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EconomyBookingsReviews 4,747

3.0

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
831
value
793
shipping
476
returns
616
quality
683
This company responds to reviews on average within 9 days

We monitor reviews for authenticity

NL
1 review
0 helpful votes
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Easy
June 18, 2020

I've rented cars for business and personal reasons for over 30 years. 49 states and most of Canada with more rental car counters than I could ever count.

Date of experience: June 18, 2020
Ohio
2 reviews
0 helpful votes
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Value and Price!
June 18, 2020

Always a Great Experience when working with Jay. I recommend any EconomyBookings Car Rental for Excellent

Date of experience: June 18, 2020
Switzerland
1 review
0 helpful votes
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Most professional and efficient EconomyBookings I've ever been to. Keep up the good work!=)))))))

Date of experience: June 17, 2020
France
1 review
0 helpful votes
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Very impressed with this location. Friendly, accommodating staff which provide awesome customer service.

Date of experience: June 17, 2020
Florida
1 review
0 helpful votes
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Company to trust
June 17, 2020

I was working as a nurse in COVID 19 pandemic in NY, I was scared to rent via internet not directly to the company rental cars but when I was looking the prices was very high, I find EconomyBookings Was the best option in price with insurance, and this is the company to trust and you can have the app, the only thing is the communication through phone you have to call in business hours I prefer something 24 call services.

Date of experience: June 17, 2020
Luxembourg
1 review
0 helpful votes
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EconomyBookings
June 17, 2020

We have used EconomyBookings for several mission trips with church groups and are always pleased and satisfied with the high level of service, attention and consideration provided by Alex and his staff.

Date of experience: June 16, 2020
Luxembourg
1 review
0 helpful votes
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Great EconomyBookings staff and excellent customer service. Not only did they pick me up from Abra (down the street), but they also provided me with a clean new car while mine was in the shop. The staff was easy to work with.

Date of experience: June 16, 2020
Luxembourg
1 review
0 helpful votes
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I forgot the gentleman's name but he gave 5star service to my wife and I. I think his name started with an J

Date of experience: June 16, 2020
Ohio
1 review
0 helpful votes
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HIGHLY recommend!
June 16, 2020

Zach over at EconomyBookings is a prime example of why I wont rent a car anywhere else. He accommodated me multiple times with a car that fits me and made my rental process easy.

Date of experience: June 16, 2020
Ohio
1 review
0 helpful votes
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My experience was quick and efficient. The young man who waited on me was very helpful in showing me the features of the vehicle.

Date of experience: June 16, 2020
Ohio
1 review
0 helpful votes
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First time renting a vehicle from them! I'm planing on using them any chance I can! A+ rating from my wife and I

Date of experience: June 16, 2020
GB
1 review
0 helpful votes
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This was the second time I had a mishap with a car while traveling and was not able to swap it out. It's like they only have the exact number of cars being used in a day on hand never any extra.

Date of experience: June 16, 2020
France
1 review
0 helpful votes
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Absolutely love the car I rented, just wish it wasn't a hassle to swap out a car while traveling when something happens

Date of experience: June 16, 2020
Ohio
1 review
0 helpful votes
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Nice Dodge
June 16, 2020

The EconomyBookings guys at Woodstock IL are Great! These fellas always take good care of me. I will not deal with another car rental business!

Date of experience: June 15, 2020
Belize
1 review
0 helpful votes
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I needed a rental at the absolute last minute and needed to be to an appointment and was very short on time. I walked into EconomyBookings and Ryan took care of me from the start

Date of experience: June 15, 2020
Canada
1 review
0 helpful votes
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The staff at this location is incredible helpful. They have a great selection of vehicles and they value the customers time

Date of experience: June 15, 2020
Ohio
1 review
0 helpful votes
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Efficient check-in
June 15, 2020

To top it all, I was greeted with a smile when picking up and dropping off the vehicle. Keep it up! Nice car

Date of experience: June 15, 2020
Austria
1 review
0 helpful votes
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Excellent customer service! I requested a specific make and model and they were able to accommodate with a 24 hours notice.

Date of experience: June 15, 2020
Ohio
1 review
0 helpful votes
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Manager very nice and friendly staff customer service is awesome never have a problem when I come to this location. The manager works jus as hard as the rest of the staff.

Date of experience: June 15, 2020
France
1 review
0 helpful votes
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They made the process so easy and smooth. I also needed to be picked up for the second rental and could not believe how easy that was. The driver, Bryan, was nice and knowledgeable about EconomyBookings services. I've loved every car (and van) they've provided.

Date of experience: June 15, 2020

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+299