Easy Sports Tickets
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Easy Sports TicketsReviews 418

3.8
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Easy Sports Tickets Reviews Summary

Easy Sports Tickets has a rating of 3.8 stars from 418 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Easy Sports Tickets most frequently mention customer service, great experience and good seats. Easy Sports Tickets ranks 18th among Tickets sites.

service
49
value
48
shipping
48
returns
42
quality
47
1 review
2 helpful votes
Follow tom p.
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Tickets for Manchester United v Hull City arrived in Time so there is nothing to complain about. The price was fair, we received plastic cards we prefer to have paper tickets next time.

Date of experience: December 3, 2014
Netherlands
1 review
6 helpful votes
Follow Ans C.
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Before i bought the tickets I asked if they could be deliverd on time at my homeadres. The answer was Yes so I bought the tickets. After that I was asked to give my hotel adres in Barcelona where the tickets would be delivered 3 to 5 days before the match. But the tickets didn´t come. The day of the match i still didn´t have them so I contacted for the third time bij telefone. I had to threat with a lawsuit so i would get the tickets that day at 13 ours. Than they were delivered on time. I was for three days unsure if Easysportstickets was a real company or fake and i could´n´t enjoy my holiday.

Date of experience: November 24, 2014
Switzerland
1 review
5 helpful votes
Follow Ugis B.
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Game entering instructions was surprising, but finally everything went OK. Also ticket delivery price was quite high.

Date of experience: November 23, 2014
Finland
1 review
5 helpful votes
Follow Marita R.
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I ordered the tickets to a hotel
November 25, 2014

I ordered the tickets to a hotel. It would be nice to get infomation when they arrived. I asked from the reception few times...

Date of experience: November 22, 2014
Norway
1 review
9 helpful votes
Follow Lars L.
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I ordered tickets for football world cup in Rio, Brazil for a match 25 June 2014 and despite a lot of e-mail confirmations they could not deliver - message about that only received a few hours before the match.
But to get the refund promised 30 days after event has not happened yet at date 21 November despite numerous of reminders. They don't reply. I have lost a lot of Money on this and I regard this company as a scam. My strong recommendation is to keep away from this company. Do not order tickets from EasySportsTickets. They will only take your money.

The last message I received from them was 27 August. Since than I have sent weekly reminder but they simply don't reply. To get hold of them on telephone is almost impossible - and if they do they say they shall transfer me to a colleague and than the line is cut.

From: "delivery" <*******@easysportstickets.com>
To:...
Date: 27.08.2014 13:56
Subject: RE: Refund Order ID: *******

Dear client,

Accounting department has a delay with the refunds and we are not anymore in charge of that issue. From now on, you will need to contact with accounting department directly as they are the ones in charge of the issue and of your refund status and process, and they will help you with that. They are working in each case and making the refunds but the process is taking more time that as it was fixed in the beginning.
You can contact them on: *******@easysportstickets.com, with your details, order number and your case.

We are sorry and we want to apologize for all the inconveniences caused and all the delays.

Regards,
Traffic team

From: *******@easysportstickets.com
To: *******@xxx.xx,
Cc: *******@easysportstickets.com
Date: 25.06.2014 18:49
Subject: cancellation and refund information Order ID: *******
Dear...,
Dear client,
Unfortunately due to the fact that our supplier let us down we cannot provide you the tickets that you requested and ordered, therefore according to the Terms & Conditions we will have to cancel your order and give you a full refund. The refund will be made in 7 days and will reach your account within the next 30 days (depending on your bank's working days).
Again we apologize for the inconvenience and we appreciate your understanding.
Regards,
Customer Service

Date of experience: November 21, 2014
Australia
1 review
5 helpful votes
Follow Pekka P.
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Very smooth and flexible service
November 23, 2014

Very smooth and flexible service. Delivery as agreed and good info abt all. Thanks.

Date of experience: November 20, 2014
Croatia
1 review
3 helpful votes
Follow Bilicic F.
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We had great experience; tickets arrived day before the event at our hotel recepction as we planed.
Thanks

Date of experience: November 20, 2014
Belgium
1 review
0 helpful votes
Follow Reghif S.
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I prefer receive my tickets at home a few time before. I must to give a shippingadress and i had stress because it was first an hotel and I received the tickets the last day!

Date of experience: November 20, 2014
Argentina
1 review
5 helpful votes
Follow Gabriel L.
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Tickets for the Barcelona match arrived in order so there is nothing to complain about. The only negative thing is that they arrived on the same day of the match, which made me a little nervous on the previoius days.

Date of experience: November 20, 2014
Netherlands
1 review
4 helpful votes
Follow Henno V.
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Tickets were delivered the day I arrived in my hotel in Barcelona! Perfect!

Date of experience: November 20, 2014
Austria
1 review
1 helpful vote
Follow Viktor D.
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Was very satisfied, as everything worked perfectly
November 22, 2014

Was very satisfied, as everything worked perfectly.
Payment, informations and delivery were quiet perfect

Date of experience: November 19, 2014
Norway
1 review
1 helpful vote
Follow Harald A.
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When you check for tickets on internet, the price compare is essential. In case of CL match in London, prices to compare was in GBP. I choose EasySportsTickets mainly due to good price. But I was charged in USD, were the exchange rate was really bad. So I paid 20% more than if been charged in GBP. Upon complain, I never got any answer from EasySportsTicket.

Except from this disappointment, ticket delivery and our seats was OK.

Date of experience: November 19, 2014
Netherlands
1 review
2 helpful votes
Follow Ruud O.
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We had a great FC Barcelona experience thanks to EasySportsTIckets. Great service and terrific seats!

Date of experience: November 19, 2014
GB
1 review
2 helpful votes
Follow Metin M.
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:( beginin you charge 2 time from my bank accaunt
November 22, 2014

:( beginin you charge 2 time from my bank accaunt:(costumer service so bad. I cant speak you:(i think you are not wery good for service
:( i newer ewer use for any reason your company.
Please dont send me any junk meal

Date of experience: November 19, 2014
Adam C. Easy Sports Tickets Rep
over a year old

Dear Metin
We are very sorry to learn from your experience with our service.
We are very sorry to learn that this is your feeling with us.

We had problem in our system and we charged you two times by mistake, we done you the refund and we again sorry for that.

You didn't describe in your review that we called on the 02/09/2014 and confirm with you that the refund of the duplicated charge will be done as soon as possible.

You ordered tickets for the 02/10/2014Arsenal vs Galatasaray (Champions League)
You received tickets in Block 114 in the center of the second floor as you ordered.

As you know for each game that includes member cards we are calling to each one of our clients to explain him how to use the member cards.
We also insert letter to the envelope explain how to use them.
In our record we called you many times you never answer our phones:
2014-09-23 11:03
2014-09-23 11:52
2014-09-24 12:14
2014-09-24 16:57
2014-09-26 12:48

On the 2014-09-29 we shipped you the tickets and you received them the day after.

As you know we request to receive from you a review to improve our service the service is not include only the double charge we done by mistake, our image is coming from you and also other clients that writing also, we will appreciate
If you can think about giving us better score with your review.

We hope you enjoyed the game

Best Regards
Adam Castro
crm@easysportstickets.com

Greece
1 review
0 helpful votes
Follow Michail F.
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No gate or isle described, when arrived did not kn ow what to do...

Date of experience: November 19, 2014
Switzerland
1 review
4 helpful votes
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We ordered tickets for Barca v Ajax and they were waiting for us at the hotel when we arrived 2 days before the match. I was very relieved and glad.

Date of experience: November 19, 2014
Kuwait
1 review
3 helpful votes
Follow MOHAMED S.
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The company is so good as thy follow up the clients
November 22, 2014

The company is so good as thy follow up the clients
I'm Mohamed Assem from (Musaad Al Saleh ravel Kuwait) who booked for Mr. Saddeik
T ticket delivered on time & the attetude of the followers very good

Thanks & hope to start deal together

Date of experience: November 19, 2014
Israel
1 review
2 helpful votes
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Received email to describe my experience with Easysportstickets i decide to write some good feeling about there service.
Traveled last week to Amsterdam bought tickets for the champion League game Ajax v Fc Barcelona my friend recommended me to go and buy from this company, he bought from them last year and he really come back with very good experience.
I can only say the same very nice experience well done.

Thanks
Meron

Date of experience: November 12, 2014
GB
1 review
2 helpful votes
Follow Graham D.
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Ordered 5 tickets for Real Madrid v liverpool match. Very Poor communication but tickets were waiting at hotel when we arrived.
2 of the tickets were fake and couldn't get into ground.
Complained but no acknowledgement or communication.

WOULD NOT USE AGAIN

Date of experience: November 9, 2014
GB
1 review
4 helpful votes
Follow Sean C.
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I ordered and paid for Real Madrid v Liverpool tickets well ahead. They said they would be delivered to my hotel the day before game. Waited and waited... rang countless times... no reply. Emailed dozen times... no reply. The tickets did arrive late that night so I thought fine... but we're rejected at the Stadium Scanners as forgeries. We tried various scanners and supervisor confirmed they were counterfeit. Rang and emailed countless times more... finally they spoke to me but refuse to accept they were forged. Now have to take up with credit card company. UPDATE... the response from them is a nonsense. The tickets failed at the scanners because they were counterfeit. Please see that there is another post here who was sold forged tickets for this game... they rang yesterday to offer me Slovenia Tickets... struggling to get players to attend that, never mind fans!

Date of experience: November 7, 2014
Adam C. Easy Sports Tickets Rep
over a year old

Dear Sean, We can tell you the tickets you purchased were bought directly from the club Real Madrid and the tickets are good for use, after checking done in front of Real Madrid club we Were told that targets you are a fan of Liverpool and an English citizen you are entitled to sit in the stands of the Real Madrid.
I want to take you to the terms and rules appear here on the site and were signed when ordering your tickets:

8. Special Provisions and Liability

D. EasySportsTickets shall not be held liable should organisers of an event or the authorities deny admission to the client and/or user of a ticket delivered by EasySportsTickets to an event except insofar in the case of an intentional act, omission or gross negligence by EasySportsTickets.
E. The client and/or user of a ticket shall visit an event at their own risk. EasySportsTickets shall not be held liable for damages (also in cases of undelivered tickets by EasySportsTickets) that the client and/or user may suffer whilst travelling from or to the event or attending such an event.

Although it is your responsibility, we called you and we offered you compensation tickets to other games taking place in the country, you adamantly refused.

Best Regards
Adam Castro
crm@easysportstickets.com

About the Business

EasySportsTickets.com was created to help Sports fans locate and buy tickets to the most popular European Sports events such as Football matches, Rugby, Tennis, Basketball and other highly-demanded events. The EasySportsTickets robust and secure online platform is a state of the arts ticketing system therefore our customers enjoy the most reliable and secured ordering system with the highest privacy standards