I have tried to contact them multiple times via e-mail, had ticket numbers but no one ever get back to me, the e-mails are all the same, no assistance. I can't take surveys or redeem my points, I have been trying to reach out for over three months and get no help, I wish i could redeem my points before I delete them. I would never recommend E-Rewards to anyone!
I actually accrued enough points to get valuable gift certificates to give as Christmas gifts 2 years in a row instead of buying the same gift certificates using my own money. More recently they have removed the option to use points to get Wyndham Rewards points and other vendors have also been removed, so not quite as valuable as it used to be. Be aware that most vendors, if not all, allow you to redeem every 6 months or more, so in other words, if you want to purchase more than one from the same vendor, you can't.
I have nearly $600 in "rewards cash." But I don't need or want magazines, and it will take me forever to use Restaurant.com gift cards, which aren't much of a bargain. I'd love to be able to donate rewards to a charity!
Unfortunately my review reflects the same sentiments of a lot of other users. I was a happy contributor to erewards for years. I found it interesting and beneficial. That ended a couple of months ago when my account was revoked, according to them for issues with the way I answered surveys. They provided zero proof of any allegations and I believe this was simple a way to avoid giving me the credit I had earned (approximately $900).
This company may be fun for a little while but I would never trust them and would expect them to cheat you out of your time and effort when they see fit
On May 8,2017 I redeemed sufficient points to obtain a $50 Starbucks gift card and was given an ID number for it. Since then I have used the customer contact number on their website to ask where is it. I have yet to receive any response to my inquiries and have still not received the gift card. Of course my account has been debited the 145,000 points! Their customer service is non existent!
I used to do the surveys on a fairly regular basis. I would not always qualify, but I would know I didn't qualify after 3-4 questions and would be given a small amount (usually 25 cents). Lately when I take the surveys I will answer questions for 15-20 minutes and have even been at the end (sometimes there is a bar graph that tells you how far into the survey you are) when suddenly I will be told that they have enough people already. When I have written in it the response (which used to be same day when I had the rare problem before) now takes weeks, and the response basically blames you for something unspecified and you don't get credit. I have been doing surveys for years (I used to get Borders gift cards!) and had always found them to be professional and fair in any interaction. I would not recommend them now.
It took completing a lot of surveys over a long period of time to earn enough points for a lousy $10. Gift card and the card doesn't even work. Total rip-off!
Stay Away! After being a loyal member for years, they revoked my account without explaining exactly why it was revoked. I filed a report with the Better Business Bureau and all they came back with was that my points will be restored, but they were NEVER. They essentially stole over $135 from me which I spent hours completing surveys. They could carry less about customer service at all. TERRIBLE!
Has anyone considered a class action lawsuit? It seems to me that a lot of people have been cheated out of there reward money including me. Customer service is worthless. Complaints can be made to the BBB, FTC, & FBI.
Worse survey site on the internet bar none. If you use your rewards to often, they will suspend your account and steal the points you have save up. Do yourself a favor and go to a different site cause this one sucks.
Had my account closed for not apparent reason, supposedly there were discrepancies. BS. I have been doing reviews with them for over 2 years and they closed my account after I reached out to them about getting better rewards for the members.
Thanks for being loyal to your members and screwing people over for giving you opinions and advice.
I've done surveys through several sites and have been most happy with e-Rewards. They send me an email when a new survey is available, the surveys are easy to complete, the points are in my account quickly, and the rewards are easy to cash in. I use my points towards travel, which has allowed me to earn free nights in hotels faster/.
I got my reward I ordered, but I still had money coming and wanted to re-order another Red Lobster e-reward and couldn't because you can only order once a quarter. That's not right, as long as you have enough money, you should be able to cash it in for what you really want.
My account was suspended. I was given an overall policy reason that I had broken some rules. I have done nothin on purpose. I have been a loyal member of e-rewards for years. I also have over 700.00 dollars in rewards that I earned and e-rewards will not allow me to cash them in. If I was trying to rip the company off, would I leave 700.00 plus dollars not used? I have tried several times to get some justice. I feel ripped off! At this point, all I want is to cash in my dollars earned. To be treated this way is terrible. How can I get satisfaction?
I can not redeem my rewards points. It asked me to enter phone number to validate.
I did enter and get the reward. Now, it came back saying the " the number is in use".
I request help numerous times, and do not send helpful remedy.
I think I may lose point.
Any suggestions?
Some of the surveys are about items i'm not interested in talking about, or they are too long. Also if i realize that i don't want to continue the survey there's no way to just opt out, it continues to give me the option to continue when i'm trying to move on to the next one.
I enjoy doing the surveys not only to help with new products and services but to earn rewards that are really appreciated by myself and family members. Thanks again for the opportunity and the great job your doing!
It's a quick and fun experience. A simple way to earn a little bit of extra cash. Thank you. :) I wish I was sent studies that were more relevant to me. Sometimes I am sent a study that is immediately filled or I am disqualified for. Other than that, no complaints.
One gets some points for surveys, not much value, and sometimes you get half way thru a survey when they say you don't qualify - and you don't get the full promised points.
Any survey that gets you past the first 10 or 20 questions should give you full points. I feel some of the surveys intentionally dump people to keep their costs low.
After being a member for about 15 years, my account was suddenly deactivated. The explanation was I violated their terms. I have no idea what it is that I did. I e-mailed several times for an explanation, but, all I got was a "form" response. No details.
Thankfully, I had cashed out my points a couple of months before this, so my loss was not very much. This is not a good site anymore, beware!
Overview
e-Rewards has a rating of 1.9 stars from 252 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with e-Rewards most frequently mention gift card, customer service and enough points. e-Rewards ranks 213th among Survey sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members