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EconomyBookingsReviews 4,747

3.0

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
831
value
793
shipping
476
returns
616
quality
683
This company responds to reviews on average within 9 days

We monitor reviews for authenticity

RU
1 review
0 helpful votes
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Jack smit
August 26, 2019

A smart choice of cars, the manager decided to help me and helped me pick up a car on the road to Germany. I am grateful for this approach to my clients

Date of experience: August 24, 2019
New York
1 review
0 helpful votes
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It doesn't take much time to rent a car, be sure to agree to a policy, it is much easier and more reliable to ride with it! I decided to take it immediately

Date of experience: August 24, 2019
RU
1 review
0 helpful votes
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The good!
August 26, 2019

It seems to me that it's better than not to find cars, I have been using it for many months already. Never let me down yet a car from this company

Date of experience: August 24, 2019
RU
1 review
0 helpful votes
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Все отлично
August 25, 2019

Все устраивает в этой компании, бронировал автомобиль Ниссан Тиану, все в идеальном состоянии)Сервис отличный, удолетворяет полностью требования клиентов

Date of experience: August 23, 2019
RU
1 review
1 helpful vote
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Pay without delay
August 23, 2019

Brother gave to this organization. I'm an electrician. The team received well. Superiors value their employees. Liked that wages pay in time without delay and advance payment on map. Issue new special clothes.

Date of experience: August 22, 2019
Ukraine
1 review
1 helpful vote
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Good service for booking a car, if you need to get somewhere, but you haven't any public transport in you location. There is good prices and well working site and management. I can recomment this company to everyone, who search good quality booking.

Date of experience: August 22, 2019
Israel
1 review
2 helpful votes
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The price ended up doubling itself. There were things that weren't written when I paid, and a few minutes later, when I wanted to cancel the reservation, they just didn't answer the phone on their service line for hours. I never reached them. When I ended up picking up the car I booked, I discovered the place wasn't open during the time EconomyBookings said I could return it, and needed to return the car to a different city or pay for another day of rent. A horrible experience.

Date of experience: August 21, 2019
New York
1 review
0 helpful votes
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I read reviews before renting and was a little apprehensive. But they were all wrong! The shuttle came promptly, the attendants were very friendly and helpful, and the car was clean. There were no hidden fees. They charge a $200 deposit, but you get it back when you return the car. I traveled alone with my 3 small children and it worked out well! I would definitely rent from AVR again.

Date of experience: August 21, 2019
Ukraine
1 review
0 helpful votes
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Good prices
August 23, 2019

Everything is fine, new interesting design, I like it. From the pros, I can note affordable prices. Thanks.

Date of experience: August 21, 2019
Ukraine
1 review
0 helpful votes
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Sam Jacobson
August 23, 2019

I like cars here, they are wonderful and not expensive at the cost of rent! This is the best service, thanks, I think I will be back here again soon

Date of experience: August 21, 2019
RU
1 review
1 helpful vote
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I came to Madrid on business and in advance to EconomyBookings, booked a Ford Focus Estate / Wagon for 5 days, decided that in addition to business, a little rest and go to historical places. I am satisfied with the service, everything I requested was provided, Ford is in excellent condition and all the days of my trip to Spain the car was very pleasing to me. I am satisfied with the EconomyBookings service.

Date of experience: August 21, 2019
Maine
1 review
0 helpful votes
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10$ a day turned to 60
August 20, 2019

A complete hidden fees more than doubled it shows the amount due but it is not the amount due it the amount you have to pay in addition to what they billed you. If you dont get there in time you lose ALL YOUR money

Date of experience: August 20, 2019
Florida
1 review
1 helpful vote
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Excellent
August 20, 2019

Got a great deal on my rent a car in AZ through EconomyBookings! The added insurance came with an amazing price, too. Would definitely use them again.

Date of experience: August 20, 2019
Ukraine
1 review
1 helpful vote
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Renault Logan
August 20, 2019

Great service. I took a Renault Logan car in the city of Dnipro at a good discount. Used 7 days and was very pleased with the provision of the machine

Date of experience: August 20, 2019
West Virginia
1 review
0 helpful votes
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Made a reservation ($303) that was confirmed. Two hours later, it was canceled with a reason of "UNDEFINED". UNACCEPABLE with card is charged and have to wait 45 days for refund with no reason for cancelation! Complete SCAM!

Date of experience: August 19, 2019
Texas
1 review
0 helpful votes
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Unbelievably easy
August 20, 2019

I had trouble with the internet booking, but even when I called they were courteous and helpful. The car pick up and drop off were incredibly easy.

Date of experience: August 19, 2019
RU
1 review
0 helpful votes
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Convenient car rental service. We booked the car before the trip to Europe on their website. Before payment we were not asked. The car was quite fresh and clean, the salon is also well-groomed. In General, not expensive and very comfortable.

Date of experience: August 19, 2019
New Jersey
2 reviews
0 helpful votes
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Economy
August 20, 2019

How many different cars you have in both class and make, many Europeans, I always trusted Europeans, so it was decided to rent such a car

Date of experience: August 19, 2019
Ukraine
1 review
0 helpful votes
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Hyundai Solaris
August 19, 2019

Hyundai Solaris here is my car on which I traveled almost 3 thousand kilometers! I hope next year I will have time to dash even more

Date of experience: August 19, 2019
Ukraine
1 review
0 helpful votes
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Cool experience
August 19, 2019

We got a great car, it's just super what a cool experience using the service, everything is fine, we'll call many more times

Date of experience: August 19, 2019

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+299