From the business
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
These fit very well and do keep the carpet from being beaten up..
I'm going to cancel this order unless you honor your BEAM25 code!
Still need bumpers need to know how i return these. Need to return and get correct rear chrome bumpers for my 1973 got bumpers delivered for c2
John,
Thank you for taking my call today, it was my pleasure assisting you. The RMA's are set up for your bumper. You will recieve an email with instructions. If I can assist further please feel free to contact me.
Kelly 1395
Seat cover looks nice hopefully it fits well we will definitely see after I get to put it on
The sales representative Rob was very helpful and understanding.
I shopped the clearance section for parts for a '68 Mustang and was able to find several items I needed at prices lower than I'd seen anywhere else. Ecklers shipped promptly and I received them in a timely manner. No complaints!
Good shipping time. Damaged products fairly priced and in decent condition as advertised.
Customer service on chat solved my problem. Excellent service by Red and Dylan.
Everything came well packaged and in a timely manner. Definitely will buy from them again
Called to double check price. It was a crazy good deal!
Very happy to have spotted it
Thank you for the speedy delivery specially around holiday.
Parts came on time and they are the right ones that's a good thing
Ordering very easy, and parts were the right ones and delivered on time
Get part selection, usually item/order ships out same day.
Love the open box specials. Ecklers for the win! Classic car parts at a great price, can't complain.
Love the open box specials. Ecklers for the win!
Ecklers sight was easy to navigate. Easy buying experience. Shipment was later than expected but did show up. Thank you Ecklers.
Easy website to navigate. Easy payment methods available.
The price was excellent for the pair of door panels. However, the left door panel had been very poorly cut, but it is still usable. Some people just shouldn't work on cars or trucks
Great value++++++++++++++++++++++++++++++++++++++++
Great! Easy navigation, Great Value with Speedy Delivery! Been shopping here for years with great customer service, thank you for helping with my restoration project!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thomas,
I sent you a follow up email regarding your review, at your earliest convenience please feel free to respond to me and I look forward to assisting you.
Thank you
Kelly