eCampus.com has a rating of 4.3 stars from 3,445 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eCampus.com most frequently mention good condition, fast delivery and timely manner. eCampus.com ranks 1st among Textbook Rentals sites.
My package was later then I expected for delivery. Delivery wasn't as on time as I had planned when placing order for 2 books coming separately.
It took over two and half weeks for my book to arrive.I needed it for class at the beginning of January and I didn't receive it till January 31st.
The book we ordered arrived pretty quickly, and was as described. It will help my son a lot with a class he is taking.
I thank this site so much. I had been waiting for this textbook for weeks at my college bookstore and getting behind in my work. I got desperate and googled textbooks and found this site. It was super simple to locate the text with the IBSN number. It was also MUCH cheaper here than at the bookstore. Thank you for the fast delivery.
The first time i ordered, they canceled my order without confirming what they said was security concerns but still got the payment. I paid for expedited shipping both times and had to wait for my book to arrive a week after school started.
Reached out to customer service. Said they would get back to me within 2 business days. I never heard back. That was over a month ago.
Book was shipped from Chicago to Milwaukee and the delivery date changed multiple times which was frustrating but obviously on the shipping company. It took nearly two weeks when I expected it to be here within at most 5 days.
Hi Brittany,
We're so sorry to hear your order was delayed with the carrier. If you need any further assistance, please visit our help desk at https://www.ecampus.com/help/help-desk. Thank you for choosing eCampus!
Charged my card but cancelled my order. Trying to order the book for the second time now, hopefully this one gets here.
I received my book very quickly and in good condition, the price was fair and I'm happy about my purchase.
I sometimes cannot access my textbook. I would have to sign in through the order confirmation link then I can see it on my bookshelf. But if I use the app or try to sign in without going through the confirmation link it tells me I don't have access to my book. Which is frustrating because I would like to use the app and not the webpage.
Not Very Good Customer Service. Advertised item as in stock and then cancelled the order without communicating anything to me.
Quick, Easy, Affordable! The shipping did not take long to get here. The service was reliable and the book came in mint condition.
Took much longer to arrive than books from other sites but they sent me a brand new textbook so I'm happy overall
Like the book but i didn't like so much how i had to acces the book in a different application and not in e campus but its totally fine
Thank you for shopping with eCampus!
The book I ordered arrived right on time, exactly as expected. It was used but in good condition—no major damage, just slight wear on the cover. The pages were clean and intact, making it a great find. Overall, a smooth purchase, and I'm happy with the quality!
The textbook I was in need of for my class was easy to find and purchase. The delivery time was faster than predicted.
The website was easy to navigate, however, it took a significant amount of time for the book to get here. My class is half a semester, so about 2 months long. It took 3 weeks for the book to get to me. It was disappointing to wait almost half of the semester to receive what I purchased.
I'm 39 and going back to school! I found campus very helpful in getting a needed textbook at half the price and I am really enjoying the ebook option. I can highlight it and when I find myself in a pinch for time I can have the ebook read aloud as I am multitasking.
I have purchased and rented from eCampus. Although there aren't as many options for renting, the experience has been pleasant overall.
Fantastic work by your employees, I have ordered from others, but never have received such great service and satisfaction
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.
Thank you! -eCampus