Hiro F.

As some other reviewers mentioned, they deactivated my account all of sudden. I have been taking their surveys actively for many years honestly and attentively.

I contacted them but they refused to listen to my claim.

If you have an account with them, I strongly recommend that you redeem them now and close your account. Otherwise, you will lose your points and the time you spent.

I was an active user for many activities such as surveys, searches, online purchases, etc., and I believe I was earning more points than average users. All of sudden they deactivated my account. When I contacted, they told me they took that action because I violated their T&C with no further explanation. I did not. I was just a very active user. I had about 2,000 points when my account was deactivated by them.

I asked them what violations I made, but they did not explain any and just repeatedly mentioned I violated their T&C. I know why they cannot explain, because I did not perform any unauthorized activities but just was getting many points by legitimate activities.

I reviewed their T&C and found the following clause.

"If we determine in our sole discretion that you have violated these Terms, the Company may in its sole discretion issue you a warning regarding the violation prior to terminating or suspending any or all Accounts you have created (or which are associated with you) using our Services."

And the above clause is followed by

"However, you acknowledge and agree that the Company need not provide you with any warning or notice before terminating or suspending your Account(s) and/or your access to the Prodege Sites and Features and our Services for any reason, at its sole and absolute discretion."

This means they can close your account any time without giving you any reason.

Don't waste your time. If you earn lots of points, they will deactivate your account without any notice nor prior notice.

If you have an account with them, I strongly recommend that you redeem the points and close your account, then stay away from them forever.

If you like to earn points with your online purchases, try recommend couponcabin.com. They have good customer service unlike mypoints.com. If you like to earn points by taking surveys, try e-rewards.com. You can still earn small points even when you are not qualified with a survey.