DoYouEvenReviews 151

PLEASE READ!

Was suckered in by rep and have regretted ever since! Folks please don't invest in this service!
I'm always getting a "Playback Error" on channels I'm watching which tells me they don't have the infrastructure in place to support the demand. I've contacted customer service several times and have "rebooted, reinstalled and cleared cache to no avail". Never had a problem with Google TV so will suck it up and go back to a reliable source.

Very disappointed in Doyouevenstream. Please READ and don't invest in them! They are not mature enough to handle the volume.

Their clothes are fairly well made, however the fit can be difficult to determine which is best. The issue that I find most dissatisfying is for returns. Unlike Gymshark, you must pay for shipping for all returns and the return location is in Australia. Shipping costs for my return were $76US, the value of the return is $112US. So the question becomes, is it worth the cost to send it back or do I just give it away due to the item not fitting? I certainly know I will NEVER order from them again.

I purchased a pair of seamless shorts and the label was already coming off when I first tried them on. I tried to get a replacement pair but they couldn't get me one. Now they are refunding me only part of the pants not even the full amount!. Worst experience ever, I know I won't be buying from here again. I was a first and last time buyer. I haven't had any issue with other brands like elite eleven I would much rather prefer to purchase now.

Firstly, I got my size wrong and emailed to see if I could change and thankfully I had a rapid reply and they corrected my order for me! 5 stars for that. Dispatched the next day too.
However, after paying £11 delivery I had an update from DHL to say I had more custom fees to pay before shipment could continue- £69! Which I cannot afford to pay. World wide shipping should not be an option if this is the case. Who on earth wants to pay £80 in total for delivery for 3 pairs of leggings. Very disappointed and now I feel stressed having to deal with sorting it out myself as DYE are not responsible for anything to do with customs. There should be more of an awareness raised about the amount customs can be, I was mind blown tbh!

I have paid £142 including shipping which is £11 as I live in the uk I haven't received my parcel yet but I've just had a email saying I need to pay Import Duty/Tax Payment to get my parcel to my house which was £62 I have just read that on the website which I wish I read before even purchasing. Far to expensive for leggings and shorts very over rated and ridiculous for Import Duty/Tax Payment especially if you've paid £11 shipping. Won't be buying again.

This was during my black friday sales and I realised on my very last order that I could've applied my student beans code. I wrote in via the live chat and Jess helped me with processing a 10% refund for ALL my orders as well as my friends' (with the apt student proof of course). I am so thankful for her help and she did it so quickly I absolutely had to leave a good feedback here for her.

I'll definitely be returning back to DYE if service is always this good! Thank you so much

To be honest, their fit is amazing! I actually like their stuff better than Lululemon! However, I purchased forest green shorts and an orange bra from them. My first time wearing them I noticed (after my workout) that the shorts bled into my sports bra! I even tried washing the bra and the green stain still didn't come out. I've been trying to work with their customer service and have had no luck! Moral of the story, you get what you pay for. Unfortunately, even though they fit amazingly, their stuff bleeds and that's not good quality. I don't think I'll be buying from them again. :(

I am a customer from Hong Kong and bought a pair of leggings from them as I thought they looked cute on the photo.
As a oversea customer, I has to pay shipping cost and finally received my legging with obvious mark on it.

Reported to the customer service team and asked for a full refund, as I don't think any customer would like to receive a brand new legging with mark on it.
And it seem to me they completely did not inspect the good completely.

Got a replied from them, said that they don't think my legging is faulty, as the legging still wearable, still hold it purpose and they cannot see there is any damage on the legging.
And offered me a 15% off refund on this legging only.

It was a disappointing experience and customer service does not seem to helpful.
As a customer I wish to receive a goods that without any faulty and mark, that is the basic requirement.
And if Doyoueven team think that marked item is still sellable and wearable, then I won't be shopping there again.

The moment I bought my stuff from DYE, they sent me an email saying it was shipped with a tracking number, and it would take up to 7-21 days excluding weekends. However, I didn't mind the wait but after waiting for a month, I've emailed them why my items do NOT have a tracking history and why it was still saying pre-shipment. So I got worried and emailed them. Then they had emailed me back saying they have "little control on how the courier will deliver your parcel." Like okay? If you have no control in delivery and making sure items get to your customers with a tracking history, why even bother to sell gym clothes? Everybody is gonna want to see their items being shipped and where it's at right? Anyway, during that month of waiting, I've asked for my refund but they tried to convince me to wait a little longer, gave me my usps tracking number, and told me to constantly check on my local usps but that doesn't have tracking history still. It's almost a month and a half and my local usps just says "pre-shipment" STILL. I don't know whether if there's a lag, maybe they're just bad at business, or this COVID thing going on around but come on DYE don't take my money away. I've bought stuff from out of the country as well and still got my items within 2 weeks during this time. As well as it goes for my experience, I've read that some people had the same troubles with DYE. I will not be buying from them again and I do not recommend, unless you guys wanna wait for more than a month to get your items.

I bought two pairs of leggings. I emailed customer service within days of receiving my order that they shipped me the wrong size (the bag was labeled with the correct size, but the leggings in the bag were the wrong size). I asked them how can I ship them back and not have to pay for shipping since it wasn't my fault. They took forever responding, so I missed the 14-day refund window. Then, when she finally responded she said they had shipped out a new order with the right size. I didn't ask for a new order. I asked how I could return the leggings I bought. So now I'm stuck with the wrong sizes leggings and a new set of the same two pair. Still waiting to figure out how to return these without being charged for shipping.

I got a mens hoodie in a large that came with an ape index of about a 6'4" wing span. That alone would've been fine, except after writing to figure out a return and exchange (the size needed wasn't in stock) our message was ignored by DYE for 2-3 weeks. Once they did respond they were entirely unhelpful as to our options. This was back in October 2019 and they have still failed to make good on any cooperation with this return.

Quality of clothes themselves, honestly not bad. Even after these last few months of negligence I would be happy to change my rating if they changed their ways.

Poor sizing guides, Abysmal quality service. If you know what you're looking for ahead of time, go for it. Just don't expect much help from them if things come in the wrong size.

I ordered a pair of their seamless leggings in the size M, which is my standard size for any pants, but when this came in it looked like it could fit a child. The pattern of the leggings is supposed to accentuate the glutes but it fit so poorly that the pattern just made my legs look weird. The other pair is slightly better but the fabric is so thin that even seamless panty lines show through and the inseam is very long creating an uncomfortable space between your crotch. Read the return policy very carefully because I made the mistake of purchasing without reading and came to find that they're completely unreasonable. No refunds and even if you're returning for store credit they can still deny you if they feel like it.

Their sizing guide on their site for their mens joggers is completely different than what you get in person. If you order a large pair of joggers and you actually train legs, they're actually a size small in reality. The base joggers have 0 stretch in them. If you ever dislike a product or want to exchange a product, you the customer will have to front all of the return shipping cost no matter what. On my $300 order, I had to spend $96 to return clothes THAT DON'T FIT LIKE THE SITE SAID THEY WOULD. I even sized up because I wanted a baggie fit because my waist is 32 inches and I ordered the large/34 inch waist. I am extremely dissatisfied with this company and will never recommend them ever. It's DoYouEven's fault as a company for my problem, and I'm gonna have to pay for their bad sizing guide that I followed. That's almost $100 I payed to get screwed over. If DoYouEven would just cover the return shipping, this would be no problem for me, because I could just return clothes that didn't fit without a problem.