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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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So far we have been happy with renting the book. We saved a lot of money because we didn't have to buy it. The biggest down fall is that the due date is right before finals. They should have it spaced depending on the date you order as so. E schools have different term dates.
I like the package of the book so it's doesn't have any issue
Everything was pretty quick and the book was in really good condition.
Timely delivery, excellent condition, reasonably priced, sufficient packaging
The price was a bit better directly from your company
Thank you for shopping with us! -eCampus
Chemistry Textbook to help me work with students in my tutoring business. Was able to find a decent price on this site, after comparing with other used book sites. Book was left at the wrong address, so it took a day to find it, but that is the fault of the delivery person. I would use this site again for future purchases. Would love to have a shipping discount or coupon.
Thank you for shopping with us! -eCampus
The book came damage. I don't know if it was the delivery person or of it was already damage.
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Wonderful. I likes how fast my book was shipped. I received the book in just enough time to read with the class.
It was fine, uneventful. Shipping took excessive amounts of time though
Thank you for shopping with us! -eCampus
My experience with this website was really good and I will recommend it to others
Thank you! -eCampus
It was like new I love the book I will order again
Great service and book was in tact with zero defects.
Great experience! Arrived on time in great condition, just what I was expecting.
Astonished by how great this whole process was. I was worried it would be bad quality but it was great.
Good. Easy to navigate site. It's easy to find books
Easy to find and great prices! Great selection and I will definitely buy from you guys again
My book came damaged. The reason it was damaged was someone shoved it in the packing material and bent the back pages and cover.
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.
Hi Zach! We do offer a free rental extension, up to 14 days. Please contact customer service at 888-388-9909 to request an extension. Thank you -eCampus