EconomyBookingsReviews 4,740

We rented a vehicle for the first time with this company. We were not disappointed. The location was Albuquerque, NM. Our flight was a late arrival and they ran out of the SUV we booked. We were upgraded at no charge to a luxury SUV. The service desk was efficient, swift & very helpful. When returning the vehicle, we just pulled in, unloaded and walked away. The staff handled everything. Very smooth and excellent value for the dollar. Very pleased. Thank you.

I had a great experience, my car rental went perfectly smoothly. Just be aware that EconomyBookings is like a search engine, and although it can find great deals it may also find rental companies that are not good. I recommend researching the brands that are coming up in search results to see how others' experiences went with them, and not choosing the absolute cheapest options. When you do this research don't be overly critical though, remember that people will always be quick to write complaints but forget to make positive reviews. I went with a company Noleggiare and it was perfect.

We booked a rental car with economy bookings, and the rental car place Green Motion in Tampa airport decided they were going to close early and told us we were not getting a car. When we tried to get a refund and complain through Economy Bookings, they said we have to send them an email, and couldn't do it over the phone. Very poor customer service!

I have used economy a few times and everything is usually ok. However this time we had more money to fork out on arrival (this was in addition to the printed voucher price and what we budgeted for). I contacted Economy on return to the UK, almost a month ago and still no reply. On the grounds of this I would be avoiding sending business there way.

My partner and I were traveling to Sedona for a wedding a renting a car for a weekend. Unfortunately I lost my drivers license right before the trip, so I wanted to have my partner rent the car. Economy bookings would not allow any changes on the reservation, even though Avis who the car was through said usually it's no big deal to change this. The EB against even lied to me and told me this was Avis fault, but when I put him on the phone with the Avis agent it became clear it was Economy bookings issue that they refused to help make any changes. To make matters worse it was a busy weekend and Avis was sold out of all other cars so we couldn't even just rebook. We spent over two hours trying to get this resolved and ended up spending twice as much to rent a car. The agent also promised me a refund for my original reservation and today I received an email stating that they would not provide me a refund. This company is so shady and unreliable! Avoid at all costs!

This company are modern day thieves ie they take your rental fee from a Debit Card but you don't get me car if you don't have a Credit Card? Please don't rent from them! And no Refunds either
Luckily Hertz do accept Debit Card on car pick up

When we booked our reservation, it was a total of $108.81. Upon arrival to the counter, we were charged $224.71. When I asked why? She stated that it was taxes? I contacted your customer service who gave me the email to report this. I have yet to hear from anyone. I want my refund from Dollar and your agent said you would take care of it. Please let me know where the breakdown is. I am becoming very suspicious about this website at this time.

Comparing prices, asked me for CC details before a final quote (my stupidity), charged my card before giving me a total. Found out after I had paid an extra $92 for 'full coverage' which doesn't even cover the hire companies insurance requirements The actual car company said the coverage Economy bookings charge is useless and totally unnecessary. I tried to cancel the booking but got the run around for so long the booking past it's 'pick up' time so therefor could not be cancelled. The help line were useless and scripted. I ended up going direct to the car hire company and booking through them. Paid for actual car insurance/coverage. 3. weeks later after many email and phone calls, Economy Bookings finally got back to me and said I won't be getting a refund, quoting terms and conditions and legal rights and responsibilities. Horrible start to our holiday. WILL NEVER USE AGAIN. As the actual car hire company said, go directly to them, don't use booking platforms.

Rental company refused to give car unless I pay 297$ as insurance for one day as I have international driving license which is normal for international travelers.
I explained to ZEZGO agent that I already paid for full coverage and no additional dues should be paid as it is confirmed EB.
He said he doesn't care and I should talk to EB, not him, ZEZGO will not give the car key unless I pay for 297$ (an outrageous amount for insurance/day).
This is look like a scam with no transparency on hidden outrageous costs (more than 15 times the total rental fees).
Why you advise us to pay for insurance which is not ok with the rental company ZEZGO? Why no transparency on such additional cost.
I need a refund for my booking as rental company did not give me the car.

I received email from Economybookings stating:
Your booking B******* for a total sum of 1070.79 SGD (726.33 EUR) at Chitose Airport, Japan has been cancelled.
However, my credit was charged Euro. I had tried to contact economybookings and no reply nor feedback.
I am very disappointed economybookings

The booking process was nice and easy. Everything was exactly as described on the web site. The car rental company staff was helpful and super professional. The car was clean and good. All in all, it was a very nice experience and will likely book it again if we ever go to Cyprus on another occasion,

The car was fine but I was cheated by the Maggiore agent at the airport to purchase extra-insurance for nearly ~30 Euro/day (total: Euro 195!) to cover for deductible and other hazards while my "full coverage" insurance (purchased online with economy bookings) already covered it ALL! Of course I was dumb, but they should know better and not try to cheat you just to make more money. Shame on them!

I booked car using Economy Booking for my vacation in Fiji ( Viti Levu island). The process of booking and all the rest was perfect!
I recommend this company!

Full coverage insurance, which you purchase on the website, is not accepted by any rental company.
The website has customer support numbers for many countries.
I find my country Israel, call and they tell me, we only speak English and do not speak Hebrew.
" WELL DONE " :(

My wife booked a rental car with Economy Bookings in July. When she landed, the rental car company informed her that they were overbooked and that she would have to wait at least 6 hours to get her car. She could not and would not wait that long, so someone gave her a ride, thank goodness. However, the true nature of Economy Bookings came out after we tried to get a refund of the nearly $400 we paid to book the car. They will tell you that they are "investigating" the incident, which, they say, will take 28 days. It is now October, and we still have not heard the results of their "investigation." I have tried 3 different times to contact them and get a refund, but you can never speak to a live person (it's all an automated system). Their only response is the same canned email I received to supposedly start the first "investigation."
Absolutely fraudulent and terrible company! Avoid at all costs!