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eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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Ordered 8/29. As of 9/15, the order still hasn't been fulfilled but I was charged anyway. The only communication that I got was vague, saying that the order was delayed.
Instead of renting signing naturally I bought a new copy believing it would come with all supplements, dvd etc that I needed for my class and it did not come with that. So it's disappointing to spend the extra money and not have everything I need.
Easy ordering. Fast shipping. Book as described. Thank you!
I'm very pleased and satisfied with the books I received and the condition they were in. The prices were one of the cheapest I could find across many different websites. I bought these for my daughter who is currently in college. Very happy with my purchase, will consider buying again from this website if I need to.
I had ordered book with priority shipping and it did not get sent in timeframe was told. They were awesome at reimbursing the priority shipping. They believe in customer service and its very appreciated!
Good quality and not too much money. It came within the window it said it would,
Thank you for being a valued customer! -eCampus
I literally never received it, paid for fast shipping and it's still not here. Been 3 weeks.
I don't know that we have rental book until this ecampus come across on the google. Price is affordable and reasonable. You can choose rental time that cool. Delivery a little late but in time for my study. Packing very care and details the book is like new! I love it.
I ordered some books that I needed for the week after I made the order, I waited about 3 or so weeks and books never arrived.
I ordered the book. It seemed easy. That's as far so I got so far for a rating.
Product came in great shape. Order time to process a little slow.
Thank you for choosing eCampus!
Easy and accessible. I got my book within a week, in great shape!
Books came quicker than expected! We have told everyone to shop with ecampus.com!
I need to return the book. The school misinrolled me.I'm taking this class next semester and I need to have the book as an e book, not a hardback.
The shipping experience was really fast and actuate. I felt it met all of my standards and expectations.
Thank you for shopping with us! -eCampus
It was nice and easy. I love this product so much and it's helpful.
Was easy to order super good pricing and arrived in timely matter
Requested a certain book for school and was able to download it easily
Thank you for shopping with us! -eCampus
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you! -eCampus