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Glenn W.

  • 2 Reviews
  • 3 Helpful Votes
  • 1 Thank You

Experience: Computers & Technology, Shopping, Entertainment

Member since January 2020

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2 Reviews by Glenn

After 15 years on Ebay I have a rating over 1200 perfect 100% both a buyer and seller.
However, I've learned some hard lessons along the way and run into a few scammers both as a buyer and seller.
In general though, Ebay has gotten much better and providing prompt and accurate help when I phone them. In
fact, I now do most of my buying in Ebay because my experiences with Amazon packing , delivery and defectives has gotten worse.
As a seller, there are several things I ALWAYS do to avoid problems from buyers:
1. I post ACTUAL PHOTOS of the sale items.
2. If it's a device that has any chance of being defective, I test it BEFORE listing and post proof of testing.
3. I pack EVERYTHING as if a delivery person might end up throwing the package like a football.
Amazon: MOST internet order mistakes & problems?
In 2019 my business placed 118 orders at amazon.com.
* Over 40% weren't packed properly, contained damaged, defective or wrong items.
* As year went on more deliveries got slower, slower and late.
* Returns were lost for up to 2 weeks at Amazon warehouse(s).
* Refunds were incorrect and rarely processed as promised in writing.
*Questions to Customer Service via online chats and emails were either wrong, empty promises, ZERO help or never answered at all!.
Jeff Bezos may be the wealthiest man on planet earth today but IMHO, his business has grown out of control and other retailers may soon have reasons to celebrate because I and others will not tolerate bad merchandise and bad service when it becomes a pattern.

Glenn Has Earned 3 Votes

Glenn W.'s review of Amazon earned 3 Very Helpful votes

Glenn Has Received 1 Thank You

Bart M. thanked you for your review of eBay

“Long time seller here. I do the same thing. Thanks for the post!”

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Helps small businesses & individuals trade.......much needed platform. Great customer services...

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