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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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This is an absolutely brilliant car rental service. The car I received was fantastic and was processed at London in a quick and professional way.
We rented a vehicle here for the day about a year ago. The staff were extremely friendly and we were processed quickly and efficiently into a quality vehicle
Me and my wife had a rental at this branch several days ago and was served by a young, friendly chap. It was simply a pleasant experience.
At the EconomyBookings branch, was very helpful and went through the process very efficiently and provided a fantastic car. I appreciated his help at a stressful time.
Jack, the employee who has taken care of my booking, has been very welcoming, professional and competent
I have hired from economybookings.com many times, but I have to give full credit to these to gents who are a delight to engage with! Thanks Gents!
It was quick and easy to rent a car. The car was clean, new and has no problem. I also love the 24-hour return. Highly recommend!
Great staff, easy to find and get car, just remember how to get back! Ok car company. Takes ages to fill out forms and get car. Expensive extra insurance charges.
Recently i spoke about EconomyBookings cars and now i am Hiring EconomyBookings car, i am very happy :} with his service. He have very Good skills dealing with customers, thank you very much giving me good service
Vehicle was excellent and the return was very quick and easy. Service received from all staff was impeccable.
We have always been very satisfied. Great service and reasonable prices. Staff are friendly and very helpful.
The best rent a car agency that I have used till now. I had a car booked for 7 days from EconomyBookings branch but I came one day later by mistake my wife input wrong dates in reservation. No problems, the shifted the date so I still had 7 days to drive
I got the exact car that I wanted and everything was so easy to do, pick up and drop off, will definitely come back. Thank you.
The pick up process was quick and super easy! We have never picked up a rental as quick from any other company! Drop off was super quick as well
Easy rental
Rewards program is horrible
5 stars if the rewards were better
Great customer service and awesome car selections
As a customer in search for a specific service, I would like the comfort of knowing that I could depend on that need being fulfilled at the attempt of acquiring. And that's been established with me through EconomyBookings with my rental experience...
Through this horrific time EconomyBookings was very accommodating, I missed my flight going to my final destination they were very understandable didn't charge me for that day and gave me an upgrade.
The very best car rental company. Excellent customer service and the people on the Jorg branch are very friendly
Excellent service, and very friendly staff called Kirken. Location is easy to find and conveniently located.
The staff member was very friendly and waited for us 1h after closing to do the check when we returned the car. The car was brand new and we got an upgrate
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.