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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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Always a Great Experience when working with Jay. I recommend any EconomyBookings Car Rental for Excellent
Most professional and efficient EconomyBookings I've ever been to. Keep up the good work!=)))))))
Very impressed with this location. Friendly, accommodating staff which provide awesome customer service.
I was working as a nurse in COVID 19 pandemic in NY, I was scared to rent via internet not directly to the company rental cars but when I was looking the prices was very high, I find EconomyBookings Was the best option in price with insurance, and this is the company to trust and you can have the app, the only thing is the communication through phone you have to call in business hours I prefer something 24 call services.
We have used EconomyBookings for several mission trips with church groups and are always pleased and satisfied with the high level of service, attention and consideration provided by Alex and his staff.
Great EconomyBookings staff and excellent customer service. Not only did they pick me up from Abra (down the street), but they also provided me with a clean new car while mine was in the shop. The staff was easy to work with.
I forgot the gentleman's name but he gave 5star service to my wife and I. I think his name started with an J
Zach over at EconomyBookings is a prime example of why I wont rent a car anywhere else. He accommodated me multiple times with a car that fits me and made my rental process easy.
My experience was quick and efficient. The young man who waited on me was very helpful in showing me the features of the vehicle.
First time renting a vehicle from them! I'm planing on using them any chance I can! A+ rating from my wife and I
This was the second time I had a mishap with a car while traveling and was not able to swap it out. It's like they only have the exact number of cars being used in a day on hand never any extra.
Absolutely love the car I rented, just wish it wasn't a hassle to swap out a car while traveling when something happens
The EconomyBookings guys at Woodstock IL are Great! These fellas always take good care of me. I will not deal with another car rental business!
I needed a rental at the absolute last minute and needed to be to an appointment and was very short on time. I walked into EconomyBookings and Ryan took care of me from the start
The staff at this location is incredible helpful. They have a great selection of vehicles and they value the customers time
To top it all, I was greeted with a smile when picking up and dropping off the vehicle. Keep it up! Nice car
Excellent customer service! I requested a specific make and model and they were able to accommodate with a 24 hours notice.
Manager very nice and friendly staff customer service is awesome never have a problem when I come to this location. The manager works jus as hard as the rest of the staff.
They made the process so easy and smooth. I also needed to be picked up for the second rental and could not believe how easy that was. The driver, Bryan, was nice and knowledgeable about EconomyBookings services. I've loved every car (and van) they've provided.
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.