Educational Credential Evaluators
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Educational Credential Evaluators

How would you rate Educational Credential Evaluators?
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Massachusetts
1 review
14 helpful votes
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Irresponsible
July 2, 2020

I'm so disappointed with this company name ECE. I sent my original papers a month ago because of the pandemic schools right now are closed. I didn't have another option than to send them my originals. They promised they will send them back with not problems. Until now I haven't received my Original papers. Now they are blaming the USPS for the package missing. USPS never received a package. Label was created but ECE never send anything. Now they don't want to answer the phones and are not taking any responsibility for the missing paper. I dont recomend or trust this company with important papers.

Date of experience: July 2, 2020
Brazil
1 review
2 helpful votes
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Horrible Experience
January 27, 2023

ECE report was easy to start, but quickly became a real nightmare. The report was completely subjetive and was not accurate. I tried to reach out, prove with offcial papers but they were unflexible and cruel. I almost lost my job, but thanks to WES report and accurracy I didnt. Friends advice: Dont go with ECE!

Date of experience: January 27, 2023
Illinois
1 review
8 helpful votes
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ECE doesn't have a fair equivalence system in place. They have their own internal rating system that isn't based on the ISCED/International regulations. My five years of university are defined as a level 7 from ISCED classification (Master level). ECE equivalence was reporting an Associate degree only. I was shocked! After sending them all the proof and official documentations they didn't want to correct their equivalence report. I asked and received a full refund. Save your energy and look for another provider!

Date of experience: October 3, 2019
Virginia
1 review
2 helpful votes
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Best experience
April 3, 2017

I just received my credential evaluated. My high school and my MBBS in India. They evaluated very well. Gave my MBBS degree as equal professional feild as well as bachelor. It took them 3 weeks to complete all the process after I sent my originals. After three weeks they sent my originals and my evaluation report as well. I was scared at first after reading bad reviews but then I had no choice and sent out. The results are satisfying to me

Date of experience: April 3, 2017
Delaware
1 review
0 helpful votes
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Excellent
February 18, 2019

I have done the course by course evaluation(for Indian document) from ECE, they did everything in exactly 7 days and documents reached to me in 3 days, so total time taken is 10days, and by the evaluation I get, I am completely satisfied with that, I will high recommend ECE, I get complete satisfaction in all respect.

Date of experience: February 16, 2019
Georgia
1 review
2 helpful votes
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I applied to Ece in May 2021 to evaluate my High School certificate from my school in the Caribbean and I must say they were impressive and professional.
Ece website is very customer friendly and direct, got my evaluation in time and they kept their word on delivery. I would highly recommend Ece to anyone.

Date of experience: June 22, 2021
Colombia
1 review
4 helpful votes
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Most unprofessional University Credit Evaluating Agency that has ever existed in the United States!. The Customer Call and Customer Chat Support is equally rude and extremely unprofessional.

They do a wrong evaluation and suck your money especially if you are an international student. Their Customer support even has the guts to laugh out loud during the chat and they disconnect at that very moment without addressing and resolving the issue.

IF YOU ARE AN INTERNATIONAL STUDENT WANTING TO TAKE UP HIGHER EDUCATION AT A US UNIVERSITY THEN NEVER WASTE YOUR TIME AND MONEY ON ECE.

Never Waste Your Time and Precious Money on ECE. Go for WES!

Date of experience: April 1, 2022
Texas
1 review
10 helpful votes
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Terrible
May 7, 2017

Terrible service. Called a week before submitting my application to make sure I won't need anything else besides the paperwork listed on the website... since I my Diploma is from a different country, I wanted to make sure I got everything. Their customer service representative ASSURED me I had everything and all I had to do was to click "submit". Only after 3-4 days I got an email saying "not enough documents... pls request additional paperwork from the country you got your Diploma". It was pretty much impossible to get that (and they new that) since we are in a different time zone and I have graduated 6 years ago. I called and asked for my money back... Long story short, RUDE, IRRESPONSIBLE and LIERS!... I've lost $70 because their own representative told me my paperwork was good to go. Don't deal with them... there are other better evaluation companies out there!

Date of experience: May 7, 2017
California
1 review
9 helpful votes
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I won't recommend ECE for getting your evaluation done. The evaluators are not at all knowledgable. They can't even differentiate between original and photocopied transcripts. Even though, I have sent my original transcripts and original statement of marks (includes the hologram and stamp from university), they had said those are photocopies and wouldn't go further. After multiple attempts to reach them and explain about the documents, I have sent, They did not respond and wasted more than a month keeping my documents with them. When I finally realized they are not working or unfit, I have asked to send back my originals along with refund. They have even delayed this and wouldn't pay back 50$ for processing fee. I have no clue if the evaluators are even trained for. Kept harassing to send more docs even though I have sent every original that I have. Complete waste of time and money. Seriously, there are better services out there.

Date of experience: December 17, 2019
Germany
1 review
8 helpful votes
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They do not understand that a 3 and a 4 year degree can lead to the same outcomes in different countries and that in Germany many degrees are only 3 years and qualify you for a master's. Other agencies acknowledge this situation and qualify you for a master's degree.

Date of experience: November 20, 2020
Washington
1 review
4 helpful votes
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Don't never send to them your degrees for evaluation. My experience with them was horrible. I sent my degrees for evaluation ( BA and MA). My University from West Africa confirmed all the degrees, but I don't know why they refused to authenticate them. My University finally told to use WES and everything went great.

Date of experience: August 19, 2019
Billie M. Educational Credential Evaluators Rep
over a year old

Dear Abel, thank you for your review. We sincerely apologize that you were disappointed with the report ECE prepared. If there are concerns about a completed report, we are committed to a thorough and complete review. If you wish to discuss the evaluation further, we invite you to please contact our Customer Service Department at your convenience. Once again, we are sorry for your disappointment and thank you for the honest feedback.

Virginia
1 review
5 helpful votes
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Poor JOB.
July 15, 2022

My suggestion is that you guys go with a different agency. The people that do the evaluation don't have any solid knowledge of the educational system in the European Union or South America. For them, a diplomado or Experto Universitario is part of the undergraduate studies and not postgraduate studies. HORRIBLE JOB and ignorance approach...

STAY AWAY FROM IGNORANT APPROACH

Date of experience: July 15, 2022
Canada
1 review
12 helpful votes
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Incompetent Evaluators
November 24, 2020

I paid $258 CAD for a course-by-course evaluation and received an incorrect assessment. I submitted my official transcript from a Canadian University that contains two columns of grades - the first contains my final "grade" in the course, the second is the class "average" for that course. The incompetent evaluator sent me an entire report with an assessment for the CLASS AVERAGES. None of my personal grades were evaluated. I am in disbelief at the lack of care and vigilance that went into this assessment. If there was any confusion on how to read a Canadian transcript, they could have easily contacted my university to ask for clarity or even compare grades.

I am still awaiting a response after contacting ECE multiple times. I have an absolutely useless Course by Course report that I am unable to submit to graduate schools because my personal grades were never evaluated. I have since purchased another Course by Course evaluation from a different company (another $250 spent), which will prolong my graduate school application process drastically. I am honestly disgusted by this service.

Date of experience: November 24, 2020
Ireland
1 review
8 helpful votes
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Terrible Service, Avoid!
November 5, 2019

Four of my friends and I used ECE to evaluate our degrees in order to study in the US. Three of us had Bachelor degrees from Europe that were three years in length with all the same GPA's. One evaluation came back as equivalent to a US Bachelor degree and the other two were stated as being "three years of undergraduate study", with the evaluators saying that our degrees were not considered a Bachelor degree in the US because of the length of study. This meant that one of us got accepted to the course and two of us were denied entry to our courses, even though all of us had the same degree. This company is not consistent and does not use correct guidelines. They take an overwhelmingly long time to reply and they are impossible to deal with. DO NOT WASTE YOUR MONEY!

Date of experience: November 5, 2019
Canada
2 reviews
0 helpful votes
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Not recommended
July 21, 2023

I do not recommend this company for university degree evaluation "International Education Research Foundation, Inc."

Date of experience: July 21, 2023
Texas
1 review
14 helpful votes
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Poor Evaluation
April 3, 2016

Try WES if you need more accurate translation especially if your school followed the British system. WES considers the differences in education systems such that if you went to a system where 65% is a "B+", your 65% will be deemed an "A-" in the US multiple choice system. WES will translate your, say, B+ of 65% to mean an A- in the US (Multiple choice system). ECE just assigns GPA to whatever you get without factoring in the differences in the education systems. In short, expect a GPA of 3.0 or lower from ECE even if you had First Class Honors from your Brits system.

Date of experience: April 3, 2016
Washington
1 review
11 helpful votes
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This business is one of those who just want your money and whose staff are incompetent to do a simple job. I ordered a credit evaluation of my academic documents from the school I graduated from in an Asian nation. I also paid additional money of $80.00 for their service of 5-day rush processing. As humans, I made a mistake of overlooking the additional requirements I need to submit. Not knowing this because of my fault overlooking this, I called their office after 2 weeks wondering what happened to the 5 day rush that I paid for. Then they told me that I lack one more document so they can complete their evaluation. They said they informed me of this by sending me an email. I never received an email. I even looked at my spam folder and searched for it. I only received one email from them that confirms my order and that my documents arrive at their office and that the money I paid through check was cleared. That's it. But they never emailed me for the request of the additional document I lack. They insisted that they emailed it to me. I was taken aghast because they made it seemed it was my fault that I did not receive my email. I told them that all they need is to follow up the email or call me or text me because this is urgent and of time-constraint which I paid for. I was expecting that if I commit a slight or overlook something, they should have just emailed me again to remind me because I ordered "speed process"... it's their responsibility also to take effort to make process it speedily by requesting me through constant communication with me. They did not bother to email me or if they did once, they did not email again. Because if they really want to satisfy their customers to give their money; s worth, then I demand that they do their jobs by also "expediting" the process by constant communication. But they never did... they just sit on their $#*! all day while waiting for a response to an email they never sent. This is a business that just sucks your money. I can't believe a simple process of crediting, can be so tedious on them.

Date of experience: April 1, 2015
Illinois
1 review
7 helpful votes
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Service requested: general evaluation

My goal: equivalence/validation of my PhD degree diploma obtained at a Institute of the Universidade de São Paulo, Brazil

Cost: US$ 165 for a 5-day rush evaluation

Documents provided: only scanned copies of my high-school, undergrad and PhD diplomas and transcripts. I translated all documents word-by-word. I didn't submit my undergrad transcript because I didn't have it.

Time it took to receive the evaluation: in 5 business days I received the report by mail (in the US)

Problems: none

Satisfaction: high

Communication with ECE: they usually replied my emails in the next day. Communication was generally satisfactory.

This was my experience with ECE. If you're in a similar situation that I am (PhD diploma from a well-known Brazilian institution, you have most of your documents and are in need of a quick service), ECE might work for you.

They did not request documents to be sent from the institutions I attended, which was great because I was in a hurry to receive the evaluation.

Date of experience: October 16, 2012
Pennsylvania
1 review
1 helpful vote
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After reading dozens of negative reviews, I was very worried and skeptical about the evaluation process. The one thing that most bothered me was the fact that many people left reviews stating ECE awards very low GPAs compared to WES (e.g. GPA of 1.9 as opposed to 2.9 from WES). Some mentioned that an Indian Master's degree was equivalent to a US Bachelor's degree after being evaluated by ECE. I picked ECE because they accept original documents in university sealed envelopes from the students. WES does not accept anything from students, transcripts have to be sent from the native universities directly to WES. One of the universities I attended would not mail anything to the evaluation agencies. They would hand over the transcript to the student and the rest was up to the student in terms of delivering to the credentialing agency. So I did not really have a choice than to pick ECE.

I got my results from ECE today and I was pleasantly surprised. Not only did they find my Indian degrees (MA and BLISc) equivalent of US Master's and Bachelor's, they also awarded me a GPA of 3.75. I could not be happier.

In addition to the fair grading, they also followed up with me on a regular basis for additional documents they needed for evaluating my transcripts. I was under the impression that I would have to create two separate orders to get two different degrees from two universities evaluated. But I was told I could send everything as one order and both degrees would be evaluated as one report. The customer service person told me I could save money by sending everything as one order, otherwise, it would cost me a lot of money.

I couldn't be happier with ECE, I highly recommend them.

Date of experience: March 26, 2020
India
1 review
0 helpful votes
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I sent my official electronic transcripts to the ece from my university web portal. And ece didnt even updated at status and even they didnt send a mail or something? Where we cannot understand either they received or not or atleast I tried to communicate with the customer care but its useless what should i do totally very bad experience and time and money waste.

Date of experience: April 3, 2025

Overview

Educational Credential Evaluators has a rating of 1.5 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. Educational Credential Evaluators ranks 502nd among Colleges And Universities sites.

service
16
value
16
shipping
14
returns
11
quality
16
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