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eCampus.com

Overview

eCampus.com has a rating of 4.3 stars from 3,504 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eCampus.com most frequently mention good condition, fast delivery and timely manner. eCampus.com ranks 1st among Textbook Rentals sites.

service
452
value
2,133
shipping
2,134
returns
47
quality
2,134
This company responds to reviews on average within 19 days

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16,052 reviews
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How would you rate eCampus.com?
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Nevada
1 review
0 helpful votes
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Excellent
January 23, 2025

Brilliant. It gave me options to evaluate my expenses for textbook rentals or purchases during my college experience. Some books they have and some don't but very beneficial to scan through or check the status of availability. Price wise was exceptionally reasonable.

Date of experience: January 30, 2025
California
1 review
0 helpful votes
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Very easy to use
January 24, 2025
Updated review

Very easy to use and helpful if I have questions, I got my book in a day for my online textbook and it's very straightforward and easy to use

Date of experience: January 28, 2025

Great service
January 22, 2024
Previous review

Check out was easy. My books showed up to my apartment quick and they were in good condition no ripped pages or anything like that

Date of experience: January 22, 2024
Texas
1 review
0 helpful votes
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New to eCampus
February 14, 2025

I'm a high school counselor helping my dual credit students to find textbooks at reasonable prices. I have used one of your competitors in the past and tried to use them again. However, they didn't have the book my student needed, but eCampus not only had it in stock it was also an even cheaper price. The book was shipped quickly and was in perfect condition. It appears that the return process for this rental will be simple as well. You have a new customer and I will be telling my counselor friends and all my students as they head out to college. Thanks for making it simple and less expense.

Date of experience: February 3, 2025
Georgia
1 review
0 helpful votes
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It's a book and it was delivered
February 8, 2025

Only doing this because apparently we have to. It's a textbook and it was delivered on time. Not sure the bare minimum deserves any more than that.

Date of experience: January 29, 2025
Washington
1 review
0 helpful votes
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College textbooks
February 8, 2025
Updated review

I have ordered from eCampus multiple times. The books come quickly. It has always been a positive experience. And affordable prices.

Date of experience: January 29, 2025

Worry Free
September 2, 2024
Previous review

Worry Free.

Date of experience: August 23, 2024
Pennsylvania
1 review
0 helpful votes
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Great
February 19, 2025

You all never disappoint when it comes to having all the books needed when it comes to finding books for college. The ebook option is so convenient, especially when we need to purchase a book last minute. Thanks for all your help and support.

Date of experience: February 9, 2025
Connecticut
1 review
0 helpful votes
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Good service
February 7, 2025

Great and easy experience, it was easy to find the book online and rent it.
Purchasing the rental was easy.

Date of experience: January 28, 2025
Texas
1 review
0 helpful votes
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5 Stars
February 6, 2025

Easy to find what you need, very quick delivery. Cheaper than using your college bookstore or even looking on amazon.

Date of experience: January 27, 2025
California
1 review
0 helpful votes
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Review
February 13, 2025

ECampus provided a good rental experience overall. The books arrived in great condition, and the rental process was easy. However, shipping was slower than expected for some books, which was frustrating. Still, the prices were reasonable, and returning rentals seems simple. I'd give them 4 stars for the delay.

Date of experience: February 3, 2025
Erin C. eCampus.com Rep
3 months ago

Thank you for your feedback and for choosing eCampus!

Pennsylvania
1 review
0 helpful votes
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Satisfied Customer
March 17, 2025

I placed my order online and recieved my book in a timely manner. The book is in good condition. I'm a satisfied customer of ecampus.com.

Date of experience: March 7, 2025
Illinois
1 review
0 helpful votes
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Problems with card
March 30, 2025
Updated review

I received a message stating there was an irregularity with my credit card and had a difficult time reaching someone to assist

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 20, 2025

SO far so good
March 29, 2025
Previous review

SO far so good

Date of experience: March 19, 2025
Georgia
1 review
0 helpful votes
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Do not do it
February 17, 2025

I ordered and paid for a book, also paid for faster shipping. I never heard a word, so after 7 days, I contacted customer support. They said don't even have the book to ship to me (said they are still waiting for it to arrive to the warehouse but have no idea when it will be there). Are you allowed to "sell" something to someone that you don't even have? The money was taken on the day I ordered, so they have my money, but no book to sell. I asked for the digital version instead. They said no, I would have to pay for that and also wait 7 days for a refund from the original book. No way, I don't trust this company and want to tell everyone to STAY AWAY.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 7, 2025
Ohio
1 review
0 helpful votes
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Customer service quickly allowed me to get a replacement but I was initially sent the wrong textbook.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 26, 2025
District of Columbia
1 review
0 helpful votes
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Textbook
February 10, 2025

Ordered a textbook for class and it came within a reasonable amount of time (1week) and the textbook itself did not have any issues.

Date of experience: January 31, 2025
Florida
1 review
0 helpful votes
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Good price and options for rental length
January 30, 2025

I really liked the various options for rental lengths, and I felt like the prices were good. The book is in excellent condition.

Date of experience: January 20, 2025
Erin C. eCampus.com Rep
4 months ago

Thank you for the awesome review! -eCampus

Texas
1 review
0 helpful votes
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Fast Shipping, Great Services, but Confusing
February 2, 2025

Product was advertised as having 'free shipping' but truly had over ten dollars in required fees for shipping.

Edit: I was reached out to by the company, and had it explained to me that you either get free shipping OR a discount. I didn't know, haha, but if I did I would not have used the discount code provided. I ended up paying more for my book than not.

Still, very fast shipping! I got the book right before my lab, and my email let me know exactly where my order was at all times, and when it arrived. I got what I ordered, so despite the confusion with their free-shipping claims, I am satisfied with my purchase.

Date of experience: February 3, 2025
Ohio
1 review
0 helpful votes
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Great prices on textbooks
February 12, 2025

Great site that has options for college textbooks. Shipped in a timely manner too. Will definitely use again!

Date of experience: January 24, 2025
Erin C. eCampus.com Rep
3 months ago

Thank you for the great review! -eCampus

Pennsylvania
1 review
0 helpful votes
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Best prices around
January 26, 2025

I was very happy to be able to get books that cheap. They came in within about a week one was in very very good condition. The other was definitely used, but nothing that would prevent me from using it for class. There were just a few notes in it. It was a spiral book so the papers were a little worn down. I can't complain though because I would've been paying $180 for it and I only paid $30.

Date of experience: January 31, 2025
Michigan
1 review
0 helpful votes
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Received order
January 28, 2025

Received order. I didn't want to leave a review. The system wouldn't allow me to confirm receipt without leaving a review.

Date of experience: February 4, 2025
Pennsylvania
1 review
0 helpful votes
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I was told something that was not true by an employer and had to pay an additional cost. Employer made it difficult for me to explain the main issue.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 10, 2025