Easy Sports Tickets has a rating of 3.8 stars from 418 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Easy Sports Tickets most frequently mention customer service, great experience and good seats. Easy Sports Tickets ranks 18th among Tickets sites.
The worst service one can imagine! They cancelled my order due to "external reasons" (Gran Derbi tickets) in mid March but they haven't refunded my money yet! After six weeks!
The message I got is as follows:
"Dear client,
Unfortunately, due to external reasons we didn't receive the tickets we ordered for your football match, and we cannot provide you with the tickets that you requested and ordered for the match FC Barcelona vs Real Madrid. Therefore according to our Terms & Conditions we will have to cancel your order and give you a full refund. The refund will be processed during the next 3-4 days and will reach your account within the next few days (depending on your bank's procedure).
Again we apologize for the inconvenience and we appreciate your understanding.
Regards,
Customer Service"
I wrote them three e-mails and got no response!
Thank you very much, I have the tickets in hand. I'm glad to say after a number of emails from your delivery department I was stilll worried about it. As had another bad experience with some other website before. But it has been perfect and calming to have you people there all the time and finally got my tickets! I would recommend you for sure!
Thank you so much guys for sending me electronic tickets to the game yesterday for FC Barcelona. It was a dream come true to me attending there!
Like many other people, i never received the tickets and they didn't do the refund
They promised me 4 tickets for El Classici. I ordered these in nov 2014. I paid more than 1800 euro and received a order confirmation. Five days before the match they send me a mail that they can't deliver the tickets and that in a few days the money will refund.
Now it is 30 days later and I have still no money back. Every time when I asked where my money is, the answered that it is processing and that I must wait a few more days.
I am enjoying of a nice holidays in Barcelona, going to the game tonight. Already received yesterday electronic tickets for the game. Thank you!
I ordered tickets for El Clasico (22nd March '15) as early as July 2014, but Easysportstickets cancelled the order 17th of March. After to weeks I still havent got my refund. Stay away from these unprofessional company! The total amout is $1010.
OVERCHARGED, OVERCHARGED!
Paid £128.56 for England game for my partner only to find when the ticket was delivered the MAXIMUM ticket price should of been £45. NEVER AGAIN WILL I TRUST THIS COMPANY.
You provided to me the tickets for the last game in Barcelona. You make it so easy for me that I am looking forward to buy for the next FC Barcelona Champions League game!
I really appreciate the way they are working, after finish the order received call from the traffic department confirm me when the tickets will arrive, we arrived to the hotel in London 4 tickets was waiting for us for Chelsea v Southampton very nice work, will travel with them in the future for sure!
Thanks
Xavi
Champion League Tickets been delivered just in time, service very professional, as fan of Paris Saint Germain i can only say thanks for this amazing night in the stamford bridge and the big win! Thanks to Easy Sport Tickets!
I bought my tickets in october and now 4 days before the game they sent me an email. They cancelled my tickets and will send the money back. I do not want the money because it is no coming in time to buy new ones anywhere. I want my tickets. They are mys son´s birthdays present. We are so mad and disappointed med easysportsticket. Cannot believe at I paid över thousand dollars for my ticket to El Clasico in Barcelona and now cannot whatch the match. I am sure at they took my tickets and sld more expensive.
Really really sad.
URGENT!
I have purchased 2 tickets for the Real Madrid Vs Levante Game that starts in 3 hours and I DON'T HAVE THE TICKETS DELIVERED TO MY HOTEL. My Order number is *******. CALL ME AT *******851
I really enjoyed Arsenal vs Monaco game thanks to EasySportsTickets. Had a nice day with my friends there! I will recommend you guys.
I really enjoyed the game of FC Barcelona last Sunday! I received electronic tickets into my email address. And they offered to me as well other services in Barcelona to enjoy the city such as tours and Camp Nou Experience. I really recommend this website.
We enjoyed the Christmas watching 3 games Tottenham Man united and Chelsea, bought the tickets from easysportstickets, high quality of service great tickets.
Will definitely come back next year.
Thanks
Michael
I bought tickets for Dec 26 game - Arsenal v. QPR. I was nervous after reading negative reviews but I have to say this company really came through for us. The tickets arrived in plenty of time and the seats were GRRRREAT! It cost a lot but was worth every penny to surprise my husband with such wonderful seats for his favourite team! Thank you EasySports!
I done surprise to my husband for is birthday with 2 tickets for his favorite team Manchester United
For the game with Liverpool last week, i want to thank the Company for Excellent service and the great seats, the tickets arrived in time.
It's perfect way to give present to some one you love:-)
Thanks all was great we arrived to Barcelona the tickets was waiting at the hotel, it was good choice to buy from Easysportstickets, see you next time:-)
Terrible! Haven't received any correspondence regarding my tickets. Purchased 6 expensive tickets to see Real Madrid play and have not received a refund or any options regarding the matter. Brotal scam! How do these people sleep at night?
Dear Annalynn, Sorry to hear about your review i will ask our costumer service to contact you back ASAP regarding your email.
I can see that your event is in the 04/02/2015 i believe that there is no reason for this negative review or using the words " Brotal Scam".
We will do our best to give you the best service for the authentic tickets you bought.
If from any reason you can't attend to the event i am sure we will find for you the best way to solve this issue
Best Regards
Adam Castro
crm@easysportstickets.com
Answer: Hola, la verdad que la empresa es un desastre, ojala tengas suerte, a mi no me llego una entrada para el mundial y nunca me devolvieron la plata. La próxima vez te recomiendo Viagogo, me fue mejor y pude hacer tracking de los envíos. Las entradas que me llegaron de Easysportstickets, me llegaron 2 de 3 (falto un partido), me llegaban la noche antes del partido, por lo que aún tienes opciones, nunca contestan los teléfonos, son muy informales, suerte.
EasySportsTickets.com was created to help Sports fans locate and buy tickets to the most popular European Sports events such as Football matches, Rugby, Tennis, Basketball and other highly-demanded events. The EasySportsTickets robust and secure online platform is a state of the arts ticketing system therefore our customers enjoy the most reliable and secured ordering system with the highest privacy standards
Dear Deepak S on the 19/12/2015 few days after you booked the tickets you asked to cancel your order complaining about the order process, we accepted your request and cancelled the order and refund you back the money.
On the 14/3 two days before the game you sent us email asking for your tickets but your order was canceled long time ago, we any way tried to call you again to see if you still want new tickets but you didn't answer the phone.
We are very sorry to learn from your experience but what we understand is that you asked to cancel and we done it.
We hope to serve you in the future
Best Regard
Adam Castro
crm@easysportstickets.com