my issue resolved. Overall I would say it was great customer service.
My daughter was pushed into this program from her school district during the return of school post hybrid. While she seemed to like the format and the teacher interraction and such at first. Two weeks into the program I had the school principal calling me and telling me that she was to be dropped from the program due to lack of involvement. The only communication that had ever been sent was to the students, nothing to the parents! The activities while easy to follow and understand were completely unclear to the student as to when they were to be "done" for the day. It was explained to the parents that the student should be logged on and working for 4 hours a day, it is unclear to the student what they are to be completing in those 4 hours. I have asked for a parent login and it has taken over a week of back and forth to be told I have to now go to my daughters school to be given login information so that I can follow her progress. This has all been VERY frustrating for us parents, muchless the kids!
This is TRASH. All of the freaking lessons is SO long and the projects too. And when i do the projects NO ONE show or tell me how to use the tools. So i spend at least 8 HOURS! In Edgenuity a day. The quizzes is SUPER hard. Do you know that i have a FREAKING LIFE? NOBODY want to spend half of their day in edgenuity because its so unhealthy. I rather use a toothbrush to clean my entire house and then brush my teeth with that toothbrush than do edgenuity. And if i'm depressed it will be ALL. YOUR. FAULT!
After several days of working on getting a kiddo transferred, the Edgenuity Customer Support agent that I connected with on Tuesday went above and beyond in taking charge and making the transfer happen! I am very grateful for his assistance and perseverance!
I've had to email customer support on a few different occasions for a few different problems and their support has been on point. They have been prompt, friendly, and helpful in whatever ways they can. If they haven't heard back from me in a while, they email me to see where we stand. Great support!
Edgenuity does a good job resolving issues in a timely manner. I had an issue with students not being able to log on. Within a short amount of time, the issue was resolved and students were back to work. This is such a teacher and student-friendly platform.
My kid who normally has a 3.7 now has a 3.2. The "teachers" dont seen to care about them fat, ing tests. If a student falls behind like mine did because of wrist surgery it has taken her almost 3 weeks to get in the a 6 hour mark of catching up. Since my daughter can't write she had me email her "teachers" for notes. One out of the 4 responded. Also she is being expected to write 10 page papers that are to be turned in by the end of each week. I am having to type her papers. My student is not learning anything because this site focuses too much on deadlines and score rather then making sue the students are learning.
The support received was thorough and professional in resolving our issue. The representative provided clear steps to follow. Many thanks.
I love that Edgenuity can transfer a student's account from one school district to another. It saves the work that student has completed and they can pick up where they left off nearly seamlessly.
The new CTE and Purpose Prep content inside Edgenuity's Courseware has some hidden grading requirements for the educator to complete to accurately assess student's learning and provide meaningful feedback. In our road to improvement, which is a daily task, we failed to realize this as educators and Edgenuity through the support and ticket system replied with details including visual guidance that helped us learn from our misunderstanding of how to best use the program. We find value in the fact that they will help us with how best to use the program with fidelity which increases our odds of success in reaching the maximum potential of each and every student. The help center build inside the program would have guided us to similar results, so it is nice to know we have multiple ways to gain greater understanding on how best to use the program and it is our job to learn from it, adapt it to meet our needs and move forward with continuous improvement.
I'm a teacher and I don't recommend this website at all. Many of my students have complained about the countless glitches and whenever they use different devices to complete assignments they lose all progress. The format is very repetitive and confusing. I definitely don't recommend this website.
So my school choose Edgenuity as a online learning due to the corona pandemic. IT IS HORRIBLE! I do about 9 to 10 hours a work in a day because the lessons are SO FREAKING LONG! And the videos are outdated. We were learning about somebody they said he was still alive. I looked him up. He died 5 years ago. Like uhhhh why. And I had this super long essay due and it said that I could do it in like two days. UH HECK NAH! And i have the most useless class on the planet. "Online learning and Digital citizentship." Like i mean its such a waste of time. And it always is super glitchy. I have other things to do after school and it just like takes up my entire day. My little brother only had 1 THING TO DO TODAY AND I HAVE LIKE EVERYTHING TODAY! Also when you are not able to move on and it just yells at you because something takes forever, IT IS SO STRESSFUL! For your own sake, STAY AWAY FROM EDGENUITY! IT WILL SAVE YOUR LIFE!
Answer: Ingenuity is marketed for teachers it is not for students they do not understand that we cannot all be on the same Pace I understand your stress and I have cried as well over this course I hope we can both recover our grades
Answer: Because its just an orange and gray screen we stare at and learn nothing from and get bad grades also its the worst out there and how did someone rate it 5 stars they must work at edgenuity and protect it
Answer: Its not supposed to be fun! Its supposed to be a gear grinding terrible program that just wants money
Answer: I KNOW! This is how they are trying to kill off the Gen Z population.
Answer: I agree with you. I am a student using Edgenuity- meanwhile missing my first year of highschool. Just don't get mad at your kids like my parents get upset with me because I am suicidal from this website.
Answer: Failing. 100% failing. Theres no way you can efficently learn from this website.
Answer: We have elementary content offered through our Pathblazer product. You can find more information about it here: https://www.edgenuity.com/products-and-services/intervention/#pathblazer. We offer Pathblazer as a blended or supplemental learning solution. Pathblazer includes a Math and ELA intervention program for Tier 1 and 2 RTI support with supplemental curriculum for science and social studies that teachers can use for skills recovery and targeted instruction.
Answer: Because they don't care and they are getting paid no matter what.
Answer: Enginuity isnt for students it's for teachers it isn't set to understand how a child thinks or how they all react what it picks up is that they failed and that's all they have to redo everything because that's how the program works
Answer: It looks for key words. If you have the right words written, you are correct. If you have the right answer but use a word that is a bad keyword they count it wrong
Edgenuity is a leading provider of K-12 online and blended learning solutions including online courses, credit recovery, intervention, test preparation, and more.