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Edgenuity

How would you rate Edgenuity?
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Illinois
1 review
3 helpful votes
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I wish I could give a 0
November 22, 2022

I am a senior in highschool, and went virtual for health problems. If you are someone who struggles with mental health or depression or just have a child who may be lazy. This is NOT the app for you. There are no such thing as missing a day or going on vacation or being sick if you use this. If you do your work everyday, that is the literal only way you will pass. If you miss even a single day, it is so hard to catch back up. This website is so mentally draining and exhausting. Too many videos and to much pointless work. I could not tell you a single thing i've learned because I haven't learned anything. It is so boring and most the time I just play a game while the videos play. Please, if your child wants to do this, please show them this and tell them what they're getting into. If you're a person who is always on top of it then it is really easy to have good grades as well as using brainly. If i didn't have brainly i'd be failing. But it takes me a hour to two hours to complete work in a day and I have all As. But when I had Covid and ding do work i was144 hours behind and that was the worst time of my life. So please find a better app taht cares about the students.

Date of experience: November 22, 2022
Pennsylvania
1 review
2 helpful votes
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Edgenuity Sucks
October 28, 2021

Edgenuity is the worst online school learining app. I have used it since 9th grade and am now a senior and I absolutely despise it. Whoever made the app is a terrible person.

Date of experience: October 28, 2021
Missouri
2 reviews
21 helpful votes
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Hate it
November 21, 2020

Just going to spam 1 star reviews hoping that somebody will see it and realise how crappy and dumb this is. I suggest everyone does the same.

Date of experience: October 22, 2020
California
2 reviews
19 helpful votes
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The amount of stress this ridiculous program has caused my 7th grade honor student, is unbelievable. If logged in too long, it counts idle times against her grades, if not logging enough time, she is failing due to lack of time spent. She spends literal hours printing pages, filling out "guided notes," taking pictures of each page and uploads them every week to prove she is working. The alternative to printing at home is to run another software program simultaneously called Kami, resize each text box, type in her "guided notes," and upload these pages to Google docs. Her whole class started 2 days after the teacher had set them up, which means not only were her assignments Month 1, week 2 actually skewed ( and she had to remember to accurately title each upload accordingly to NOT coincide with the programs dates,) but it also meant that the ever and continually fluctuating grade percentage calculator would show a failing grade. Since she was started 2 days after the program marked students as "start date," this means no matter how much work she would do, she would always be 2 days behind and thus failing. Talk about demotivating.

Date of experience: October 8, 2020
Texas
1 review
0 helpful votes
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Clear the cache
April 1, 2021

I was unable to view a test. Tom helped me and sent me an email with instructions on clearing the cache

Date of experience: March 31, 2021
Texas
1 review
0 helpful votes
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The folks at Edgenuity are always quick to respond to my requests. There is usually a 24-hour response time or less.

Date of experience: May 13, 2021
District of Columbia
1 review
0 helpful votes
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Gradebook issue
November 10, 2020

The support received was thorough and professional in resolving our issue. The representative provided clear steps to follow. Many thanks.

Date of experience: November 10, 2020
Oklahoma
1 review
0 helpful votes
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Great experience
April 16, 2021

I contacted them to resolve an issue getting into to see my kids progress they were fast and effective.

Date of experience: April 15, 2021
Iowa
1 review
0 helpful votes
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Problem with ELA8 Course
November 18, 2020

Your reply was prompt and the suggestion worked so the student could continue work on her course. Thank you.

Date of experience: November 17, 2020
Oklahoma
1 review
27 helpful votes
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Terrible!
October 14, 2020

During the Covid pandemic, my 2nd grade daughter has been givrn thr option for virtual school. I said yes. The school chose edgenuity. The SIS video, which I have watched several times because I thought I might have missed something, is not what is on my daughters platform. Half of the things you cannot find. She has absolutely NO teachers assigned to her. All 7 courses have no picture of a teacher, they all have the same email which is, *******@edgenuity.com and the same phone number which is, *******333. I have sent several emails the past 2 weeks. NO REPLY. Because it is obvious there are no REAL teachers. It is asking for a submission on Arts and Crafts, yet it does not say what is to be submitted. I am frustrated. My daughter is very confused. You call the only number that edgenuity has and it tells you to leave a name and number because they are experiencing high call volume. Every. Single. Time. On the recording it says there is a chat button on your screen. WHERE? It is NOT on ANY page of this platform. There are things missing from this. How is my daughter supposed to learn? How is she supposed to pass 2nd grade when there are clearly no teachers on this platform and they are asking for submissions of things that are not there. Explain that to me. I will never recommend this poor platform to ANYONE. EVER.

Date of experience: September 14, 2020
Kentucky
1 review
0 helpful votes
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Edgenuity responded to me quickly and answered the questions I had in a very helpful and knowledgeable manner.

Date of experience: March 29, 2021
Florida
1 review
0 helpful votes
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The customer service reps are always helpful whenever I've had an issue with the platform...! Thank you! :)

Date of experience: May 28, 2021
Utah
1 review
0 helpful votes
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Great program!
March 26, 2021

Edgenuity has high quality curriculum as well as excellent support staff options. When I had a tech issue chat support was quick to help! Thanks!

Date of experience: March 26, 2021
California
1 review
14 helpful votes
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Bad Website
February 2, 2022

It only boosted my low score on 10 or 20 precent and i don't like that. It also doesn't give as many free chances to try again as I need.

Date of experience: January 3, 2022
New York
1 review
35 helpful votes
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I read the reviews and assume two things: 1 students were provided MyPath a supplemental program that remediates or accelerates the learner based on their math or English skills. Otherwise the content is marked as 6-12.
2. It appears schools do not have the courses set up correctly. The schools that are having difficulty should call and ask for some assistance.
What I can tell you as a district that has used this for 10 years is that it compares to no other for core content and supplemental support. When a district takes the time to organize to match the criteria that they have it will prove to mirror content, not delivery of the material. This platform is so customizable that you can have a blended school that is effective quickly. The supplements of UpSmart and MyPath are unbelieveable.
I review online platforms as part of my job and by all means this is hands down the best platform possible for a district to use as its primary resource for the district.
The comment that the girl was getting all As and Bs at another cyber and then moved to this and is struggling doesn't surprise me. The rigor and expectation that students learn and can't skim the classes is what makes Edgenuity above all of the others.

Date of experience: May 12, 2017
Illinois
1 review
0 helpful votes
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Cov-19
November 21, 2020

I like the hole online school, cause I can take it anywhere I go like anywhere, I love the facts that my teacher is happy to see me just as well I am to see him, in moving on for better live later,,

Date of experience: November 20, 2020
California
1 review
0 helpful votes
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When I found myself locked out of my students gradebooks, Tom from customer support took care of the problem quickly and efficiently.

Date of experience: January 30, 2021
North Carolina
1 review
6 helpful votes
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Don't use edgenuity.
February 4, 2022

All Edgenuity has done for me is make me want to kill myself. I never had any motivation to do my work properly, and it barely taught me anything.

Date of experience: January 5, 2022
Illinois
1 review
35 helpful votes
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This website is just unimaginably bad, for three reasons specifically. First the horribly awful format, kids are forced to so much unhelpful work that its just useless, Quizzes and Test every single day, countless projects that are don't make sense, and Teachers that don't teach well. Second, oh my God the bugs and stupid features. I cannot tell you how many times I have worked with my kids and the software just either stops responding or just restarts the entire lesson deleting all work. Also, if you have an assignment that takes more than one day to complete it will lower your grade significantly before it is even due making your grade go down for literally no reason. Third, it is boring as all hell. Picture a 13-14 year old teen at home by themselves and you give them countless hours of work that is boring, hard to understand, and just plain annoying. Do you really think the kid will focus at all and try to stay ahead?! Nobody wants to do useless, boring work, so at least make an attempt to be interesting! Lastly I would NOT recommend this site to anyone, it doesn't understand what school even is, kids wont remember the information you tell them if you just give them a bunch of worksheets and test and call it a day! There is literally nothing good I can think of about this site, it should be taken down and schools should not use it. If you need something to teach your kids, use khan academy. I found khan academy when I was in Collage and it helped me a TON. It is easy to use, understandable, FREE, and has classes and easy lessons to follow and learn from. TLDR Edgenuity = Awful. Khan academy = Great!

Date of experience: September 18, 2020
Louisiana
1 review
25 helpful votes
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This being the only option right now for my child in my school district outside of traditional school, I'm very disappointed. The Edgenuity program has so many issues that are not being addressed such as the way the courses are formatted, the ability to communicate with teachers, and the ridiculous amount of "busy work " put in place to camouflage the fact the teachers are not there to promote success of their students.
On top of all of this, my child doesn't have the necessary course materials to complete assignments. For example, an assignment will be to read a certain passage and to take e notes but there's no access to the passage itself. Also, if my child has any questions for tbe teacher there isn't a email available to do so. How are you suppose to communicate with your teachers if you don't have an email address? The worst of itallis the"customer service". Today I waited over an hour three separate times only for the call to be disconnected. This whole experience with this platform has been a nightmare. I wish I could rate this review zero stars.

This being the only option right now for my child in my school district outside of traditional school, I'm very disappointed. The Edgenuity program has so many issues that are not being addressed such as the way the courses are formatted, the ability to communicate with teachers, and the ridiculous amount of "busy work " put in place to camouflage the fact the teachers are not there to promote success of their students.
On top of all of this, my child doesn't have the necessary course materials to complete assignments. For example, an assignment will be to read a certain passage and to take e notes but there's no access to the passage itself. Also, if my child has any questions for the teacher there isn't a email available to do so. How are you suppose to communicate with your teachers if you don't have an email address? The worst of it all is the"customer service". Today I waited over an hour three separate times only for the call to be disconnected. This whole experience with this platform has been a nightmare. I wish I could rate this review zero stars.

Date of experience: September 23, 2020

Overview

Edgenuity has a rating of 1.7 stars from 398 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Edgenuity most frequently mention school district, correct answers and khan academy. Edgenuity ranks 160th among Kids Educational Resources sites.

service
148
value
129
shipping
46
returns
46
quality
128
This company does not typically respond to reviews
+73