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eCampus.comReviews 4,165

4.2

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,083
shipping
2,083
quality
2,083
This company responds to reviews on average within 11 days

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20,076 reviews

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Texas
1 review
0 helpful votes
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Had to re-order
September 15, 2025
Updated review

I had placed the same order before and it was cancelled by ecampus so I had to re-order the book I need for class...

Date of experience: September 4, 2025

Quiet & easy
September 14, 2025
Previous review

Quiet & easy

Date of experience: September 4, 2025
Wisconsin
1 review
0 helpful votes
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Great Price
September 14, 2025

Searched for this college book for school and ecampus had it significantly cheaper -saved $75! Thanks ecampus!

Date of experience: September 4, 2025
Connecticut
1 review
0 helpful votes
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Purchased book, order canceled
September 14, 2025

Paid for the book, got a note that it was no longer available three days later. Very disappointing.

Date of experience: September 3, 2025
Oregon
1 review
0 helpful votes
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Order canceled and one on its way, i hope
September 14, 2025
Updated review

After a week, one of the books that I ordered was canceled. Hoping the reorder from a different seller works.

Date of experience: September 3, 2025

Still some uncertainty about using the third party...
September 9, 2025
Previous review

Still some uncertainty about using the third party seller app through ecampus. Will update rating if this works well. Thank you.

Date of experience: August 30, 2025
Nevada
1 review
0 helpful votes
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Your back office needs attention
September 14, 2025
Updated review

I placed this order previously and you decided to cancel it without calling me. Said it looked odd. I am a grandmother buying my granddaughters college books. She is in dire need of this and you delayed longer. Now I placed the order again. And I have to pay more to get it there faster.

Date of experience: September 4, 2025

Easy and fast
September 12, 2025
Previous review

Easy and fast

Date of experience: September 2, 2025
Pennsylvania
1 review
0 helpful votes
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Cancel order
September 14, 2025
Updated review

Instead of customer support, I got a cancelled order and had to re-order.

Date of experience: September 4, 2025

Pretty easy...
September 13, 2025
Previous review

Pretty easy... sorry I couldn't use the promo code for signing up and save 5%, though.

Date of experience: September 3, 2025
New Jersey
1 review
0 helpful votes
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Coupons not working.
September 14, 2025

I tried to use of the coupons. The sign said 5% off for 1 book but that didn't work. When it didn't work the check out told me to write another for 3% off and that one didn't work either.

Date of experience: September 4, 2025
Wisconsin
1 review
0 helpful votes
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Site works
September 13, 2025

Everything works as advertised. Returning books is a bit of a hassle, but there are worse things in the world.

Date of experience: September 3, 2025
Illinois
1 review
0 helpful votes
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Poor Communication
September 13, 2025

I placed an order and it was cancelled due to irregular information on account.

Date of experience: August 26, 2025
Colorado
1 review
0 helpful votes
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My first book was canceled
September 13, 2025
Updated review

My first book was canceled and now my daughter will not receive the book in time. I asked for rushed free shipping and they said they couldn't do that, so I had to pay extra to get it there in 2-days.

Date of experience: September 2, 2025

Easy, fastest and cheaper than most
September 12, 2025
Previous review

Easy, fastest and cheaper than most.

Date of experience: September 2, 2025
New Jersey
1 review
0 helpful votes
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Easy Fast Convenient
September 13, 2025
Updated review

No hiccups or problems at all. Easy access to textbooks and quick turnaround.

Date of experience: September 3, 2025

None
February 10, 2025
Previous review

None_________________________________________________

Date of experience: January 31, 2025
California
1 review
0 helpful votes
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Got it in time
September 13, 2025

Only works during business hours. Payed a little more for faster shipping

Date of experience: September 2, 2025
California
1 review
0 helpful votes
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Easy to use
September 12, 2025

Last time I ordered it was super easy and simple to use if you know what your looking for. I was able to copy and paste the books I needed for my classes and it shows all the options as well as editions. The books are fairly priced compared to other websites.

Date of experience: September 2, 2025
California
1 review
0 helpful votes
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Need the books for classes
September 12, 2025
Updated review

Good books thanks. The website is not that bad to navigate. Got my orders.

Date of experience: September 2, 2025

Thank you!
August 21, 2025
Previous review

Thank you!

Date of experience: August 11, 2025
Alabama
1 review
0 helpful votes
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I just redeemed a $10 ecampus gift card and the site would not accept the redemption code. What gives?

Date of experience: September 1, 2025
New York
1 review
0 helpful votes
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To expensive
September 12, 2025

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Date of experience: September 3, 2025
Texas
1 review
0 helpful votes
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I was wondering what happened to be a previous order when I bought the 2-day fee. It turns out I didn't get an update saying my previous order had cancelled. It felt really inconvenient.

Date of experience: August 27, 2025
New Jersey
1 review
0 helpful votes
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ECampus has a great system that helps the consumer navigate quickly and effectively

Date of experience: September 2, 2025
Illinois
1 review
0 helpful votes
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Easy and Great
September 12, 2025

Wonderful experience! Easy to order and received on time. Will order gain,

Date of experience: September 2, 2025
California
1 review
0 helpful votes
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Easy Ordering
September 12, 2025

Easy ordering, but wish there was an option to purchase textbook, rather than only rent. Not interested in loose leaf editions. Wish there was faster shipping.

Date of experience: September 2, 2025