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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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The company is very good. I have been using car rental services for more than one year. In the middle of summer I was in Italy, I booked a EconomyBookings car rental, I was surprised by the value, very low prices, as for Italy, a big plus - insurance...
This is a necessary and very necessary company, I took Opel with it, and dashed off a lot of time on it. The best company the best review))
Useless service, you pay a lot more than the direct booking with the car rental companies, the insurance full coverage of economy booking is not the real full coverage that the rental companies provide, if you want a real coverage you have to pay another insurance to the rental companies.
If you have a problem no one replies to the phone call.
This website/service is completely useless.
We got a free upgrade after explaining we had to go from Fort Myers to New York. Very friendly lady at the counter.
Thank you.
Buen servicio de alquiler de autos, me lo recomendó un amigo y sin duda cumplió mis expectativas, carros en muy buen estado y precios muy economicos, se los recomiendo
I made a reservation for an SUV originally but then we decided to change it to just a compact car. We canceled the SUV and booked the smaller car all on economy bookings. The refund policy seemed very clear as we had canceled more that 48 hours prior they would only keep a small fee. It has been almost 2 months now and still have not received the refund. I have called several times barely getting ahold of someone and every time I do they say they are working on it. I have emailed the support several times to not even get a response. At this point I am starting to believe they are scamming me.
I came to Bruges on business, and in order not to take a taxi or electric trains, I rented a car, rode according to a previously signed contract that took everything into account, all my requirements and wishes
When in Marrakech, I hired a car through Economy Bookings and, at the hour it was supposed to get the car, they didn't sende me the confirmation. So, I went to the company (Sixt) and hired the car myself, with a price much higher than the one they annonced. Nevertheless, they charged 123 euro in my credit card. I contacted them and they never reply. It's a fraud!
Quite perfectly straightforward) If I hadn't taken a car here, I couldn't have shared such excellent condition on the technical side, drove in complete silence
It was nice to work with you, at all stages of the transaction! I forgot to be honest for the insurance that the managers reminded me, thank you
This is apparently also the company in which I took Nissan! If you want a beautiful and not expensive car, then there are a lot of them, for every taste
The attitude is just great, thank you for being so worried about us! I was very pleased to collaborate with your specialists
Before you take a car, listen to the advice of others! I highly recommend this place! It is created for us by tourists! I took the car quickly
Ohhh super place! We often rent cars with friends here! They are of excellent quality, both technically and inside the interior, ideally
Convenient service for booking a car. You leave a request on the site, select the car you need, indicate the time frame and that's it. My Toyota was delivered to the train station in Warsaw, clean, the tank was filled with gasoline. No problems arose. Well done, work well.
My Kliv`S family thanks the administration of EconomyBookings. You made our stay richer and better, we all managed to see what we had in mind
I rented a car through them I thought everything was paid for but when I got there the rental car company said I owed a extra 1000 dollars I paid it then I took the car back in a few hours because me and my wife decided that was way too much the rental car company gave me back 900 dollars what I paid and economy booking didn't give me any of the 500 I paid them back it's best to just book through the car company not no agency like this unless you want scammed to
Decided on the choice of a car and even returned it, my vacation unfortunately ended on August 19,2019, now I will be back in 2020, thanks
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.