Amazon: MOST internet order mistakes & problems?
In 2019 my business placed 118 orders at amazon.com.
* Over 40% weren't packed properly, contained damaged, defective or wrong items.
* As year went on more deliveries got slower, slower and late.
* Returns were lost for up to 2 weeks at Amazon warehouse(s).
* Refunds were incorrect and rarely processed as promised in writing.
*Questions to Customer Service via online chats and emails were either wrong, empty promises, ZERO help or never answered at all!.
Jeff Bezos may be the wealthiest man on planet earth today but IMHO, his business has grown out of control and other retailers may soon have reasons to celebrate because I and others will not tolerate bad merchandise and bad service when it becomes a pattern.