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dr.foneReviews 41

2.1

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dr.fone Reviews Summary

dr.fone has a rating of 2.1 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with dr.fone most frequently mention and customer service. dr.fone ranks 669th among Electronics sites.

service
21
value
20
shipping
13
returns
21
quality
20
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Slovenia
1 review
1 helpful vote
Follow Aljo V.
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NO REFOUND
April 16, 2022

I bought phone eraser which didn't work for my phone because of broken screen, requested a refound the same day and didn't get it, but okay i should try it before buying it. I also bought data recovery program, when i downloaded the files all the images were corupted and I was unable to open it, again of course no refound. So point of the story DON'T RISK BUYING IT in very likely scenarion something goes wrong you won't get your money back.

Date of experience: April 16, 2022
WONDERSHARE S. — dr.fone Rep
over a year old

Thanks for sharing your experience. Firstly, I'd like to express our deepest apologies for the inconvenience that happened on your end. Kindly note that we accept a refund request if the customer encounters technical issues that are unable to be solved within 7 days. We are eager to fix the problem after knowing users encounter an issue using the product, so our support may ask you to provide specific details via emails for further troubleshooting, and this was the reason we didn't process a refund for you in the first place. Hope you could give an understanding.

Noting you have already contacted us, would you mind sending us your order number or ticket number after receiving a request? Then our senior support team will further evaluate your refund request.

Look forward to getting in touch with you!

Cameroon
1 review
0 helpful votes
Follow JOSEPH METUTU BWEM K.
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It works like charm, after I successfully paid for the software package for whatsapp transfer from Wondershare official website

Date of experience: November 7, 2021
GB
2 reviews
0 helpful votes
Follow Chantelle G.
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My iPhone XS ended up doing a reboot loop and after many YouTube videos, internet searches I was told about this website by family. I was wary about purchasing but I really didn't want to lose my images, I paid anyways. The software unfortunately didn't work for my issue and just kept failing. I did the online chat with customer service and requested for a refund due to the software not working for myself. They customer service advisor was very understanding and requested for proof. Which I did and they processed my refund straight away. If this worked it would be so worth it. I will use it again if I ever need too. However for my issue at the time it didn't work. Thanks again for the service I received and for providing a full refund. Hassle free.

Date of experience: August 24, 2021
GB
1 review
4 helpful votes
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Dr Fone WhatsApp Transfer Does not work
February 3, 2021

You need to make sure you back up as much as possible if transferring from Android to iPhone. Dr Fone's App is supposed to transfer complete Chat history and images.

It most definitely does not work and actually lost my back up by overwriting it in transfer process.
After several emails they did refund me but it was little compensation for losing my Chat History.

Their other Apps may work but this one definitely does not when it comes to tarnsferring from a Samsung Galaxy S7 to iPhone 12

Date of experience: February 3, 2021
Virginia
1 review
1 helpful vote
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This Dr. fone product does not work for me
This product does not work for me. I spent 3 hours today and 2 house yesterday trying to get Dr. fone on Galaxy S10e. They will not give me my money back. Shame on them.

Date of experience: January 6, 2021
Oregon
11 reviews
8 helpful votes
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Great software
July 28, 2020

This software does exactly what It says. It is a nother great software made by wondershare. All of their software work great and I love them. I have never wasted a penny because of them. I used ot to take care of my phone and I successfuly managed to fix it.

Date of experience: July 28, 2020
Germany
7 reviews
0 helpful votes
Follow Connor H.
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I used the software to moigrate from android to iphone and it worked perfectly. I did not want to waste time miving this one by one from my android ot my iphone. This software is best for what it does. I certainly did not waste my money when I bought it. Keep up the good work wondershare.

Date of experience: July 28, 2020
India
18 reviews
4 helpful votes
Follow Bud C.
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I tried using this software to fix my phone but it ever worked. I was so dissapointed because I had pad for it. You should therefore note that this software cannot fix all phones. There ere are also some things that it cannot handle. Before you buy it you should be sure first.

Date of experience: July 28, 2020
Mexico
1 review
0 helpful votes
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Excellent work!
June 21, 2020

I had to transfer my whatsapp's backup from Android to iOS, and dr. fone did it perfectly well, fast and in an easy way!

Date of experience: June 20, 2020
DO
1 review
0 helpful votes
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Excelente Aplicacion para la Transferencia de datos de Whatsapp desde Android hacia Iphone. Totalmente Recomendad

Date of experience: June 17, 2020
Colorado
2 reviews
3 helpful votes
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Unfortunately, they weren't able to fix my phone, but I am so appreciative of them for not giving me a hard time in refunding me my money. They also provided troubleshoot at first to help me but of course I already tried everything. Received my refund in a very timely manner (thankfully as now I need to buy a new phone). IM sure the program will work for other phone problems but not for mine. If I ever run into problems again, I'll try this program first.

Date of experience: May 15, 2020
Saudi Arabia
1 review
0 helpful votes
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All in one
December 7, 2019

I can to transfer from android to ios it's amazing and can do any thing to transfer any data buy and have fun

Date of experience: December 6, 2019
India
1 review
0 helpful votes
Follow Bhawani B.
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It took me around 25 hours to figure out how to move my WhatsApp Media from Android to iOS but couldn't really come up with a solution. And then I came up with Dr. Fone and the job is DONE.!

Kudos to the developers!

Date of experience: November 17, 2019
Germany
1 review
0 helpful votes
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Dr. fone
November 18, 2019

Sehr gutes Programm und macht das was es soll! Einfach erklärt und sehr intuitiv!
Danke dass es sowas gibt

Date of experience: November 16, 2019
Argentina
1 review
0 helpful votes
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Dr Phone
November 6, 2019

I restore form ios to android, using dr phone. It was really easy and worked ok! I totally recomend this product!

Date of experience: November 4, 2019
Botswana
3 reviews
0 helpful votes
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Splendid.
November 1, 2019

Needed to transfer my messaged to my new iphone. Over 21k of them, and the transfer was seamless. Highly recommended especially that their price is really good.

Date of experience: October 30, 2019
WONDERSHARE S. — dr.fone Rep
over a year old

Dear Metlha, Your comment means a lot to us. Thank you for sharing your experience with us. We'd be improving dr. fone to bring better customer experience!

Jordan
1 review
0 helpful votes
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Perfect
October 1, 2019

They are perfect I love what they do, they solved my problem with 5 minutes and they are really perfect

Date of experience: October 1, 2019
Italy
1 review
0 helpful votes
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Worth every penny!

The software did its job and migrated all the messages from android to iOS! Thank you!

Date of experience: September 30, 2019
Egypt
1 review
0 helpful votes
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Solving My Problem
September 29, 2019

Great application with a very easy and demonstrated steps, i recommend you to use it as it's safe and no errors happens if you just follow the steps

Date of experience: September 28, 2019

From the business

Wondershare dr.fone has all the tools you need to manage your iOS or Android smartphone.

The program is made of modules which provide several functions:

- Data Recovery
- System Recovery
- Data Backup & Restore
- WhatsApp Transfer, Backup & Restore
- Viber Backup & Restore
- Kik Backup & Restore
- LINE Backup & Restore
- Data Eraser
- SIM Unlock
- Screen Recorder
- Lock Screen Removal
- Data Extraction