EconomyBookingsReviews 4,740

Alquile un auto el 14 de abril 2023 FULL COVERAGER con todo incluido en ECONOMY BOOKINSG, cuando me acerque a recoger el auto en EUROPCAR me hicieron pagar otro seguro de 225 dolares o 25 dolares diarios, y una fianza de 1000 dolares con la tajeta de credito, un camion me choco dando marcha atras, regrese a Europa pedi el reembolso del dinero por la cobertura que habia contratado, llevamos 11 de Noviembre 2023 y no se nada, he enviado todos los documentos que me pidieron y mas, llamado por telefono y nadie sabe nada y tampoco contestan los email, o sea una verdadera estafa, ESTAFADORES, NO RECOMIENDO

Despite pre-payment there was no car available on arrival and there's no way to contact anyone. Super frustrating experience on a really hard travel day. Will not be using this site again.

We paid over $3,000 for our rental. Received an email reminder last night about collecting our vehicle this morning. But when we went to collect, we were advised that the booking had been cancelled! Yet we received no communication about this (only emails confirming the opposite). We called Economy Bookings and spoke to a guy who clearly couldn't care less that we were now stranded in a foreign country. Economy Bookings took zero responsibility for completely stuffing up our booking. Instead he wanted us to pay a further $7,000 for another car! I requested to speak to a manager, he said no. I requested to speak to customer service, he said they only have an email address we can use to request a refund. Would never, ever deal with this company again. Horrendous service.

This comment concerns my booking with Economy Bookings for a car rental at Nice Airport on September 25,2023. I arrived at the airport on time at 16:00 and soon found out that the rental company (Sicily by Car) had no counter at the airpoprt even though at the time of the booking I was assured that the car can be picked up at the airport. I tried to call several times the assistence number given at the voucher but nobody answered the phone, every time I was redirected to the automatic answering service which was no help. After that I called 3 times the help desk at Economy Bookings but nobody helped me there either. I ended up making a last minute car rental with another provider at the airport which was very expensive. Next day on September 26 an e-mail was sent by me to Economy Bookings with request for a refund, since I earlier paid around 150 EUR deposit to them. Now after more than 40 days (!) nothing happened, I only got some automatic e-mail replies with promises to investigate. But no refund of my deposit, no apology for my troubles, no compensation for being forced to rent a much more expensive vehicle.

The customer is fully charged at the time of reservation by using any credit card whatsoever BUT, EconomyBookings accept MasterCard and Visa only. Upon arriving in car rental center I was suggested to pay twice the price of the original reservation in order to collect it - they charge American Express but don't supply orders paid with it. No car was rented, no refund was given. As it turned out later on, two of my friends had the same experience. Do yourself a favor and stay away from this fraud!

In order to collect the rental car, the main driver is required to present the credit card which belongs to him and with which the order was fully paid for in advance. As it turns out

Booking b******* from June '23, still waiting for refund. Can't talk to anyone in CS that will help.

Buenos días.
Según voucher de alquiler. No sé cobra hasta retirar unidad.Ya se hizo el cobro y en dólar

Picking up car was extra horrible. Although I paid online, it was 10 people in front of me waiting on cars for 2 hours. Then there was more people waiting after. The end results is, they didn't have any cars. I even emailed Thrifty and I haven't received a reply. It's called, "Customer No Service"!

My Booking No. Was B*******. After 6 months and more than 15 emails valid insurance claim not paid.

There is coloured printed insurance claim on the counter as you walked in. The officer took that and started speaking like a robot in the event if you car incur any accident you will be paid 4900 and even its a third party you will be paid 4900 until such time the insurance company paid us back and it will take months to recover and we will hold that money until that is sorted She kept on speaking like a robot and really scared my brother in law who went their to drop me off. And we decided to pay additional 129 dollars though I had my standard insurance. Car was making a noise at the right left side. It was like a tyre puncture our low pressure. When I returned the car I mentioned to staff on this the staff acted very violent and so as I am as a result of his behaviors.If you are not a chinese don't go to Yes Rental

I rented a car from Payless through bookings, but never got a car. I had to go to Hertz. Payless tried to help me. Booking failed me. Never using this source again. I want my refund.

We rented a car for a certain price via EconomyBookings which included FULL COVERAGE as stated on the bookings page. When we picked up the car we were told that we were not fully covered and had to pay a few hundred pounds more for insurance despite the fact that we paid for FULL COVER. We were also supposed to pick the car up at the terminal, instead we had to be transported from the terminal and back to collect and return the car. The outcome of my dispute is from EconomyBookings is that we never picked up the car! I am fuming. Look at other reviews on Truspilot, many many complaining that they've been mislead. They do not answer calls and ignore e-mails for months only to accuse the customer or denying fault on their part.

J'ai trouvé rapidement et facilement le véhicule que je voulais. Le tarif était tout à fait raisonnable. La confirmation de la réservation est arrivée rapidement. J'ai pu simplement modifier les dates de locations. L'assurance complète est un plus appréciable: il m'est arrivé de louer une voiture avec uniquement les garanties de base, car on m'avait dit "en payant par carte bancaire tu es assuré". Et bien non, ce n'est pas vrai pour tous les types de véhicules et ça m'a couté 2000 euros. Donc 100 euros de plus pour rouler l'esprit tranquille, ce n'est pas du superflu.

THESE PEOPLE SCAM YOU!
THEY MAKE YOU PAY MORE AT PICK UP!
NO CUSTERMER SERVICE!
THE COMPANY SHOULD BE BURNT TO THE GROUND!

I pay 193 and you say I have 477 left to pay but at the start you said I only pay 407 all up not being open

Since I returned back the car I started to get deductions from my credit card from the rental company without any explanations. Almost 300 euros gone with no reason. Beware of this.

I got what I booked for a fair price and the company in Cyprus was excellent. I would definitely recommend to others.

I flew into Philadelphia to attend my nieces wedding I booked a rental car from the airport and PREPAID to this rip off company for a vehicle to accommodate me for the weekend event. I booked through this company at Dollar rental car at the airport. When I arrived at the Dollar Rental, they wanted an additional $500 to get the vehicle Now remember I PREPAID this entirely, so I was taken back when Dollar rep asked. I said okay, then the dollar agent said I didn't pass a CREDIT CHECK? I was so upset, because when I booked and prepaid this, no where did it state a credit check! Needless to say I did NOT get the vehicle and when I called the company they said nothing they could do! I gave them $274 of my hard earned money and they said ZERO REFUND and that I didn't read the fine print!
Dollar wouldn't do anything because I didn't book through them This ECONOMYBOOKINGS IS A RIP OFFFFFFFFFFFFFF PLEASE PLEASE AVOID THEM