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EaseMyTrip

How would you rate EaseMyTrip?
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India
1 review
0 helpful votes
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Fradulent Reviews
December 26, 2020

Easemytrip is calling customers to give 5 star rating and get prime membership. Hahahaha fake ratings.

Date of experience: December 26, 2020
EaseMyTrip E. EaseMyTrip Rep
over a year old

Dear Sir/Ma'am, Kindly DM us on our whats app escalation no. 9355030325

India
1 review
0 helpful votes
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Review
December 29, 2020

It is one of the best app I have used for travel booking, good customer service, highly recommend...

Date of experience: December 28, 2020
India
1 review
0 helpful votes
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Local for vocal
December 6, 2020

Easemytrip is a wonderful app when it comes to book flights, hotels trains Or bus I really enjoy browsing here and getting the best deals..

Date of experience: December 4, 2020
India
1 review
0 helpful votes
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Love this app
December 6, 2020

Awesome flight deals, cheap fares,
No need to go anywhere
One and only ease my trip.
An all rounder application

Date of experience: December 4, 2020
India
1 review
0 helpful votes
Follow Deepshikha S.
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Hassle free booking, no convenience fee just love it. 24*7 customer service and so humble people to deal with.

Date of experience: May 29, 2019
EaseMyTrip E. EaseMyTrip Rep
over a year old

Dear Mam,
Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy holidaying!

India
1 review
0 helpful votes
Follow Sumit B.
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Best website to get discounted deal on flight, hotel and holiday packages. Easy payment options. Must use

Date of experience: May 27, 2019
EaseMyTrip E. EaseMyTrip Rep
over a year old

Dear Sumit,
Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy holidaying!

India
1 review
0 helpful votes
Follow Dhaneshwari m.
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I visited their site and got to know about some great coupon codes where they give discount up-to 3000. Good portal for flight bookings.

Date of experience: May 24, 2019
EaseMyTrip E. EaseMyTrip Rep
over a year old

Dear Dhaneshwari,
We appreciate your feedback. It is really valuable for us

India
1 review
0 helpful votes
Follow Manvi H.
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One of the best app to book flights... User friendly... Amazing offers and discounts... remarkable customer support service

Date of experience: June 30, 2019
EaseMyTrip E. EaseMyTrip Rep
over a year old

Dear Mam,
Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy holidaying!

India
1 review
0 helpful votes
Follow Adil K.
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Good website
January 23, 2020

This app is very good in providing discounts I got amazing deals with ease my trip as compared to other portals.

Date of experience: January 22, 2020
EaseMyTrip E. EaseMyTrip Rep
over a year old

Dear Sir/Ma'am Thank you very much. Keep using our app :)

India
1 review
0 helpful votes
Follow lalit g.
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Wonderful service
December 18, 2020

Timely refunds, excellent service and coupons. They refunded my money within a day, whereas other sites take months.

Date of experience: December 18, 2020
India
1 review
0 helpful votes
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Tough competitor
January 31, 2021

Best app with very well interface. Got a competitive offer among competitors. And thier customers service was really awesome than I expected

Date of experience: January 30, 2021
India
1 review
0 helpful votes
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GOOD
January 30, 2020

Very nice app for bookings Hotels, trains, flights And looking For trips etc... Good experienceI love to use this app always..

Date of experience: January 30, 2020
EaseMyTrip E. EaseMyTrip Rep
over a year old

Dear Sir/Ma'am It is delightful to hear such positive words and it’s always a pleasure to serve our customers.

India
1 review
6 helpful votes
Follow Aayushi D.
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I request people not to book any tickets or tour packages from Easemytrip.
I had a very terrible experience with them.
They are thieves, lairs and fraud people.
They cheat their customers. They have hired Fraud agents to fool you.
Terrible customer care - provides assurances and never lives up to it.
They are completely fake and the customer service is horrible.
Their staff is quite rude, arrogant, and extremely unprofessional. Customer support executives are so bad and so pathetic. Please don't trust them.
I am a frequent traveler and for the first time I booked a complete package for Singapore City, Singapore Cruise and Kuala Lumpur from New Delhi for October 2018 from them I literally had the worst experience ever. I went to them with a huge reference and they didn't even acknowledge that.
I was in touch with - Nitesh Gupta, Sakshi Bhushan, Rahul Kumar, Naresh Verma, Vikas Jain, Prakhar Yadav from their team and trust me all of them are big time frauds.
If you value your money, don't ever book from them.

Date of experience: November 19, 2018
EaseMyTrip E. EaseMyTrip Rep
over a year old

Dear Mam,
As per the previous telephonic conversation, your issue has been resolved and you have got your refund as well in your same account. We have also noted your feedback and will be shared with the concerned team. We do take feedback seriously and act swiftly upon them. Please be assured you can have a seamless customer service experience in future.

Thanks and Regards
Social Media Team
Ease My Trip

India
1 review
1 helpful vote
Follow Simran L.
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We booked both way tickets for 3 people from Kolkata to Bangalore and Bangalore to Kolkata via easemytrip and the fare shown was rs34,478 and the amount deducted was rs39,867.
We called them and their agent asked us to email them & they told its because the fares raised in fraction of seconds and closed the matter and not just that the flight got cancelled and we got a refund of 19,000rs and then when we downloaded the intenary the price brakage for the remaining 1 sided flight was rs14,220.
We again called the customer care and they again said you need to mail but its XYZ fees got deducted even after the airline cancelling the flight and not us... This company is nothing but a scamming company and no one should ever trust this company...
Neither they take any actions nor they listen to their customers and rather they arr just fooling the customers by stating no extra fare other than the airline chages that to with discount, but I am sorry, your company is the only company where I have faced this issue and if this is how you scam people, this company will shut very very soon...

Date of experience: September 5, 2023
EaseMyTrip E. EaseMyTrip Rep
over a year old

Hey Simran,
We would like to inform you that your full refund has been processed from our end on 06-09-23 for the PNR "W348QP" and you will get it in the same mode of payment within 7- 10 working days from the refund date. In case of any further assistance kindly reach out us on +918929416196.

India
1 review
0 helpful votes
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Best application
December 4, 2020

Ease to use budget friendly and find very loe prices and great deals available always and geat discount

Date of experience: December 3, 2020
India
1 review
0 helpful votes
Follow Neha R.
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@*******@EaseMyTrip
Unfortunately I had booked *******@GoFirstairways which was scheduled to fly from Mumbai to Goa (26th may).
This concerned flight details are Go First G8-382, PNR-EC3K4N/ PNR-RYVHEC and the return flight from Goa to Mumbai (30th may) details are Go First G8- 315, PNR- T5UQUI/ PR-VCJPRD
This flights was cancelled by the airlines Therefore I request you to refund the full amount. I have booked the flight via EASE MY TRIP. Both airlines and travel agent keep sending me back and forth.
If my request does not result in payment of the above-mentioned compensation amount. I will make the complaint and take legal actions if necessary.

Date of experience: June 20, 2023
EaseMyTrip E. EaseMyTrip Rep
over a year old

Hi Neha,
As previously discussed over the call, we are working on it, and since you have already requested a refund, we will begin the same for you in the same way of payment as we get the funds from the airline. Furthermore, we assure you that the necessary follow-ups are being taken from our end and we will inform you at the earliest once the same is processed. Moreover, we would like to inform you that we have completed all the procedures asked by GoFirst in order to get your refund. Therefore, we request that you wait for the update. Thanks!

India
1 review
0 helpful votes
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Easy to use
December 4, 2020

Nice application and easy to use and i got my full refund of lockdown period best application i have seen ever

Date of experience: December 3, 2020
India
1 review
0 helpful votes
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Good service
December 21, 2020

I really liked the service of EMT and the best part was i got refund of cancelled tickets easily and soon... I would recommend its services further.

Date of experience: December 20, 2020
India
1 review
0 helpful votes
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Good service
December 30, 2020

Good service, good customer support,
nice offer, easy to use.
I m happy with easy my trip
And I m using this application in my future tripss

Date of experience: December 30, 2020
India
1 review
0 helpful votes
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Good App
December 8, 2020

User friendly and comfortable. The app is very useful with hasslefree usage. Very effective for the customers

Date of experience: December 8, 2020

Overview

EaseMyTrip has a rating of 2.4 stars from 562 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EaseMyTrip most frequently mention customer care, flight ticket and extra money. EaseMyTrip ranks 25th among Travel Search Engine sites.

service
155
value
153
shipping
122
returns
129
quality
140
This company responds to reviews on average within 2 days