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eCampus.comReviews 5,391

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,083
shipping
2,083
quality
2,083
This company responds to reviews on average within 17 days

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21,754 reviews

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Wisconsin
1 review
0 helpful votes
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Easy
January 20, 2026

I was able to sign up and order a book for my school relatively easy, and that is always a plus when you are trying to get set up for the semester!

Date of experience: January 10, 2026
Georgia
1 review
0 helpful votes
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I was struggling to purchase the necessary materials for class, and this was not any easier than the last time I bought books.

Date of experience: January 9, 2026
Colorado
1 review
0 helpful votes
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E Campus cancelled Previous Order
January 19, 2026
Updated review

I ordered before but was told that my payment didn't go through, so my order was cancelled by eCampus. But it did go through on my charge and was issued a credit. Either way I am trying again :) David

Date of experience: December 31, 2025

Very Easy to use and navigate
January 5, 2026
Previous review

Very Easy to use and navigate

Date of experience: December 26, 2025
Alabama
1 review
0 helpful votes
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For the most part great
January 19, 2026
Updated review

I've had a few miss haps trying to order before but for the most part when it works its great and quick and I love the text notifications about the rentals!

Date of experience: January 8, 2026

It was okay
August 26, 2025
Previous review

The first time I tried to order it was cancelled by the team for no reason and they were basically no help. I had to replace the whole order and that time it went smoothly. I don't know why it was different then the first time.

Date of experience: August 16, 2025
Missouri
1 review
0 helpful votes
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Very Reliable
January 19, 2026
Updated review

I have gotten almost all of my books on this site. The books come to me like brand new. The return process is so easy. I love this site.

Date of experience: January 9, 2026

I am just glad i could find the exact book i was looking...
August 28, 2025
Previous review

I am just glad i could find the exact book i was looking for and it is still in stock.

Date of experience: August 18, 2025
Texas
1 review
0 helpful votes
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Great experience so far
January 18, 2026

I have rented books for three semesters now from ecampus. I have only received one book that was in an unfavorable other sites. I also much prefer their online textbook platform in comparison with alternate sites.

Date of experience: January 8, 2026
West Virginia
1 review
0 helpful votes
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I have used ecampus to get hardback books several times when my school bookstore only offered the ebook subscription. I really appreciate having the option to have an actual book. Thanks

Date of experience: August 8, 2025
Illinois
1 review
0 helpful votes
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CANCELLED ORDER
January 18, 2026

I thought i had place my order and I got an email in the morning with my order being cancelled. My discount for first order didn't apply anymore and I had to order again.

Date of experience: January 7, 2026
Tennessee
1 review
0 helpful votes
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REIMBURSEMENT FOR RENTAL
January 18, 2026
Updated review

Hello, the process for receiving a credit on rental returns is not feasible for students. It takes too long to receive the credit and you have to pay out of pocket for future books.

Date of experience: January 7, 2026

The many options to pay for books and the ease of ordering...
September 19, 2025
Previous review

The many options to pay for books and the ease of ordering books.

Date of experience: September 9, 2025
West Virginia
1 review
0 helpful votes
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Quick delivery
January 18, 2026
Updated review

Ordered books ******* and they should arrive today. First day of class was yesterday and the teacher said there was a second book. I hope this book arrives just as quickly.

Date of experience: January 3, 2026

So far so good
January 14, 2026
Previous review

So far so good. Will be able to rate better once I receive the books.

Date of experience: January 4, 2026
Wisconsin
1 review
0 helpful votes
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Order
January 17, 2026
Updated review

I ordered 4 books, one got cancelled and I had no notification. I happened to check status and had to hurry up and order another

Date of experience: January 6, 2026
Erin C. — eCampus.com Rep
1 week ago

Thank you for choosing eCampus!


Prices are decent
January 16, 2026
Previous review

Prices are decent

Date of experience: January 6, 2026
Wisconsin
1 review
0 helpful votes
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Hard to navigate
January 17, 2026
Updated review

It would be nice if the ebooks were easier to navigate, the way it's laid out makes it difficult to find what I need quickly.

Date of experience: January 7, 2026
Erin C. — eCampus.com Rep
2 weeks ago

If you need any assistance with your order, feel free to visit our help desk at https://www.ecampus.com/help/help-desk. Thank you for shopping with us! -eCampus


This was really easy but it doesn't tell me much about...
August 21, 2025
Previous review

This was really easy but it doesn't tell me much about where the download goes or what it will look like once I get it.

Date of experience: August 11, 2025
Georgia
1 review
0 helpful votes
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Sorry for the late return
January 16, 2026

Ive bought from here before and my books always arrive on time and in good condition. I apologize for the overdue sociology book and will get that back soon!

Date of experience: January 6, 2026
Ohio
1 review
0 helpful votes
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Id
January 16, 2026

Id *******8910abcdefghijklmnopqrstuvwxyz

Date of experience: January 6, 2026
Tennessee
1 review
0 helpful votes
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I placed an order for textbooks and a day later I received an email saying my order was cancelled automatically. Now I will be receiving my textbooks late which is very frustrating.

Date of experience: January 2, 2026
Minnesota
1 review
0 helpful votes
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Great Except for Shipping
January 16, 2026

I love eCampus, but their shipping leaves something to be desired. Had no estimated arrival date, tracking codes did not work, and I got emails that books had arrived hours or days before they actually did.

Date of experience: January 6, 2026
Erin C. — eCampus.com Rep
2 weeks ago

Thank you for your feedback and for choosing eCampus!

Missouri
1 review
0 helpful votes
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Good!
January 16, 2026
Updated review

This is a great way to save money, and they also make it easy to rent and return books. Honestly this has saved me in the long run when it comes to the cost of books for college

Date of experience: January 6, 2026

Using my card was tricky since it expires at the end...
August 20, 2025
Previous review

Using my card was tricky since it expires at the end of the month. Other than that, it was a smooth experience

Date of experience: August 10, 2025
Indiana
1 review
0 helpful votes
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Great experience
January 16, 2026
Updated review

I got my book in great condition and in a timely fashion for a great price! Much cheaper than buying new. Will definitely try looking for other books from this resource in the future.

Date of experience: January 6, 2026

Found the book I was looking for at a very reasonable...
December 30, 2025
Previous review

Found the book I was looking for at a very reasonable price with acceptable shipping price. Decent anticipated delivery dates.

Date of experience: December 20, 2025
Indiana
1 review
0 helpful votes
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Easy to shop. Great prices
January 16, 2026
Updated review

I was looking for a printed copy of this copy and struggled to find one because it is usually used as an etext. Because I teach the course, I wanted a printed copy. Ecampus had it and at a great price

Date of experience: January 6, 2026

Love how easy it is to navigate and the savings on...
January 2, 2026
Previous review

Love how easy it is to navigate and the savings on books

Date of experience: December 23, 2025
Wisconsin
1 review
0 helpful votes
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Easy to find books with High School link
January 15, 2026
Updated review

Although books on here are more expensive, it's easy to find our high school book list since ecampus has the course list with required books. I know they price match, but not always with Amazon prices. Bottom line, easy to find books, quick service and prices can be competitive.

Date of experience: January 5, 2026
Erin C. — eCampus.com Rep
2 weeks ago

Thank you for providing feedback and for shopping at eCampus!


Great Price
September 14, 2025
Previous review

Searched for this college book for school and ecampus had it significantly cheaper -saved $75! Thanks ecampus!

Date of experience: September 4, 2025