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EconomyBookingsReviews 4,747

3.0

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
831
value
793
shipping
476
returns
616
quality
683
This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
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Excellent service
April 1, 2020

This is an absolutely brilliant car rental service. The car I received was fantastic and was processed at London in a quick and professional way.

Date of experience: March 31, 2020
New York
1 review
0 helpful votes
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We rented a vehicle here for the day about a year ago. The staff were extremely friendly and we were processed quickly and efficiently into a quality vehicle

Date of experience: March 30, 2020
Greece
1 review
0 helpful votes
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Me and my wife had a rental at this branch several days ago and was served by a young, friendly chap. It was simply a pleasant experience.

Date of experience: March 30, 2020
Austria
1 review
0 helpful votes
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At the EconomyBookings branch, was very helpful and went through the process very efficiently and provided a fantastic car. I appreciated his help at a stressful time.

Date of experience: March 30, 2020
District of Columbia
1 review
0 helpful votes
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EconomyBookings
March 31, 2020

Jack, the employee who has taken care of my booking, has been very welcoming, professional and competent

Date of experience: March 30, 2020
Ohio
1 review
0 helpful votes
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I have hired from economybookings.com many times, but I have to give full credit to these to gents who are a delight to engage with! Thanks Gents!

Date of experience: March 30, 2020
GB
1 review
0 helpful votes
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I will book again
March 31, 2020

It was quick and easy to rent a car. The car was clean, new and has no problem. I also love the 24-hour return. Highly recommend!

Date of experience: March 30, 2020
Germany
1 review
0 helpful votes
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Great staff, easy to find and get car, just remember how to get back! Ok car company. Takes ages to fill out forms and get car. Expensive extra insurance charges.

Date of experience: March 30, 2020
Germany
1 review
0 helpful votes
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Recently i spoke about EconomyBookings cars and now i am Hiring EconomyBookings car, i am very happy :} with his service. He have very Good skills dealing with customers, thank you very much giving me good service

Date of experience: March 30, 2020
Finland
2 reviews
0 helpful votes
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Vehicle was excellent and the return was very quick and easy. Service received from all staff was impeccable.

Date of experience: March 30, 2020
Germany
2 reviews
0 helpful votes
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Fantastic stuff
March 31, 2020

We have always been very satisfied. Great service and reasonable prices. Staff are friendly and very helpful.

Date of experience: March 30, 2020
Luxembourg
2 reviews
0 helpful votes
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The best rent a car
March 31, 2020

The best rent a car agency that I have used till now. I had a car booked for 7 days from EconomyBookings branch but I came one day later by mistake my wife input wrong dates in reservation. No problems, the shifted the date so I still had 7 days to drive

Date of experience: March 29, 2020
Seychelles
2 reviews
0 helpful votes
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Good the team
March 29, 2020

I got the exact car that I wanted and everything was so easy to do, pick up and drop off, will definitely come back. Thank you.

Date of experience: March 29, 2020
France
2 reviews
0 helpful votes
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EconomyBookings
March 29, 2020

The pick up process was quick and super easy! We have never picked up a rental as quick from any other company! Drop off was super quick as well

Date of experience: March 29, 2020
Ohio
2 reviews
0 helpful votes
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Easy rental
Rewards program is horrible
5 stars if the rewards were better
Great customer service and awesome car selections

Date of experience: March 29, 2020
Germany
2 reviews
0 helpful votes
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Thank you!
March 29, 2020

As a customer in search for a specific service, I would like the comfort of knowing that I could depend on that need being fulfilled at the attempt of acquiring. And that's been established with me through EconomyBookings with my rental experience...

Date of experience: March 29, 2020
New York
2 reviews
0 helpful votes
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Through this horrific time EconomyBookings was very accommodating, I missed my flight going to my final destination they were very understandable didn't charge me for that day and gave me an upgrade.

Date of experience: March 29, 2020
New York
2 reviews
0 helpful votes
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The very best car rental company. Excellent customer service and the people on the Jorg branch are very friendly

Date of experience: March 28, 2020
Massachusetts
1 review
0 helpful votes
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EconomyBookings thank
March 27, 2020

Excellent service, and very friendly staff called Kirken. Location is easy to find and conveniently located.

Date of experience: March 27, 2020
Canada
1 review
0 helpful votes
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The staff member was very friendly and waited for us 1h after closing to do the check when we returned the car. The car was brand new and we got an upgrate

Date of experience: March 27, 2020

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+299