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EcklersReviews 1,425

4.2

From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.


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Ecklers Reviews Summary

The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.

This summary is generated by AI, based on text from customer reviews

service
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This company responds to reviews on average within 2 days

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15,981 reviews
Nevada
1 review
0 helpful votes
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Falcon Parts
September 19, 2024
Updated review

Good prices,easy to navigate to order parts and fast delivery.

Date of experience: September 9, 2024

Quick and easy
January 22, 2024
Previous review

Quick and easy

Date of experience: January 22, 2024
California
1 review
0 helpful votes
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Tires
September 19, 2024

My experience with Eklers is something I've never seen before. They advertised tires on their website which I ordered. They took my credit card and told me that they would be shipped in 4-5 days. Then I received an email telling me that they were 5 to 6 months out.!
When I called, to find out when they would actually ship, because I figured the 5 to 6 months was a typo, I was told it was correct. Without any notice, they gave me a credit back on my credit card. I have no idea where the tires are, at this point, which I don't care, I've used Eklers in the past on other builds.
Someone obviously made a mistake in advertising these, as the exact same tire from Coker, who Eckler gets the tire from was double the price. The funny part is Coker who supplies Eklers has the tires in stock.
So they obviously, rather than honoring their advertised Tire, they just blew me off so I would go away, and that is what I will do. There are so many other honorable companies out there other than Eklers, most of there things are junk anyway.
I'm very skeptical of a company that advertises something that they cannot deliver. Talk about a scam.
If you're looking for T-Bird Parts, try Larry's Thunderbird. So far a very reputable company with great parts, fair prices & great service better than Eklers, but then again, obviously that's not hard to beat.

Date of experience: September 9, 2024
Ohio
1 review
0 helpful votes
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Awesome parts Awesome vendor
September 18, 2024

With the years rolling by and the parts getting harder to find Ecklers had what I needed for a reasonable price.

Date of experience: September 8, 2024
California
1 review
0 helpful votes
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Great service
September 18, 2024

I was looking for a rear bumper for my truck and I had great service from my customer service man Santino I felt he goes to work for his customers he is always trying to find out what is the best possible ways to make things work I like that in a person that is handling your needs I will be doing business with him more thanks again for the great experience

Date of experience: September 8, 2024
California
1 review
0 helpful votes
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Fast shipping.
September 18, 2024

Easy to find products and product details for specific applications.

Date of experience: September 8, 2024
Georgia
1 review
0 helpful votes
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Great products quick shipping
September 18, 2024

Products as advertised quick shipping post holiday. Would recommend.

Date of experience: September 8, 2024
Australia
1 review
0 helpful votes
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55 bird
September 17, 2024

Fast efficient and easy to use site
Easy to navigate and help if need be

Date of experience: September 7, 2024
Iowa
1 review
0 helpful votes
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Poor product and thec support
September 17, 2024

I ordered the 1957 corvette FI distributer cap (4" diameter) but received an incorrect (3"diameter) cap.
Called tech support, but did not get any help!

Date of experience: September 7, 2024
New Mexico
2 reviews
0 helpful votes
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Seatbelts
September 16, 2024

Great products! Quick shipping, beats prices from other sellers on Corvette parts, glad we came across this website, we will be using iit from how on. Thank you for your service.

Date of experience: September 6, 2024
Colorado
1 review
0 helpful votes
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Glove box liner
September 16, 2024

We received the part quickly and with no issues. Good company, fast, and easy to work with.

Date of experience: September 6, 2024
Washington
2 reviews
0 helpful votes
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Great website
September 16, 2024

Ordered item received quickly. Shipped the same day ordered great service

Date of experience: September 6, 2024
Iowa
1 review
0 helpful votes
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Dont always rely on pictures.
September 15, 2024

Quick shipping and easy to get a hold of customer service. Hopefully an exchange will be as easy.

Date of experience: September 5, 2024
New York
2 reviews
0 helpful votes
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Corvette Top
September 14, 2024
Updated review

Great selection and customer service/sales team were excellent

Date of experience: September 4, 2024

Great experience and service
September 14, 2024
Previous review

Great experience and service

Date of experience: September 4, 2024
Texas
1 review
0 helpful votes
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Outstanding first impression!
September 14, 2024

I am a newbie to the Eckler family, I just got a 69 torino and needed a few things. To be able to get so many new parts here is mind blowing!

Date of experience: September 4, 2024
Washington
1 review
0 helpful votes
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One fender was mislabeled I have called customer service 6 times now it's been over a month my car had been sitting at the mechanic shop. This has been a complete waste of my time. Bring back the original owners of Rick's camaros they were professional. I'd rather order from China I'm sure that's were these pos "show quality Fenders" were made not impressed

Date of experience: September 4, 2024
New Jersey
1 review
0 helpful votes
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Watch out for wrong parts
September 14, 2024

On June 18,2024, I ordered a pair of Corvette Rear Shock Mounts (Right and Left). Because of other projects, I didn't start the rebuild until just lately. I found I had received two right hand shock mounts, not one of each. When I called to tell Eckler about it, they said I am too late to return/replace or to receive credit for the left one. Be careful what you order from Eckler!
Order **************

Date of experience: September 4, 2024
Arizona
1 review
0 helpful votes
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Perfect fit 1st time order
September 13, 2024

I ordered a carbonator for a 55 Chevy. No problem at all. Fit perfect and worked and ran as soon as I turned the key. Thx you Ecklers

Date of experience: September 3, 2024
California
1 review
0 helpful votes
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Not happy
September 13, 2024

I ordered this part for my car from Eckler because they said it would have fast shipping. It's been 6 days and I fedex tracking says they haven't even recived my package yet. No correspondence from Eckler

Date of experience: September 3, 2024
Texas
1 review
0 helpful votes
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I lost the order page for a few minutes but fortunately I returned to the page. It may be operator error but nevertheless I didn't know how to find the page easily.

Date of experience: September 3, 2024
North Dakota
1 review
0 helpful votes
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Only one problem...
September 13, 2024

Purchase was simple and reasonably quick. Only negative was I did a chat and asked specifically if screws were included and was told they were but my order did not have any screws included.

Date of experience: September 3, 2024