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eCampus.com

Overview

eCampus.com has a rating of 4.3 stars from 3,485 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eCampus.com most frequently mention good condition, fast delivery and timely manner. eCampus.com ranks 1st among Textbook Rentals sites.

service
450
value
2,134
shipping
2,135
returns
47
quality
2,135
This company responds to reviews on average within 19 days

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16,006 reviews
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New York
1 review
1 helpful vote
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Wont let me use coupons
April 26, 2025

Every coupon provided they wouldn't let me use when checking out and they said it was supposed to be free shipping which it was not! Also they fee you to death! I just want to purchase a textbook not lose all my money!

Date of experience: April 16, 2025
Delaware
1 review
0 helpful votes
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Difficult To Order
May 1, 2025
Updated review

Order got cancelled because shipping address didn't match credit card address. When I filled out shipping address by autofill, street address was repeated and stored in system. When reviewing the order, no shipping address was shown until you get the email (too late!). This step could be improved.

Date of experience: April 21, 2025

Website is easy to use
April 29, 2025
Previous review

Website is easy to use. Prices are good.

Date of experience: April 19, 2025
Georgia
1 review
0 helpful votes
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Excellent
April 27, 2025
Updated review

The whole experience took maybe 5 minutes. It was simple, and the books were delivered in a time manner. This will be the first place I choose every single time for my textbooks

Date of experience: April 17, 2025

Books were available and easy to find
January 13, 2025
Previous review

Books were available and easy to find. The checkout process was a breeze

Date of experience: January 3, 2025
South Carolina
1 review
0 helpful votes
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Save with this company!
April 27, 2025
Updated review

Great prices compared to other sites. Lots of savings! They offer a variety of rentals, discounts and purchases. This company has saved me a lot of money!

Date of experience: April 17, 2025

Easy purchase and great price!
October 13, 2024
Previous review

Easy purchase and great price!

Date of experience: October 3, 2024
Maine
1 review
0 helpful votes
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Damaged book
May 6, 2025

Reached out to the company and they are sending me a new book. It's really important to check the book carefully for any damage and to report it quickly because if you don't you will be charged for the price of a new book to replace the damaged one.

Date of experience: April 26, 2025
Erin C. eCampus.com Rep
1 week ago

Thank you for leaving a review and for being a valued customer! -eCampus

Texas
1 review
1 helpful vote
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Excellent search engine. The book was not difficult to locate. The price was affordable. I'm always reluctant to believe the posted conditions of used books; however, eCampus got it almost right. The book was described as a "good" used book. I thumbed through once I received it, and I would say it's in excellent condition. The only thing I found was that the last purchaser had written their name on it, and it was scratched out. Really, who cares! Excellent condition and thank you.

Date of experience: March 25, 2025
Washington
1 review
0 helpful votes
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A question about rental variety
April 16, 2025

I asked whether the book is rented although indicated in the website as purchased used. I received answer quite fast explaining that indeed the book is purchased and used and I do not need to return it or pay anything in addition to the first payment.

Date of experience: April 6, 2025
Texas
1 review
1 helpful vote
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Fast and easy
April 20, 2025
Updated review

I had purchased the wrong ebook from a different site and I needed a replacement fast. I found ecampus and went with a hard copy. I appreciate that I got access to the e-content while the book shipped. I am renting, Soni expect that process to be straightforward as well!

Date of experience: April 10, 2025

Quick, cheap, and easy
April 6, 2025
Previous review

Quick, cheap, and easy.

Date of experience: March 27, 2025
Minnesota
1 review
0 helpful votes
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First order hiccups
March 28, 2025
Updated review

Ordered a rental and entered my cc information on 3/14. Not notified until 3/17 that there were "irregularities in payment". Not sure what that means but suggest going into a little more detail. I sent help message by 3 pm central time, no response. Used chat line today 3/18 to get resolved. Landed up having to reorder the book and changing to ebook. No idea how that works so hoping it goes well.

Date of experience: March 17, 2025
Erin C. eCampus.com Rep
1 month ago

We apologize for the inconvenience you may have experienced regarding your order. Our system views a variety of criteria to ensure that our customers information is as secure as possible. If anything triggers this system as a potential risk, it will cancel the order and issue a full refund as a precaution. Unfortunately, for privacy reasons, our customer service agents are not given specifics, in regards to what causes these cancellations, other than generic notifications. If you need any further assistance, please visit our help desk at https://www.ecampus.com/help/help-desk. Thank you for choosing eCampus!


Easy to shop, wish I could have done etext book and...
March 24, 2025
Previous review

Easy to shop, wish I could have done etext book and probably a better idea due to cost of shipping.

Date of experience: March 14, 2025
Florida
1 review
0 helpful votes
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Fast shipping
April 9, 2025

I have a homeschooled high school junior that is taking a college algebra dual class. In order to assist, I needed to buy a used college algebra textbook. This website had the best price and I was impressed by their super fast shipping.

Date of experience: March 30, 2025
California
1 review
0 helpful votes
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Timely!
April 6, 2025

Zero stress and reputable source
One of the problems I have faced when I purchased books is late delivery or no delivery at all. E campus. Com is a trusty source to purchase books. I highly recommended it to anyone

Date of experience: March 27, 2025
New York
1 review
0 helpful votes
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Fast and Good
May 4, 2025

Got ebook almost immediately, which I needed because I had issues with other sites not being fast enough. Expensive but good for required textbooks you can't find elsewhere

Date of experience: April 24, 2025
New Jersey
1 review
0 helpful votes
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No choice of used books
May 3, 2025

This text is for my next semester class on Career counseling. It's not available anywhere in print. I found a previous rental copy from you. Thank you!

Date of experience: April 23, 2025
California
1 review
0 helpful votes
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The e-book option saved me!
April 5, 2025

I ordered this book when classes already started and needed the book immediately. The e-book option was my saving grace. And the option to rent was cheaper then Chegg (who also didn't offer an e-book option).

Date of experience: March 26, 2025
Tennessee
1 review
0 helpful votes
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Very Reliable
March 20, 2025

I have nothing but great things to say about this company. They are true to the shipping dates and the free returns are awesome. Very reliable on time and the textbook rentals. I have used them for the past few years since I been in college. The fee of the textbooks are reasonable also.

Date of experience: March 10, 2025
Texas
1 review
0 helpful votes
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Good place to order your books from
April 10, 2025

Ordering was easy. The textbook came with in time for my class. We will see how it goes to ship it back to them. They helped out in a good way. Thank you!

Date of experience: March 31, 2025
New Jersey
1 review
0 helpful votes
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Great service at a great price!
April 16, 2025

If you need textbooks for school, don't pay exorbitant prices at college bookstores. ECampus provides everything you need at a great price and delivers it right to your door!

Date of experience: April 6, 2025
California
1 review
0 helpful votes
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Best site to order books on
April 3, 2025

The whole experience is very simple, if you choose to rent a book they will let you know when to return it with a text message. Books come in great condition. Highly recommend.

Date of experience: March 24, 2025
Georgia
1 review
0 helpful votes
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Good book condition, Fast shipping,
April 7, 2025

I was told it would be delivered on a thursday at 9:00pm, it came Wednesday around 5pm.
One little pencil line in my book other than that all is perfect condition.
Very pleased with all aspects.

Date of experience: March 28, 2025
Ohio
1 review
0 helpful votes
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Very late delivery
March 15, 2025

Book was shipped same day I believe but it took almost 3 weeks to be delivered by UPS. I know it's not the companies fault but if they only use UPS I will find another rental company. I'm only in the class for 5 weeks and only find out 3 days prior to the class starting what book I need.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 5, 2025