eBay has a rating of 2.2 stars from 4,920 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eBay most frequently mention customer service, negative feedback, and credit card problems. eBay ranks 196th among Auction sites.
I can't say something bad about the ebay because back in the day it was a pioneer marketplace for e-commerce business. Many people in the beginning of 00's started their business from the ebay reselling different stuff, exchanging products or just bargaining with people. I'm thankful to them that I was one of those who started business on this platform, cuz it has taught me many valuable lessons. By the way, if you want to obtain some stuff you can also visit it as a customer, prices are affordable.
The nations #1 online source for buying and selling counterfeit automotive parts listed and sold as genuine. No other online company even comes close to eBay in this department. They invite fraud with open arms.
Ebay is my favorite shopping website for my jewelry making supplies and gemstones. There's so many different sellers who have exactly what I am looking for. Most who sell via auctions so I can get what I want at really good prices.
Ebay has literally everything you could want and if you comparison shop, you'll find it at reasonable prices or win it in auction.
Products used:
Conch Shell ring
I love Ebay wen it comes to buy electronics! I recive my phone in 10days and is in really good condition!
I love eBay, thanks to this site I was able to finish my repairs as it has fast shipping and easy to find what I need.
Ebay's Customer Protection Policy is very good. They are very aggressive at protecting their customers from fraudulent buyers & sellers: (for example - item/s not as described, defective items, late delivery/no delivery situations etc). As a buyer, I've had to contact their customer service dept. four times in the space of approx. Six months. They've always compensated me accordingly. Kudos to them for maintaining such a secure, stress-free marketplace.
I've been a member since: Oct 08,2003, and have a (243) 100% positive feedback rating. However, I'm finding that buying on Ebay is becoming more and more of an unpleasant experience due to the increasing fraud.
In one instance, I spoke to TWO Ebay CSR's (called in twice) BEFORE I made a "buy it now" purchase, to have a seller/listing investigated because something didn't seem right. The price for the item listed was way too low.
The CRS's assured me that it was safe to go ahead and make the purchase despite the sellers reviews. Naturally, I never received my order. The tracking # provided by the seller showed that it was apparently "delivered" to a totally different province! Many other buyers were complaining about the exact same thing. Ebay does nothing towards providing the buyer a good will gesture for all your frustration and inconvenience.
As far as I'm concerned, they're going downhill fast.
Got my necklace chains on time. Actually, I got them two days early. I've NEVER been so happy! I don't know or understand why people are saying the positive reviews are fake and why people hate EBay so much. I took out the 18 in chain and so far I'm making good use out of it. And a helpful tip, if you are looking for something on EBay. Look on the images about the product to see if there's more proof if the product decribed as it says it is, otherwise, it could or might be a scam. That's first thing I did when looking for the necklace chains. And I got the correct one too. :)
Tip for consumers:
ALWAYS look for more images of the product before buying anything, so, there is proof the product as described as it says it is. Otherwise, you could or might possibly get scammed.
Products used:
Necklace chains
I was shocked to see eBay has bad reviews, I have been doing business with eBay for over 20 years without complaining, it's actually fine, and they are okay, not below average.
I have been both upset and satisfied with selling and buying. Honestly more satisfied than unhappy!
Give eBay another chance. I did and the benefits are real.
Love the concept. I can literally find anything here. Even some very vintage stuff. And the auction mode helps to reduce the price a little bit.
I can't say something bad about the ebay because back in the day it was a pioneer marketplace for e-commerce business.
Many people in the beginning of 00's started their business from the ebay reselling different stuff, exchanging products or just bargaining with people. I'm thankful to them that I was one of those who started business on this platform, cuz it has taught me many valuable lessons.
By the way, if you want to obtain some stuff you can also visit it as a customer, prices are affordable.
It's actually the best when it comes to discounts and offer during holidays, as I have some spare time to use to shop online and eBay got the best offers that I could find during the holiday season.
Thanks for the good service, just keep it up.
I m using eBay for almost 20 years. A Trusted agent for both seller and buyer. Especially after I have many transactions on the site I became their eBay concierge member meaning if I need customer service I don't need to be on long hold. They will answer calls in mins. It's safe to purchase or sell on this site. Their rules are clear in writing and they follow up every of my concern. I will keep bidding and buying on this site.
They are great people to deal with I highly recommend letting these people help you they are very nice and I will be dealing with them again and buying more from them EBAY - dixieoutdoors or The Tackle Spot in London, Ky it the same store very nice people to deal with give them a shoot
Tip for consumers:
There a small shop but have a lot to offer
Products used:
Shimano poison Andrea rod 7'3 m/h rods
I purchased LeafBlaster PRO on EBAY and self installed to solve a pine needle gutter problem. Easy install and very pleased with results.
Tip for consumers:
LeafBlaster PRO will keep pine needles out of your gutters. Easy self install for those handy with tools.
Products used:
LeafBlaster PRO
You will find that ebay has a new feature on returns, no more paying for packaging fussing with tape. Just drop it off and go... drop box feature... drive up, toss it in and done. Expecting a delivery but also return something or not happy about? No more rude customer service reps or playing phone tag transfers. Just hand it over to the delivery guy it's like swapping it out. No fuss no questions done.
Tip for consumers:
Easiest returns now more than ever
Products used:
Same new one lower price
I've been using eBay since it's inception almost 20 years ago. I have approx. 1,200 5-star ratings as both a buyer and a seller (mostly buyer). Last week I ordered something that was not delivered. The shipping information said it was delivered on April 1st, however, it also said it was still in the hands of the USPS at 2:54 AM April 2nd. I contacted the seller, they got back to me & said they'd look into it then never responded again. I filed a case at the appropriate time and eBay immediately closed it saying it showed as delivered. It also said "Final Decision". I was incensed to say the least. After following several links I saw a tiny link which said "Don't agree w/ this ruling? File an appeal." I clicked it and wrote to eBay. This time asking the to seriously look at the shipping information and that I was a 20-year loyal customer and had filed less than 10 claims over the years. Last night they wrote me back that they were refunding my money because upon further research they deemed my package had been stolen. I do not think they would have reconsidered had I not mentioned my loyalty to their site, but I'm pleased with the outcome. It took some extra work (remember, they are on a skeleton crew due to the current crisis), but in the end I'm pleased.
After 18 years on Ebay I have a rating of 1476 perfect 100% both a buyer and seller.
However, I've learned some hard lessons along the way and run into a few scammers both as a buyer and seller.
In general though, Ebay has gotten much better and providing prompt and accurate help when I phone them.
Fact, I now do much of my buying on Ebay because my experiences with Amazon packing, delivery and defectives has gotten worse. Amazon now ships even delicate electronics in paper thin plastic bags.
As a seller, there are several things I ALWAYS do to avoid problems from buyers:
1. I post ACTUAL PHOTOS of the sale items.
2. If it's a device that has any chance of being defective, I test it BEFORE listing and post proof of testing.
3. I pack EVERYTHING as if a delivery person might end up throwing the package like a football.
As a buyer I' recently encountered a new seller scam:
1. Seller quickly posts tracking number number to make you think your purchase is on the way.
2. When package arrives, you find a very inexpensive free gift but NOT THE ITEM YOU PURCHASed!
3. I reported this fraudulent seller to Ebay and they stopped the sale of the laptop computers.
4. After this incident I reviewed MORE of the seller feedback than I had originally scanned and found comments indicating that this seller had done same thing to other buyers. Thus, I learned a new lesson: READ MORE NEGATIVE FEEDBACK BEFORE BUYING or to use a very old cliche "HASTE MAKES WASTE."
I have not found a site that has more of a selection for cheaper, not even Amazon can beat it! I recommend it to everyone. For some reason they got a bad rap I think because in the beginning a few people did not get their items but I have not had a problem in over a decade. I get everything that I pay for and eBay is very aggressive at going after sellers that are not legitimate
Products used:
Shoes, essential oils, perfumes, jewelry, makeup.... Anything and everything you can think of that a girl would use
I often order different costume jewelry here, as I am a fan of it. Here I can find absolutely everything my soul wants. I am satisfied.
While it is possible to find some irresponsible Seller, for the most part, this is an awesome site if you are looking for a collectible or antique. I have been a buyer since 2005 and have gotten wonderful deals and rare antiques from this site. I have also found some amazing international Sellers of rare German Christmas collectibles. And the Sellers that reach out to you and offer a great deal on something you have "watched" is a great option I often accept. I would agree with some of the comments about the ability to reach the Ebay if you do have a problem, hope they remedy that. From this Buyer, I love the antiques I can find. Thanks to those awesome Sellers!
Helps small businesses & individuals trade... much needed platform.
Great customer services available through lock down.
Appreciative of both buyers & sellers.
I'm thinking as I'm writing about the pros and cons. I've been a seller and am currently a buyer on EBay. Hands down it is a buyers market currently; a plethora of sellers with wonderful items selling at below market rates. The sellers that I buy from are professionals from small to large businesses. I always agree with reading feedback before you buy from a seller. I'm not sure how sellers are enjoying the market, but I will find out soon enough. Again!
Though selling stuff here may be difficult, at least this site, you can find like, literally everything! Even I had my stuff shipped here, and as long as you use this site with an account without any hassle, no problems! Well, you get what you buy, right? And that's that.
Tip for consumers:
Be sure to READ the description carefully when buying something with a smaller price! I wouldn't whine and complain about changing your mind if I were; what you get is what you buy, I guess...
Products used:
A variety of products, literally!
I bought a fake PDM Cassili and needed to return. Customer service center assisted to get me full refund! Due to multiple complaints about authenticity that seller left ebay and now successfully selling fakes on mercari. EBay policy helps to protect their buyers!
I personally love Ebay, great UX/UI and possibility to buy variety of the products. Customer service is awesome.
From car parts to plants, I buy everything from eBay and have never had a problem and the prices are great. Returns are easy and usually paid by the seller although not always. I had a problem once with a seller but eBay took care of it right away.
Will continue to shop with eBay.
Tip for consumers:
Check to see if seller pays for shipping and returns. Also check each sellers return policy before making a purchase.
Products used:
Shirts, purses, car parts, scale, phone, diet pills, laptops, and more.
I had wrote a review about eBay and how they handled my account poorly. I got a hold of someone else who corrected everything and returned my overcharged amount to me! Now that is good customer service Too bad I had to talk to a lot of people to get it done...
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