EconomyBookingsReviews 4,743

The worst experience we have ever had. We booked though them because they were the only ones that gave us the option to pick up the car from the city centre ended up paying 70 euros to get to the airport and 60 euros at international calls to get a car 6 hours later. Ruined our plans. Sent an e-mail of complain asking for a compensation regarding the costs of taxi and calls for something that was totally their mistake(the office at the centre was closed on Sundays did not know it and kept insisting it was open!). Never got any reply re-sent the e-mail and never heard from them. Did not even apologise.

I have been scammed by www.economybookings.com as well, charged double the quoted price, unable after 3 months and counting to get my deposit back, a complete con, and my one regret is that I didn't read all the legitimate reviews on here first (i. E. every single one of you poor individuals like me that gave the one star). My one crumb of comfort is that the 5 star ratings on here are so obviously fraudulent it's actually quite amusing. Posts from standard English names within the UK but they write in broken English?!? www.economybookings.com can't even get a fake review right!

I will say that the staff at the return location were excellent, they did an excellent job and were very welcoming and friendly.

Do not go thru them unless you want to lose money. They charged me up front where other companies do not. I was charged a foreign exchange fee by my credit card company because their office is in Latvia, Europe. I had to cancel my car rental a month and a half before the rental date and they charged $35.00 for a cancellation fee. It also took them about 2 months to refund my payment. I will never deal with them ever again! Don't be foolish! Go thru Priceline, Expedia, Hotels.com or any of the other U.S. companies.

This was the first time that I have used economybookings. The service was outstanding, as I booked my car hire at short notice, but everything was completed in good time and my car was waiting for me on arrival at the airport in the USA.
The affiliate staff in the USA were extremely polite, attentive and professional and took the time to explain things such as the Toll road system in Texas, and also the insurance and fuel policies
The real bonus was the price. Approximately half what I paid going direct to another car hire company.
I travel abroad very regularly, and now Atlaschoice will be my "go to" company for car hire

Hidden booking fee and other hidden costs. Will not save money

HORRIBLE. CLICKED TO RENT AND PRICE WENT UP BY $200. WANTED CAR FOR NEXT DAY AND THEIR AUTO RESPONSE WAS WILL GET BACK TO YOU WITH CAR TYPE IN 2-10 DAYS. THEY FOUGHT ME TOOTH AND NAIL TO CANCEL, SO I CALLED MY CREDIT CARD COMPANY AND PUT A VENDOR LOCK ON THEM.

TOTAL CROOKS

WARNING: DO NOT USE THIS COMPANY!

I had a horrible experience with this company in Dec 2011, I actually had to SUE them in Latvia (which is their home country) to get some compensation, which (even though I won the case in the end) did not even come close to the loss I had to sustain.
I am actually amazed that they are still in business. But anyway, just know that if there is any problem, these guys will play every trick in the book, from not getting back to you at all after you make a complaint up to and including hiring lawyers to fight your completely legitimate claims in court.

AGAIN: STAY AWAY FROM THEM.

The worst company I have ever rented a car, on the picture show much bigger car, then in Tampa they charge us extra for shuttle from airport to rental location $ 44,00 also they added some more charges in the and we have paid much more for rental from FOX then my son who rented the car from ALAMO -picked up from airport, got bigger car and no hidden fee, do not rent from FOX

Worst booking site I've ever used - not even sure if this is a legitimate company. I rented a car through economy booking when I was on holidays in France and I ended up being charged hundreds of dollars extra for mileage for being a 'french resident' when they do not ask for an address - once something has gone wrong it is IMPOSSIBLE TO CONTACT THEM! THEY ONLY ACCEPT CALLS FOR NEW RENTALS BUT REFUSE TO TAKE ANY CALLS FOR CUSTOMER SERVICE OR COMPLAINTS! Do not use this company they are a joke.

I have use Economybookings a couple of times and have always been very happy with the service. I am travelling to Upington again next October and will be using economybookings again. Thanks for a great service.

Worst car renting experience ever, they don't tell you until after the booking that it doesn't include all the taxes and fees in the quoted price, which you don't notice in the fine print below the big font quote "total price due" after they've nicked you for their share ($50 in my case), then the scam renter (in my case Fox Las Vegas) gives you a bill for more than twice the amount you think you're going to pay and double talks you into believing that ultimately you will pay the economybookings.com price, then after telling you they are going to put a "hold charge" in the amount of the economybookings price on you discover they actually process a transaction for that full amount that is over double the price you expected to pay, then you have to dispute the charge and spend time and effort explaining it, then the car is a piece of crap that breaks down on you and almost gets you killed on I-215, and I'm still fighting this, bottom line if you want piece of mind and a good renting experience and not risk your life DON'T USE THIS COMPANY!

F**k you economybookings

A big thanks to all who have posted their 1 star comments on here thus allowing me to avoid a similar tragic experience. I'm sorry to all who who got ripped-off by these unscrupulous ba$tards.

Any review higher than 1 star was purchased - have you noticed that the stars are 1 or 5 and barely nothing in between?
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Yesterday, December 12th, I booked with economybookings for a Ft. Lauderdale car rental through a reputable carrier. Immediately an internet confirmation came thru for $568 and not the $324 I agreed to (called 'Refundable Excess'). Immediately I called their number, nearly 30 minutes on hold, to clear this up. They said they would take care of this, I commented on his good English and asked 'where are you located?', 'Latvia' was his response... I then requested that the send me a new confirmation before processing my charge - I was suspicious.
I immediately looked up this company on the internet and saw this and a couple of other sites all warning what a scam this booking service is. I then called MasterCard and the charge hadn't been processed yet - I told them to block it and MasterCard said that there is the possibility that they would sell my credit card info... BOOM! - cancelled the card right there.

An hour later I rcv'd this email from economybookings:

Wed like to inform you that we were unable to process payment via credit card number provided for your car reservation.
Possible reasons:
- Wrong credit card expiration date

You can change your payment information by entering your order number on Economybookings.com. Please select MY ORDER in the upper right corner.
Enter your reference number ********** and your e-mail address to login.

You may also provide the correct credit card details for your rental confirmation by contacting our call center or by e-mail *******@bookinggroup.com
- Credit card blocked by Bank or customer
Please contact your bank, maybe your bank blocks transfers for some European countries.
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I've been charged of an extra cost from the company I rented the car from. I asked for clarifications to Economybookings Client Service, and they supported me very quickly.
Very good service, considering that it's a web company.

I had very good service from www.economybookings.com when I invite my car. I talk with them by phone and they where helpful. Alamo upgraded my car. Very quick service when I left at the airport, the woman at alamo relaese me very quick.

I forgot to take the copy of my subscription and they told me that it was not a problem, Very helpful team, they even gave us a bottle of water before departing. Everything went fast as natural. Many thanks to the nice staff ;)

The car was great. The service person is also great. And price was good me. Highly recommended to use this rental booking service

Unfortunately, there is no option to check 'no stars' when rating this company. This company is a rip off. They offer an insurance called "Refundable excess" to cover any damage upto a relatively small amount. When making a booking, I did not realized that this box was already checked, so I had to pay $97 extra for this insurance. The way it sounded (refundable) I thought it would be refunded after I completed my trip since I didn't do any damage to the rental car. Well, it is NOT refundable! The wording on their site and documents need to be read very carefully. Because of this rip off alone, I will NEVER book any vehicles through this company. They can rip someone off only once!

Additionally, I had to wait for more than one hour to pick up my car at my destination as there was only one agent helping and a long line of customers. This was excruciating after a very long trip. If I hadn't already paid for this reservation, I certainly would have gone to another car rental counter which would have been faster AND cheaper! NEVER do business with the Economy Bookings!

I made a reservation for a car for a trip in January 2015. I wondered why my credit card was charged a foreign transaction fee. The car is in the USA we were renting it in the USA. In the process of cancelling have stopped payment and are hoping for the best! Because they are located in LATVIA we are suppose to pay an exchange fee. GIVE ME A BREAK!