I paid $258 CAD for a course-by-course evaluation and received an incorrect assessment. I submitted my official transcript from a Canadian University that contains two columns of grades - the first contains my final "grade" in the course, the second is the class "average" for that course. The incompetent evaluator sent me an entire report with an assessment for the CLASS AVERAGES. None of my personal grades were evaluated. I am in disbelief at the lack of care and vigilance that went into this assessment. If there was any confusion on how to read a Canadian transcript, they could have easily contacted my university to ask for clarity or even compare grades.
I am still awaiting a response after contacting ECE multiple times. I have an absolutely useless Course by Course report that I am unable to submit to graduate schools because my personal grades were never evaluated. I have since purchased another Course by Course evaluation from a different company (another $250 spent), which will prolong my graduate school application process drastically. I am honestly disgusted by this service.