e-Rewards

After completing quite a few surveys I was prepared to collect reward. Now they demand government ID and photo to sign in. Two factor ID is plenty for banks and finance companies but s survey company wants far more? Had they asked for this when I signed up. I would not have wasted so much time doing their surveys. I don't think a small reward is worth the risk of having my identity stolen. Thanks anyway

I really used to enjoy completing surveys on e-Rewards. I have reaped the benefits of doing them multiple times.
Lately, I almost complete a survey, and it kicks me out for whatever reason.
I realize that the site has no control over the surveys, but it's disheartening to spend 15 minutes answering questions and then be unable to finish. Not a good fit?!
I'm considering discontinuing my participation.

After more then 10 years of using them, they suddenly require 3 party verification. I did it, which probably was a mistake. It said I was verified, but then e-rewards locked my account. So it looks like I lost all my points. It has taken more work lately to earn any points, and you have to put a lot of time in to be disqualified. So I am unhappy with them
Update: after several emails They have resolved the issue for me. I am still not happy with the need for the third party verification

E-rewards locked me out of my account as soon as I got enough points to redeem for a gift card due to account violations they refuse to expand on. Impossible to get in contact with anyone and a complete waste of time

I wrote a review a few days ago chastising e-rewards.com because of their requirement to have a cell phone to verify one's identity. They came back to me and found another way for me to log in and redeem my points.
So, I feel I need to thank them publicly and show my appreciation for helping me.
Tom Martin

All of a sudden they need my id and a selfie? Contacted support and they say they can close the account but I cant participate anymore without doing it. So let me get this straight months of surveys and can almost never qualify even with a fully filled out profile close to finally getting a reward and this verification that could help steal my identity is placed to continue but they will let me lose all that without verification. Such a waste and a scam.

E-rewards has made it much harder to accumulate any points for rewards. As stated in another review, you are essentially taking a survey only to find out you don't qualify for the actual survey. In addition, once you do have enough points to redeem, they have now partnered with something called Veriff. You now have to provide a selfie and a copy of your driver's license to Veriff. This is in addition to the code they already send to your verified phone number. My bank doesn't require this level of verification! Seems like a scam to get your personal info over to another company that does who knows what with it. Not worth it in my opinion. After many years of enjoying the survey taking, I'm done. Repeated emails to E-rewards support have been answered promptly, but have not resolved the issue. They simply continue to state my phone number has been verified. It doesn't address the issue of Veriff.

They now require "Veriff" link to redeem rewards. It. Doesn't. Work! Tried e-mailing inquiry at *******@e-rewards.com. They also may have help at *******@e-rewards.com. I see they have just answered me from *******@e-rewards.com and want me to take a photo of the error - I'm not sure I even know how to do that but I will try the e-mail again if necessary. Also their phone numbers (googled) do not work - *******436, *******800, *******234. I'll keep you posted on any further "solution" from them?

This company has always been horrible and I didn't think that they could get worse but they have. They award nothing for your time and get away with it. Survey did an update and if possible they award even LESS fake money! I am disgusted with them. Answer 5 questions for amazon and get real money. Erewards is making a fortune off us and giving us NOTHING. Would rate them 0 if I could!

This site is having you answer survey questions, but gives you nothing in most cases. I myself started six different surveys, then after answering 15 - 20 questions on each, it pops up and says I don't qualify for this survey. So, I answer half the question for each survey then get no points for my efforts. I had already completed my profile to 100% so they should know beforehand if I qualify or not!
DON'T WASTE YOUR TIME.

Over and over I get all the way to the demographics part of the survey and I am told they have enough responses. At this point, 90% of the survey is complete. They get all the answers and all I get is a partial reward. Never was this way until the site was updated this year. I've been doing these surveys for 8 years and it's not worth my time anymore.

I've repeatedly contacted customer support to get my email changed as the website does not allow members to change their own email address. ERewards customer services are either ignoring my requests to change my email address and contact me at my new email address OR they are writing to my old email address that is no longer in existence. Either way, I cannot get anyone at eRewards to help me get my email address changed. This means I get no more survey invites as the survey requests are going to my old email address that I can no longer access.

It appears e-Rewards is sending a lot of dedicated survey respondents like myself the stock email about our accounts being suspended. I have been a member of this company for over 5 years. This move by this company is unprofessional, unwarranted and unacceptable. There has not been any visual or other proof granted to me by e-Rewards to warrant any suspension.

A class action lawsuit is well in order to stop this company from using the time, efforts and personal information of consumers to complete their multitude of surveys only to suspend accounts without proof.

For anyone considering joining e-Rewards based on an invite, do not waste your time.

I was suspended after 7 years of using them. This is what they wrote: I understand your frustration. Unfortunately, accounts that violate our Terms and Conditions cannot be reactivated. We take data quality very serious. Companies value the information collected through survey research and are paying for it; therefore, it is important for us to deliver only the best data to them. Our Accounts Department has made the final decision to permanently suspend your account. Right after they sent this:
We are sorry for the problems you experienced. We have now credited your account for your time on this.
My best guess to why I was suspended is that I proved they were ripping me off by not paying after finishing a survey. I actually screenshot the survey and amount and the submit survey screen and sent it to them. Those pics don't show the full photo but they're time stamped.