I ordered a dress for my sons wedding from this site it arrived the wrong size have been in all sorts of wrangles and they will not provide a refund under no circumstances use them the worst service I have ever had
Please don't use this site. The dresses look nothing like they do on the website and will only cause you a lot of stress. Ordered my formal dress-custom made from dressdo.co.uk, received the dress completely different than pictured, not made as per my measurements - it is too small! Everything about this dress is wrong, sleeves are different length, one side is more loose than another, incorrect measurements - it is a very poorly made dress. Customer service not very helpful, offered £40 compensation (I paid £117), they also told me that i can give the dress to someone.
Definitely wouldn't recommend to anyone. Avoid them please. Just i copied their last email that i had from them.
It's a joke!
Dear customer,
If you don't like the dress, could you sell it on the internet to get some money back? We can also refund you 40 pounds as compensation.
Best regards,
Christine
Customer Service Team
*******@dressdo.co.uk
Easily the worst company I have ever dealt with in my life. Bought 3 bridesmaids dresses and all 3 came 4 sizes smaller than what I ordered. Material was very poor. Stiching was a joke all 3 looked different even though they where supposed to be the same. Most stressful part of my wedding was trying to get my money back in return for these. I had no chance. Nor will you. STAY AWAY. SCAMMERS!
Worst company I've ever dealt with. Ordered a blue dress and sent them my measurements. Received a black dress that didn't fit. Also it is very badly made, the stitching is caught and the material is cheap and nasty. Tried to return it and they won't even provide me with their address, asked for a refun they offered £20 'for little colour troubles'. Infuriating. Please avoid at all costs.
The dress I ordered was not the dress I received. Far from it. The material is totally different. Instead of a fine beaded elegant material the dress delivered was made of the cheapest synthetic lace which was stiff as cardboard and thrown over an appallingly made underskirt. There was no beading, just cheap sequins sewn on with stitches two inches long and all visible through the lace. The lace was roughly cut and not finished off leaving raw edges round the neckline. The seams were terrible, the lining hung below the top dress and the entire garment was so poorly stitched that it was puckered and lop sided. The company will not refund my money and asked me to sell the dress or give it to someone. They are fraudsters and I wish I had seen these reviews before I put my order in. I will not let this drop. This is fraud.
I absolutely love the clothes I received from dressdo. I have read bad reviews regarding the size difference but if you read the size chart they will fit perfect. I have had a great experience with this company and can't wait to order more items.
I had a dress made by this company. They made the wrong size, and will not replace the dress or refund my money. I would advice to keep well clear. Never dealt with a company as bad as this. I have been trying to get my money back ( £100.00) for 3 months and they have no intention of refunding or replacing, even though they admitted the mistake was their fault. ( They made the dress in the wrong size and is of no use to me). It makes me so cross that these companies get away with "ripping people off" and get away with it. STEER WELL CLEAR!
Two month ago, i bought a evening dress for my party in last week, and i set the wrong size. But the site's customer service reminder timely to help me make the right adjustments, and I got my package a week ahead. Last week, my friends said the dress were very fit for me, it looked very significant figure, thank u so much!
I, hesitantly, ordered a dress for my daughters wedding with less than a month to go. I really didn't expect much but thought I would take a chance because I couldn't find anything I liked it fir locally. It arrived in a little over 1 week and fit perfectly! I love it and is well made as well!
The website show, s beautiful dresses, I've just paid 206.82 for a long evening dress for my son, s wedding, it looks cheap and nasty, I could never wear a dress that looks like this, I would not recommend anyone buying from this seller, I can't get my money back because it was made to fit, which it doesn't fit may I add, don't be fooled by the pictures like I was, it really is badly made like it's just come out of a Christmas cracker.
We bought 4 bridesmaids dress 2 size12 & 2 size 14 more like sizes 8 and 1. Mother of bride dress size 12 also more like size 8. Dresses posted from Taiwan. Are they using American sizes over there. Also customer service in uk were hopeless. Dressdo never again
This was the first time to buy a dress from DressDo, but I was fully satisfied with the dress. The lace on the top part caught my attention. It was made just as the pictures show. I really love the dress!
AVOID DRESSDO! They made us pay for a replacement dress cos the first one was the wrong size. Then the one they sent was the wrong colour (supposed to match another bridesmaids dress they made) and wouldnt replace or give refund. Now too late for our wedding so we had to get 2 more quickly at huge expense. Avoid Dressdo at all costs! Please, for your own sake!
I love this dress! This is the first time I ordered from this site and was very pleased. The dress is exactly as pictured and it arrived professionally packaged and faster than I expected. The dress is elegant and stunning. Thank you DressDo.co.uk
AVOID, AVOID, and AVOID Dressdo! They are total scammers, dresses are total disaster and look nothing like the pictures. I have lost a lot of money on one dress which they would not refund the money for! They are obviously cheap scammers wit no tailoring skills!
I even cancelled one dress before it was made and yet hey did not refund my money for that one either.
They don't even deserve 1 star review
This gown is stunning and of excellent quality. I want to thank you for a very beautifull dress it is much nicer than the photo i really like it thank you very much! Can not wait for my big day! The quality is good and never looks cheap, the workmanship is perfect! Really impressed! Lots of thanks and appreciation.
A nasty surprise awaits you when order is delivered. Package arrives at your door with additional 'VAT and Duty' charges to pay prior to delivery. This was not made clear in any way at time of ordering.
It is totally disingenuous and misleading of this company to use a. co.uk website in order to fool people into thinking they are uk based and as such no vat would be payable.
At no point was this extra delivery amount communicated to me, so that I could make an informed decision on whether to go ahead or not. At no point this was mentioned in the online shopping process.
This is my chance to at least try to help someone else not fall into the same trap.
If you're based in Ireland, don't buy from this site unless you are willing to hand over considerable extra money for Customs Duty/ VAT
Several days ago, according to my relatives, i suddenly noticed this website.In accordance with the reviews on the website, i bought a dress from their dresses.
Now, i had received the dress, which was really a enjoyable experience, all of my friends were shocked by the high quality and well-made designs
Thanks with sincere!
My best friend used this site for our bridesmaids dresses. The dresses came and were disgusting, cheap and tacky, despite costing her £70 per dress. She tried to swap them for a different style as they were so ill fitting and unlike the photographs. They would not accept. She then bought a further 4 dresses. When they came they were in a totally different colour. She no has 9 ugly dresses, 5 of which we need to wear, but they don't match. The most the company have offered is £40 compensation. She has spent £650. They are Chinese and speak in broken English, clearly not understanding our emails. My friend is left with no more money and it looks like we will have to buy our own dresses for the day, whilst she is almost £700 out of pocket. DO NOT SHOP HERE - THEY ARE CON ARTISTS!
Purchased a bridesmaid dress which comes up a size too small. Ordered another one 3 weeks prior to the wedding. Paid extra to get it delivered (£37 in total). Two weeks later the wrong dress turns up! Made this clear to the poorly speaking customer services and their solution. To send another dress which I'll get in 20 days. 14 days after the wedding! No offer of a refund! Very annoyed!
Overview
DressDo.co.uk has a rating of 2.2 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressDo.co.uk most frequently mention and returns policy. DressDo.co.uk ranks 482nd among Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members