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eCampus.comReviews 5,033

4.3

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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,083
shipping
2,083
quality
2,083
This company responds to reviews on average within 17 days

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20,631 reviews

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Utah
1 review
0 helpful votes
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So far good
September 25, 2021

So far we have been happy with renting the book. We saved a lot of money because we didn't have to buy it. The biggest down fall is that the due date is right before finals. They should have it spaced depending on the date you order as so. E schools have different term dates.

Date of experience: September 25, 2021
Erin C. — eCampus.com Rep
over a year old

Hi Zach! We do offer a free rental extension, up to 14 days. Please contact customer service at 888-388-9909 to request an extension. Thank you -eCampus

Texas
1 review
0 helpful votes
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Arrive as said on email
September 25, 2021

I like the package of the book so it's doesn't have any issue

Date of experience: September 25, 2021
Massachusetts
1 review
0 helpful votes
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Great service
September 23, 2021

Everything was pretty quick and the book was in really good condition.

Date of experience: September 23, 2021
South Carolina
1 review
0 helpful votes
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No complaints
September 22, 2021

Timely delivery, excellent condition, reasonably priced, sufficient packaging

Date of experience: September 22, 2021
Louisiana
1 review
0 helpful votes
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Precalc
September 22, 2021

The price was a bit better directly from your company

Date of experience: September 22, 2021
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Pennsylvania
1 review
0 helpful votes
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Chemistry text
September 22, 2021

Chemistry Textbook to help me work with students in my tutoring business. Was able to find a decent price on this site, after comparing with other used book sites. Book was left at the wrong address, so it took a day to find it, but that is the fault of the delivery person. I would use this site again for future purchases. Would love to have a shipping discount or coupon.

Date of experience: September 22, 2021
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Maryland
1 review
0 helpful votes
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Damage book
October 21, 2021

The book came damage. I don't know if it was the delivery person or of it was already damage.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 21, 2021
Maryland
1 review
0 helpful votes
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September 21, 2021

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Date of experience: September 21, 2021
Missouri
1 review
0 helpful votes
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Great
September 21, 2021

Simple transaction and the right price. Will order from this company again

Date of experience: September 21, 2021
Texas
1 review
0 helpful votes
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5 stars
September 20, 2021

Wonderful. I likes how fast my book was shipped. I received the book in just enough time to read with the class.

Date of experience: September 20, 2021
Kansas
1 review
0 helpful votes
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Yeet
September 20, 2021

It was fine, uneventful. Shipping took excessive amounts of time though

Date of experience: September 20, 2021
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Massachusetts
1 review
0 helpful votes
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My experience with this website was really good and I will recommend it to others

Date of experience: September 20, 2021
Erin C. — eCampus.com Rep
over a year old

Thank you! -eCampus

Massachusetts
1 review
0 helpful votes
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Perfect
September 19, 2021

It was like new I love the book I will order again

Date of experience: September 19, 2021
District of Columbia
1 review
0 helpful votes
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Research Psychology and Statistics
September 19, 2021

Great service and book was in tact with zero defects.

Date of experience: September 19, 2021
Wisconsin
1 review
0 helpful votes
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Worlds Together Worlds Apart
September 19, 2021

Great experience! Arrived on time in great condition, just what I was expecting.

Date of experience: September 19, 2021
Utah
1 review
0 helpful votes
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Amazing
September 16, 2021

Astonished by how great this whole process was. I was worried it would be bad quality but it was great.

Date of experience: September 16, 2021
Maryland
1 review
0 helpful votes
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Book rental
September 16, 2021

Good. Easy to navigate site. It's easy to find books

Date of experience: September 16, 2021
Oregon
1 review
0 helpful votes
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Review
September 15, 2021

Needed a textbook quickly and got it within the next day

Date of experience: September 15, 2021
North Carolina
1 review
0 helpful votes
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Cyber security
September 15, 2021
Updated review

Easy to find and great prices! Great selection and I will definitely buy from you guys again

Date of experience: September 15, 2021

Easy to find and great prices
September 5, 2021
Previous review

Easy to find and great prices

Date of experience: September 5, 2021
Ohio
1 review
0 helpful votes
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Damage book
September 15, 2021

My book came damaged. The reason it was damaged was someone shoved it in the packing material and bent the back pages and cover.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 15, 2021