• Dr Brandt Skincare

2019 CUSTOMER CHOICE AWARD

Dr Brandt Skincare

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Overview

Dr Brandt Skincare has a rating of 4.18 stars from 33 reviews, indicating that most customers are generally satisfied with their purchases. Dr Brandt Skincare ranks 52nd among Skin Care sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    3
  • Quality
    2
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What reviewers want you to know

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How would you rate Dr Brandt Skincare?
Top Positive Review

“Effective products”

Chatnee M.
2/1/22

I've purchased quite a few products from them but most revently I ordered a No More Needles for my under eye issues an the shipping was very fast only a few days but more importantly the quality of their products blows my mind as I suffer with under eye issues but this cream is magic in a bottle for my under eyes.

Top Critical Review

“Horrible customer service”

Sandy W.
12/18/21

I have been ordering "No More Baggage" directly from Dr. Brandt's website for several years, about every 4-5 months since I order 3 tubes at a time. I ordered 3 tubes again in November and received their package a couple of weeks later. When I opened the box I was shocked and disappointed to find three tubes of Pores No More that I did not order. I sent an email explaining my problem and got no reply. I waited a couple of days and tried again and the reply I received was that they would contact me "as soon as possible". I waited again but no one contacted me so I called the customer service line and reached a recording saying they would contact me ASAP but that I could also send them an email! So here it is December 17,2021 and I still haven't gotten a response. I should also point out that a couple of the tubes of the "No More Baggage" that I've received in the last year have been of poor consistency but still useable and occasionally I do feel a little burn sensation but not often and not severe enough to cause me concern. My complaint is the fact that they have NO CUSTOMER SERVICE AT ALL! Going forward I will no longer order directly from Dr. Brandt, the special savings they offer is the only reason I order from them anyway but it's not worth the hassle. I will continue to use "No More Baggage" because it works but will get it locally even though I'll have to pay full price. Dr. Brandt's discounts aren't worth the aggravation I've been through.

Reviews (33)

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Reviews that mention popular keywords

2 weeks (3)
Thumbnail of user chatneem
4 reviews
2 helpful votes
February 1st, 2022

I've purchased quite a few products from them but most revently I ordered a No More Needles for my under eye issues an the shipping was very fast only a few days but more importantly the quality of their products blows my mind as I suffer with under eye issues but this cream is magic in a bottle for my under eyes.

Products used:
Needles No More

Service
Value
Shipping
Returns
Quality
Thumbnail of user sandyw339
1 review
1 helpful vote
December 18th, 2021
Verified purchase

I have been ordering "No More Baggage" directly from Dr. Brandt's website for several years, about every 4-5 months since I order 3 tubes at a time. I ordered 3 tubes again in November and received their package a couple of weeks later. When I opened the box I was shocked and disappointed to find three tubes of Pores No More that I did not order.
I sent an email explaining my problem and got no reply. I waited a couple of days and tried again and the reply I received was that they would contact me "as soon as possible". I waited again but no one contacted me so I called the customer service line and reached a recording saying they would contact me ASAP but that I could also send them an email! So here it is December 17,2021 and I still haven't gotten a response. I should also point out that a couple of the tubes of the "No More Baggage" that I've received in the last year have been of poor consistency but still useable and occasionally I do feel a little burn sensation but not often and not severe enough to cause me concern. My complaint is the fact that they have NO CUSTOMER SERVICE AT ALL!
Going forward I will no longer order directly from Dr. Brandt, the special savings they offer is the only reason I order from them anyway but it's not worth the hassle. I will continue to use "No More Baggage" because it works but will get it locally even though I'll have to pay full price. Dr. Brandt's discounts aren't worth the aggravation I've been through.

Tip for consumers:
Don’t order from this website because if you have a problem with your order you won’t get any resolution.

Products used:
“No More Baggage”

Service
Value
Shipping
Returns
Thumbnail of user yanab7
5 reviews
7 helpful votes
May 4th, 2020

I love Dr. Brandt's product probably the most expensive skincare routine I have tried and it's absolutely effective at correcting some of my fine lines it is very gentle on the eyes in particular the most sensitive part of your facial skin. I discovered these skincare products thanks to boxycharm! I had originally received the dr. Brandt hydro biotic recovery sleeping mask and it was amazing and so I decided to give these eye creams a try being that I had a good an excellent experience with dr. Brandt products. I recommend these products to anyone that has sensitive skin like myself and uneven skin tone you will not regret it!

Thumbnail of user hileyp
44 reviews
190 helpful votes
March 14th, 2020

Visible changes could be noticed in no time indeed! My skin tends to be dry but with them, I can finally forget about it.

Thumbnail of user andrewb1468
2 reviews
0 helpful votes
April 13th, 2021

Reallllllly good product - i kid you not, helped my skin so much I cant thank them enough for how this has changed things for me

Thumbnail of user amyl47
5 reviews
19 helpful votes
September 19th, 2014

I've been using this acne products for a few months and it works to dry up pimples. Most of my acne had disappeared. Only downfall is that is leaves a white residue on your skin so you have to be careful when using it during the day and leaving the house. Also don't apply this more than recommended.

Thumbnail of user dorthiao
1 review
1 helpful vote
January 2nd, 2022

I started this product in Dec and I can actually see some results. Had been using another product for months and saw no results. I'm so happy to see some of my dark spots clearing up

Products used:
dark spots no more

Service
Value
Shipping
Quality
Thumbnail of user violetal10
2 reviews
1 helpful vote
February 24th, 2021

I tried some of their products for the first time cause I had such a problem as acne. And it was quite helpful. I can't say that I managed to get rid of it, but still teh result is good.

Service
Value
Shipping
Returns
Thumbnail of user jamess215
7 reviews
21 helpful votes
August 23rd, 2020

Wonderful products. Quite sad that we lost Dr Brandt to depression a few years back. Advice on using his products. A little goes a very long way.

Thumbnail of user jamesf1800
7 reviews
1 helpful vote
September 9th, 2020

My girlfriend always tells me to buy this and that from here. So i guess its a really genuine product.

Thumbnail of user kimberlyc265
2 reviews
4 helpful votes
July 16th, 2019

Crows feet and dark eyes NO MORE! There are visible changes in just 2 weeks. Yet to try other products but this one is a great start for me!

Thumbnail of user jackv18
Jack V.
3 reviews
14 helpful votes
March 8th, 2016

I initially received a sample of glow by dr. brandt and liked it enough to buy a full sized bottle on the dr. brandt website. It gives my skin a healthy glow without being overly greasy or oily. I use it in conjunction with the Overnight Resurfacing Serum and have had tremendous results in just a couple weeks. I had a small spot of hyperpigmentation on my face that is now completely gone. Highly recommended!!!

Thumbnail of user bobu6
Bob U.
7 reviews
12 helpful votes
July 5th, 2016

I'm sort of a guru when it comes to makeup and skin care. Dr. Brandt Needles No More works almost instantly and lasts for about six hours if you spray setting spray on after. This is the only thing I've found that works on the frown lines between my eyebrows. Visible improvement in 2 weeks.

Thumbnail of user georgex4
George X.
2 reviews
11 helpful votes
October 21st, 2015

Finally, a product line that does what it says it will. I don't have a lot of wrinkles, but do have pronounced nasal lines from my nose down to my mouth. The Laser FX Lift Serum is filling those out, and they are no longer as pronounced. My #11 lines between my eyebrows are also not as severe any more. Will buy again. Just need a tiny amount day and night. Smell is light and non-offensive.

Thumbnail of user kevinp98
Kevin P.
8 reviews
13 helpful votes
March 4th, 2016

Xtend Your Youth Eye Cream helped me with my dark circles and a bit of puffiness. Got rid of the rough patches underneath without irritating it. Great for upkeep and correcting a few things. Tightening felt good! Will definitely buy again from the website.

Thumbnail of user frankp92
Frank P.
4 reviews
11 helpful votes
March 20th, 2016

I have been looking for a firming serum that works instantly. I am 25, so no real sagging yet, but I have chronic insomnia and I always need products that make me look more awake and lifted, with brighter, less-puffy skin. Laser FX Lift Serum is a really great product for that. The instant results are noticeable. I have been using it for 3 weeks, and my face is definitely more contoured and defined, and I look, overall, more rested. I would recommend and will repurchase on the website.

Thumbnail of user kayv26
1 review
9 helpful votes
September 3rd, 2019

I received several Dr. Brandt products in my Fabfitfun boxes but unfortunately, both the microdermabrasion and the cleanser caused break outs of small white heads on my chin. I do have sensitive skin but it should be noted, the product does not work for everyone.

Thumbnail of user mariaz7
1 review
2 helpful votes
April 19th, 2014

I love Dr. Brandt's products! My friend told me about the pores no more product line and since my pores are my number one complaint I decided to try a few of them. I ordered the pnm primer and vacuum cleaner and saw my pores visibily reduce within 2 weeks! My skin looks silky and smooth. I am always going to include these 2 products into my skin care regimen - they really work!

Thumbnail of user jamesx3
James X.
5 reviews
9 helpful votes
July 23rd, 2016

I have never found an eye cream that literally lives up to its promises and takes care of every single need someone has like the Do Not Age with Dr. Brandt Triple Peptide Eye Cream! And the price tag - don't even be afraid of it because it is well worth it. This jar has lasted me almost 5 mos and is well worth every penny.

Thumbnail of user susanl30
7 reviews
23 helpful votes
April 17th, 2013

This brand of skin care products was actually designed by a dermatologist. I love their anti aging products. I feel like they have made a major difference. I feel like my skin looks much younger and rejuvenated. Besides anti aging products, they also sell acne solutions for the more youthful crowd.

Thumbnail of user williamm258
William M.
12 reviews
11 helpful votes
March 7th, 2016

Pores No More became my new holy grail product! It does blur the imperfection and gives you a smooth canvas for your make up.. Gonna get more soon to restock~ Love this stuff and their website! I regularly go to the site to see what's new by Dr. Brandt.

Thumbnail of user nicka57
Nick A.
2 reviews
11 helpful votes
September 10th, 2016

After 1 week..I had to look twice. ..was I imagining the difference? The dark circles under my eyes were less noticeable. After 1 month Dr. Brandt Dark Circles Away got rid of the circles under my eyes and the bags- they look much fuller and I might not need Restalyne for a few few more months. Best eye product I've ever used. I HIGHLY HIGHLY recommend this product.

Thumbnail of user mikel279
Mike L.
13 reviews
12 helpful votes
September 12th, 2016

I love the dr. brandt time reversing cream! I can see a change in my skin, some of my fine lines I cannot notice anymore and I have only been using it for a couple of weeks. I have normal to dry skin - tends to get dry in the winter. The smell is not bad and it gives results.

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About the business

Dr. Brandt Skincare provides the best anti aging line and skincare products for flawless and younger looking skin. Look and feel your absolute best HERE!

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