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e-Rewards

How would you rate e-Rewards?
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Tennessee
1 review
1 helpful vote
Follow Kenny G.
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Great way to get airline miles!
November 8, 2017

I enjoy taking different surveys. Its a fun way to get rewarded for my spare time. I get email reminders telling me when I have an opportunity waiting. I can complete the surveys based on my schedule.

Date of experience: November 7, 2017
Kansas
1 review
1 helpful vote
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Love responding to surveys!
November 14, 2017

I find responding to the e-Rewards Customer Surveys very rewarding. I have the opportunity to voice my opinion about a variety of topics and earn rewards that I absolutely appreciate. It is the best of two worlds, so to speak.

Date of experience: November 13, 2017
Colorado
1 review
8 helpful votes
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Gone downhill
May 10, 2024

Used to be a great survey are. Now it not worth the time. Just spent 25 minutes doing a survey 88 percent done and it kick me out. No rewards. This happens all the time now.

Date of experience: May 10, 2024
Oklahoma
1 review
4 helpful votes
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I've wasted several minutes on more than one review. Every time I do, it tells me I don't qualify and I get no rewards. Don't waste your time with this.

Date of experience: January 3, 2024
Vermont
1 review
12 helpful votes
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Fraud
May 18, 2022

I too have had miserable experiences with the company and the mega giant company Dynata that owns them. Basically they are getting paid millions by corporations like Disney, Nestle, WSJ, etc. to collect data from consumers. So when they decide to pull the plug on their many survey takers, such as myself, they have essentially gotten their data for free and also got paid by their corporate cliental. Great scam. I'm hoping a class action suit has been filed against all of them.

Date of experience: May 18, 2022
California
1 review
4 helpful votes
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Poor Resolution Solution
November 18, 2017

I've been doing surveys on E-rewards for a while and thought it was fairly decent. They would indicate at onset the time for each survey which I found misleading or answering pre-questions before then you're told they have enough responses and you're given partial credit usually. 25 cents (occasionally. 50 cents) It takes a while to earn credits, I didn't get discouraged. I redeemed my credits with magazine subscriptions had no problem until my last order in June 2017, the magazine never arrived. I contacted them Sept. 2017 advised subscription can take about 12 wks. I waited then still no magazine sent another inquiry Nov 2,2017, the response (11-17) was to contact magazine customer service. That was a waste of time and the customer service rep gave me an UNBELIEVABLE answer. I was told no credits had been deducted, I told her I didn't agree but rather than argue I canceled my account.

Date of experience: November 18, 2017
New York
1 review
6 helpful votes
Follow Danyelle D.
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I have been with E-rewards for a couple of years. I would get and complete surveys fairly often and was fairly happy with this and rewards. That is until recently my account was shut down with no warning and I had built a pretty decent balance. I contacted them and was told my account was closed because they claim I had given conflicting answers! I for sure know I would never do this. When I asked for evidence I was ignored and my inquiry was closed and I could not contact them again and they took all my money on my account! What a scam as it seems like they have done this to many people on investigation and coming here.

Date of experience: April 13, 2017
Alabama
1 review
6 helpful votes
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They do not care about your privacy
July 20, 2022

So I got an email stating I cashed out for gift card, I contacted them bc it was not me and clearly my account had be hacked. I changed my password immediately but their response was that it was valid and accessed by valid credentials. What a freaking joke. I assured her that I was not up at 2:30 in the morning cashing in rewards and that if she look at log in habits she would see this was a joke. They didn't look into the situation what so ever. I asked since it was my account to verify where I sent the card then and why wouldn't I just send it to my own email. See response below. Absolutely insane response. I asked them to stop the transaction and this was all I got. Ridiculous

Date of experience: July 20, 2022
Minnesota
1 review
1 helpful vote
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Huge Scam
June 11, 2021

I spent hours doing their surveys answering every question truthfully and earned enough to get a gift card. When it comes time to cash in I am unable to. I email the company and tell them I am unable to get anymore surveys and redeem my points. I get a generic email back saying my account has been suspended and I cannot redeem my credits. I got a generic list of what could have been the reasons for the suspensions but it did not specify what the reason was. I sent another email which was completely ignored by them and I just got another still not giving me a reason for suspending my credits and account. HUGH SCAM! Don't waste your time answering any of their survey because they will make up an excuse to not pay you for your time.

Date of experience: June 11, 2021
Indiana
4 reviews
8 helpful votes
Follow MJ N.
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E-rewards does in fact provide gift cards for your opinions but they do it in the shadiest of ways. All surveys take two to three times longer than it's posted when you apply, so a survey that says takes 5 minutes takes 15 and that's if you're moving quickly. Rewards for surveys in dollars aren't actually what you get. You exchange $70 for a $25 gift card meaning you're actually getting less than half of what they're telling you you're getting per survey. Also, more often than not you take a survey that wastes 5 or 10 minutes and then don't qualify. You must wait 72 hrs to redeem after sign up and frequently the site won't let you redeem more than once per day. I actually did get several gift cards sent but I wouldn't be surprised if they didn't work. E-rewards just seems like a site that could be decent and legitimate if they would be upfront about what you're actually earning and how long it takes instead of trying to sway it to their advantage.

Date of experience: November 19, 2022
Arizona
1 review
1 helpful vote
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Forgotten Gift card
November 25, 2019

I was out of town and I have this e-mail from you dated 8/17/2019 congratulating me on my $30.00 Reward(which I forgot about). It says to contact Member Services. It's for a $10 Macy E-gift card. Is it possible to get it now?
Paula Nicols
*******@cox.net

Date of experience: November 25, 2019
New York
1 review
1 helpful vote
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One of the best online review with reward website
November 12, 2017

It is one of the best reward review website. I had problems with others. Sometimes erewards has technical difficulties but so far i am pleased with the reward. If possible/exist reward with cash will even be more pleasing. Please consider... thanks

Date of experience: November 11, 2017
Michigan
2 reviews
12 helpful votes
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The rewards aren't great, but if you need extra airline miles it's good for that. I have earned Starbucks gift cards before, but it takes a while to get to that reward level -- one $25 gift card costs $75. Too bad you can't redeem your 'cash' for actual cash. The other rewards are magazine subscriptions and e-gift certificates which you have to spend a certain amount first (like $10 off a $50 purchase at macys.com for example). The surveys are usually long, boring and very tedious.

Date of experience: July 27, 2014
Pennsylvania
1 review
12 helpful votes
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Fraud
August 17, 2017

Will terminate you for "violation of terms of service" if you start earning too many points and routinely claim rewards because it costs them money. If you ask what specific term of service you violated, they will not answer.

Date of experience: August 17, 2017
Texas
1 review
17 helpful votes
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Don't waste your time. I took enough surveys to finally qualify for a $25 gift card. When it came time to cash out there was an error. When I contacted customer service thry gave me some generic response saying that they couldn't confirm the authenticity of the account and sorry you are suspended and thank you for your understanding.
Seriously? After spending countless hours answering questions they can't pay out.
Such a scam. I wasted so much time in the hopes of a measley gift card.

Date of experience: February 6, 2021
California
2 reviews
16 helpful votes
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As some other reviewers mentioned, they deactivated my account all of sudden. I have been taking their surveys actively for many years honestly and attentively.

I contacted them but they refused to listen to my claim.

If you have an account with them, I strongly recommend that you redeem them now and close your account. Otherwise, you will lose your points and the time you spent.

Date of experience: August 15, 2019
Arizona
1 review
8 helpful votes
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Unable to redeem
November 3, 2020

After years of being a member I began taking my rewards and now find an error code that apparently has suspended my account. I have recently retired from one job and work part time at another so I have been doing alot of surveys lately. In the last 3 days I have received none and got error code QSB0303-17 today in an effort to redeem some points.No notice or help has been provided to rectify this situation.

Date of experience: November 3, 2020
California
1 review
1 helpful vote
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The rewards are not that great
November 9, 2017

I have always found the choices for the rewards to be mostly unfavorable for me. Far too much related to restaurants and airlines, neither of which I would generally choose from. Even the one I do choose has had changes made, though I am still unsure of how I view that change.

Date of experience: November 8, 2017
Nevada
1 review
0 helpful votes
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Enjoy the points for fun stuff!
December 13, 2017

Love taking the surveys when I have the time. It's interesting and I love receiving the rewards for my Southwest travels. It's a good was to earn extra points when you don't make that much money, thank you!

Date of experience: December 12, 2017
Florida
1 review
1 helpful vote
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Long story short, answer surveys for daaaays, got "rewards" that I can't change, the page is bs, the customer service is wrost than hell. This website totally sucks.
I had to put a star, definately a - / 0 stars!

Date of experience: March 25, 2021

Overview

e-Rewards has a rating of 1.9 stars from 252 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with e-Rewards most frequently mention gift card, customer service and enough points. e-Rewards ranks 213th among Survey sites.

service
47
value
47
shipping
2
quality
47
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