Dylan Queen UK has a rating of 2.5 stars from 622 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dylan Queen UK most frequently mention customer service, prom dress, and poor quality problems. Dylan Queen UK ranks 41st among Wedding Dresses sites.
So after seeing all the bad reviews I went into meltdown as a bride to be in 3 weeks. Yes the dress came from China. I'm size 12 but with different waist measurements so chose custom made. The dress is absolutely gorgeous all stiching and sizing where perfection. I'm based in the UK dress came in couple of weeks so very quickly. Thank you Dylan queen I would highly recommend you. Amd you don't deserve the negative reviews being left x
I ordered a dress for my granddaughter's wedding in September. After thinking about it for a few hours (maybe 3 at the most) I decided the dress would be too hot for an outside wedding. I emailed DylanQueen and canceled my order. I received an email saying I would only get shipping cost and 80% of dress cost refunded. Ridiculous!
Dylanqueen is a site that provides the best dresses. I was very impressed with the service very friendly and the quality of the best dresses. Very fast delivery makes me more interested and reliable to dylanqueen. Thanks for dylanqueen
I recently found one of these dresses at a local thrift in the states. It was so beautiful I couldn't put it down and bought it. Naturally I looked for these dresses online to find the reviews here albeit the dress was not custom ordered as other reviews but the dress itself shines brilliantly my daughter looked amazing in it. As far as the quality of the dress the chiffon and mesh were beautifully done. There was much beadwork detailing on the front of the dress which was not the best workmanship I. E thread clearly visible due to contrasting color of dress. All in all I'm happy with my purchase. I paid for a one of a kind dress for my daughter's prom from another store beads were coming off too and poorly stitched even with 20 off set me back 300 dollars so it can happen anywhere. I guess the difference is online vs what you get
After a bad experience if dress ordering I needed a dress for my daughters prom. The dress we received is beautiful and stunning and makes her feel like a princess. The dress fits perfect and the quality is great. She is so pleased with it. The questions I asked while the dress was being made and shopped were answered speedily and I loved how we were able to track the dress while it was in transit. Very, very pleasure will she using and recommending Dylanqueen UK Dress.
There were a few alterations that I had to have made like an extra button for the back side of the party dress where it is laced up and there was an applique that was sewn on the wrong way. All easy fixes, the attention to detail is amazing with this dress! Also the party dress came with optional straps that you snap into place, i love this feature so on the big day I can decide whether or not I want to go strapless or have straps. Thanks very much! If i need, i will come next time.
I was a little bit nervous when I read some bad reviews about this website, but I couldn't be happier. My dress is just fantastic! It was handmade, so every detail is unique, but it's all very similar to the picture. The dress came within 3 days earlier, but it came in a very small package, so it will need some laundry service before my wedding - that's the only negative point I have about it. All in all, thanks very much for the shop.
DO NOT Believe the bad comments only, In my opinion, I have a good shopping experience, I came across this website looking at homecoming dresses. When I saw the "Up to 80% off" sale ending in only a few hours and a dress I liked for a good price, I bought it (in blue when the picture only showed watermelon) right away without even looking at reviews. When I came back to the site to show my boyfriend the dress, I realized the "sale" had started over. Then, I had gotten an email saying I hadn't paid yet, when indeed on my credit card account it said it went through and was paid. I then became pretty skeptical. So I looked up reviews and I was horrified. I then contacted the credit card company saying it was a scam, and they told me what to do, to wait and see if the dress ever came. The dress came three weeks early and look so good.
Dress arrived today! The dress was a little heavy which tells me they did a good job. It looks pretty close to the picture. It's beautiful and the size is good, fits me perfectly.The transaction process was very smooth and the staff is very good at returning emails quickly. Highly recommend!
I don not undersatnd Dylanqueen UK has so many bad reviews. Dylanqueen UK is a very popular online shop. I love DylanqueenUK dress, and i love my dress when i put it on. The dress is of really high quality; although it had a tail, nothing was ripped or damaged.The ruffles are quite flattering and well done. It's a website worth to collect.
My wife and I purchased a wedding dress from this website. The site was very easy to navigate and the prices were very fair for the quality of the dress. The dress was very well packaged for shipping and the picture of the dress on the site exactly matched what we got.
I cannot even begin to express HOW EXCELLENT their customer support is. Always buy wedding dress with good type and soft fabric, The whole process of my shopping that from picking to ordering was easy, fast and clear to follow, Love this company.
I ordered a white lace dress on wedding and I have to say it was worth the money I spent and the time waited for it. My friends are really trying to figure out where I got this and it's fun to watch them guess. I love their selection of proms too and it matches my personality just right and for a great price! I'm definitely going to be ordering more from this site, especially dresses and a few pieces of jewelry they have on the site. Best wishes for the company.
Today i got my dress, really love this dress, it's really nice quality material and it fit perfectly and it's adjustable in the back since it laces up. It came a day earlier than i wanted. I am very happy with my dress and the service was good, I highly recommend ordering from Dylanqueen UK site!
The dress was ordered that made up on September 9rd, received it on October 1. The long dress looks beautiful, a little long but I can figured it. The material is high quality, better than most I saw in the malls. Shinning Beading, Great color, looks just like the photo on that website. Would purchase from again. I would order it a little further in advance just because it takes about nearly a month to recieve. I was worried after reading all of the bad reviews that we may not end up with a dress but I have nothing negative to say. Everything go nice! I tell my words, everybody can tale it as considering elements.
Received my dress this morning I was really worried because I read a lot of bad reviews here but I an so happy with what I got. The dress is very similar to what it was in the picture my only fault with the dress is its slightly too long on me, also the tax was quite expensive at €41 and I think this should have been quoted to me before I purchased. Overall very happy and looking forward to wearing my dress.
I just got it today and I'm in love with it. Well, I must say this dress is suit for me. I got it in burgundy and used the custom measurements (which I took myself) and it was made good! It arrived rather quickly after I had ordered it. I cannot wait to wear it in a few weeks at my next performance.
This dress is bought by my mother. She like shopping online and always buys clothes on line. The dress is for the coming spring. I like the dress. The dress color is also beautiful.
The dress is made from high quality fabrics so that one about the quality of anything negative to say. Are also no problems with customs. If at any time what to order because what if I need special.
The dress is made of high quality and turns out beautifully in pictures. When giving fabulous prom dress your measurements, the dress is made perfectly to fit. The color is beautiful, the material is so feminine. I cannot comment enough about how beautiful this dress is and how happy I am with it.
I was very nervous about ordering off of dylan queen due to some bad reviews on it however I do not regret it! The dress was just over £100 which saved me £300 that I was willing to pay on a dress in a prom dress shop. The dress I received from Dylan Queen is basically the same as the picture and has been made to a good standard! I cannot wait to wear it for prom.
If you looking to shop for the latest fashion in town then don't waste you time looking for anything other than dylanaqueen! It provides huge discounts on the latest fashion trends. If you buy once from this site then you'll buy more and more for sure! Highly recommended for shoppers!
Estoy muy feliz con mi compra, el vestido esta hermoso exactamente igual a la foto, me llego mas de 12 dias antes de la fecha que me dijeron, te recomiendo ampliamente Dylanqueenuk... si volvere a comprar ahi! Me encanto mi vestido, son muy serios y atentos con el trato.
Tip for consumers:
Estoy muy feliz con mi compra
Outstanding choice, phenomenal service! I cannot find fault, the staff know what a customer need and what will suit the customer. They are helpful, warm, friendly and efficient. I got my dress ordered from them and it was amazingly beautiful and fit just perfect! Really impressed with their customer service!
I bought a formal dress and i have to say it is so beautiful, absoultly well worth the price. The only small problem i had was a delay in delivery, maybe owning to the weather, i would recommend this site to my friends.
The quality is amazing, the size was exactly as per the measurements and most of all... it looks like it was made JUST for me! I am completely in love with the dress (don't tell future hubby that hehe) and now I no longer need to spend days trying on dresses. It looks just the same as shown in the pictures and it fits perfectly! I am so in love with my wedding dress, You've made me so beautiful on my coming wedding day! I'm so happy. I would easily buy anything from this web site again!
Reasonable delivery time and beautiful dress, but the packing could be better, the dress deserved more than just being shoved into a bag. Tight fit but looks fantastic on, just have to not put on any weight :)
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