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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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They do not answer the phone and took 163 euro from credit card! I made a reservation, cancelled it because i found cheaper, there was supposed to be a 75 euro indemnity! They took all the money. When you try to call them, no answer!
I was told a refund for my cancelled car reservation would take 90 days (a delay due to the corona virus). I was OK with that. But now after 90 days have passed I am being told it would take "90 days after the removal of travel restrictions" to get my refund. There are NO travel restrictions on automobile travel, so this is obviously just a ruse to refuse payment. Terrible customer relations, and no phone contact since no one answers their 'contact us' number.
EconomyBookings knows how to keep a customer loyal. From start to finish, renting from EconomyBookings was a seamless experience.
Great customer service. The car was new and one of the best rides I've been upgraded to. Thanks EconomyBookings
Things happen at companies from time to time. At least enterprise has taken the time to address problems. Great place to rent a car or truck from. Will rent again from EconomyBookings
They had the car ready and had sent me an email just before landing at the airport. Very helpful employees
Service was great car was exactly was was advertised rented thru EconomyBookings will do it again))
The only wait was in line at the airport to check in at the desk. After that, went to the garage and they were waiting on me and had several to choose from in the class I chose. Friendly and courteous employees. Turning it in was even easier and faster.
We were stuck in Tennessee due to weather and decided to rent a vehicle. What a great experience and a life saver. Super easy transaction and well worth it.
I was very pleased with my recent rental with EconomyBookings. I am handicapped and ordered a car adapted with a left accelerator
It makes a difference. I will only rent from EconomyBookings... plus the heritage of the owners service on the ship of the same name is inspirational.
We had a great experience with EconomyBookings, quick service, good price, and a nice car to drive.)
I suddenly found myself in need of a one-way rental after an accident to get home (700 miles away) and he just made my girlfriend and I's day just, better.
EconomyBookings are always pretty efficient. They're not always the cheapest, but the time I save by being able to just grab and go, and how seamless it is, is worth it.
I always have a great experience when renting from EconomyBookings. In addition to having the better pricing, the pickup, return are easy.
You can't get a hold of anyone online. Been trying for weeks. No response from emails. Finally got a hold of a employee who was extremely rude and wanted to argue for me adding a day. If I cancel they keep $85.00. Not sure if I cancel if I'd get my money back. Company see extremely shady!
As of today, I have now rented twice in the past two months. And I have already booked to rent again in Oct and Nov (2016). I use the rental car for business travel. The quality, performance, and the cleanliness of the cars is superb.
Jay and Linda make this location work really well. Too bad they can't be cloned. Good service is much appreciated!
I've rented at Avis for years. Customer service is excellent. Cars are extremely clean and I've never had a problem with my vehicle or reservation.
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.