From the business
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Good website, and catalog for Chevy, haven't installed yet, but welds all look very good, pipes in excellent condition
Everything worked fine. No issues. Thanks very much.regards len
I ordered a steering column harness and the online chat person said it was correct. It wasn't, it's for a later model than my 73- although everything pointed to it fitting from 68 to 76. Now I must return it. Something was lost here either by fitment or it's just an incorrect one sent. Either way, it won't work.
They had the parts I needed at a reasonable price. Nice selections of extras. Reasonable freight and delivery.
Great product fast shipping thanks again ECKLER for making this restoration for this customer a breeze when it comes to ordering new parts
Very good. Received parts next day. Correct parts the first time. Reasonably priced parts
Talked with Bill. Gave me some good insight to product I purchased. Thanks
Give better options for delivery. Even though it was UPS, it still went to USPS. Package took longer than expected.
I could not find the part that I needed, on the regular web site. I got to Customer Service and was directed to a sales person. She found the part. It is on the way. Thank you,
Hannah.
Very easy process and availability of the product. First, I checked other companies and no one had it available, besides that if was a big difference in price. Also the product was on sale. So the main reason for choosing your business is because the Product availability and speed of shipping. Thanks
More product details would be helpful
Better confirmation regarding delivery
Easy to order. Don't know quality or accuracy or delivery time yet
Just as described fast shipping easy use of web site easy to locate parts
Pretty Nice for the price.😀😃😄😁😆🥹😅😂🙂🤣🥲😊😇🙃😉😌😍🥰😘😋😛😝😜🤪🤓😎🙂🙂🙂😏😒🙂
Good so far let's hope it fits
Replacement piece was better than original. Had to adjust the end piece to fit inside the gear which took about 15 minutes in a vise, hammer and some vice grips
I found this process to be slow & cumbersome & I don't know why. Website is confusing with the way searches go. Enter one model & parts for others are included that don't fit the one you have. I am able to discern which is which, but it slows me down. It took a long time to get my business account set & it doesn't work right on the website. I had to do my order on the phone. Not that I mind that but so many places are not doing phone orders today, I don't expect to be able to. Folks were fine to deal with, I'll give them that. I found that their prices were the best for these specialty parts. Half price of all other sellers I checked out, including ebay & rockauto.com. Unfortunately, today we all should be watching every dollar, & I for one will spend a little time@ the keyboard searching for value. I will definitely tell folks about you for 'vette' parts.
Easy for a female to shop for hubby. Great website for ordering everything you need.
Great place to find part and Pretty simple process to buy everything came as promised and earlier than expected definitely best place to get auto parts
Parts were as described and the shipping time line was better than expected
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members