Overview
doxo has a rating of 4.5 stars from 517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with doxo most frequently mention pay bills, easy way and due date. doxo ranks 1st among Bill Pay sites.
Works great just don't like fee. But will continue using it.
Good record keeping system, professional done for You a good reminder always on time never late, get you prepare to take care of your business so you want be late
I have had no problems paying my gas bill through Doxo. Success all the time.Even when my account numbers were changed I just went in on my page and changed the account number and it was easy to do
So far, my payments have been on time which helps me tremendously.
Hello Suzanne,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Great so far, reminders when to pay bills, always on time!
Hello Maria,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
I highly recommend this way of paying a bill; it is efficient and easy. They give you reminders that help guide you.
Hello Meghan,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Every time I try to log in to doxo it does not recognize my password. Every time I attempt a log in I have to go through the tedious process of asking for a temporary password, opening my email, waiting for a temp. Password to be sent, go back to the doxo log in site, enter the temp. Password, selecting a new password, and enter the new password two times. See what I mean about tedious? It is likely you found it tedious just reading about the process. Now consider having to do this rach and ever time you try to log in. On top of this they charge fees that would make pirate Captain Jack Sparrow blush. This is absolutely ridiculous! I recommend that anybody considering doxo not join and use any other service available. By the way, most banks and credit unions have their own bill paying apps so there is no need to pay a third party to do what your bank will do for free? If I had to choose between doxo and Pony Express I would choose the ponies. Doxo has a rating chart from 0 (maybe 1 not 0) to 10 with ten being excellent. (0 to 10). I suggest a new rating schedule exclusively for doxo. It would go from negative 10 to 10. (-10 to 10). My rating for them is below negative 10.
Hello Fred,
Thank you for your review. Regarding your password issue, our customer support team is available 24 hours/day, 7 days/week to answer any questions you may have: you can reach them directly by emailing support@doxo.com, or by calling (206) 319-0097 (and press "1" for customer assistance).
Since 2008, doxo has helped millions of users pay their bills - simply and securely. Similar to a bank bill pay, doxo allows you to direct payments to your biller - but with almost 50K billers in the doxo network, you're able to pay more billers than with any other network. While we think that's pretty great, we encourage you to do what makes the most sense for you.
It's easy to pay have no problems. I like everything done with not having a problem. Just straight to it without getting confused.
Hello Cathleen,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
It was a good experience for me to have with the people who are working on the site as well as the people that are working with me.
Hello Michael,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
I've been using doxo to pay my gas bill for several years now. It's easy to use, and I don't have to do anything, other than review my bill. Doxo automatically pays my bill before the due date.
I love it this is easy to pay bills, and they get to the company's with no issues at all. I recommend for everyone to try this you will no be disappointed
Thanks a lot for your review, Jody! We're so happy to hear that you've enjoyed our service. Have a great day!
--Adam
Doxo Support
It was so easy to set up automatic payments with Doxo. Just set up the account and Doxo does the rest! I recommend this program to everyone!
Hello Sharon,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
I had no problems paying my bills via Doxo... I stopped because it would not accept my my National Grid account...,, I got frustrated & deleted the app
Hello Brenda,
We appreciate the feedback, and we're sorry to hear that you're facing this issue with your National Grid account. Please reach out to our customer support at https://support.doxo.com. Our team is available to live chat, and they’ll be able to help you look into this and make it right.
Thanks,
Lisa
I just heard if this website, it was very easy to set up
My account abd pay a bill. But it says it will take more than a week for my payment to be sent though it was taken out if my card account.
Hello Heather,
I would recommend contacting our Customer Care team so that we can investigate this with you. You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon!
Best,
Lisa
I've been using doxo since the pandemic. The site is easy to access and navigate. I'm a senior citizen and I am unable to go out very often. So using doxo is very convenient for me!
Hello Magdalena,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Doxo has been super convenient for bill pay. I love that you can pay multiple utility providers from one site. The fee seems a litttle high, other than that i love it!
I like getting an email of when bill is due and a statment of what I paid. It's always fast and reliable. I wish paying all my bills online was this simple.
I have multiple accounts set on auto pay with doxo so I never have to worry about missing or late payments. Doxo is easy to use and convenient for keeping your payments on time and up to date.
Thank you very much for your review, Shawn! It's great to hear that automatic scheduling has worked so well for you. Please let us know if there's anything else we can do to make your bill pay experience a positive one!
--Adam
Doxo Support
I was so glad when I decided to use this site. It is so much easier than writing a check, time. Having to mail it and put a stamp on it. Hoping it gets to were it's going in time.
Hello Rosalie,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Best,
Lisa
Simple and convenience, and I would recommend it to everyone. It makes it easy to pay your bill on time, always notifying when it's time to pay so you won't be late, thanks.
C. Robinson
Thanks for your review, CG R.! We really appreciate your feedback. If there's any way we can improve to push those four stars into five, don't hesitate to let us know!
--Adam
Doxo Support
If this situation sounds familiar to you, then doxo is here to help.
Since doxo was launched in 2008, we’ve strived to give people an easy and convenient way to connect with companies and to pay multiple billers through a single location. doxo now has over ten million users, and as the first crowd-sourced bill pay solution, built around you, the consumer, it’s already changed the way people manage their bills.
In more than 10 years of service, doxo has added over 120,000 unique billers to our directory. Using our powerful online or mobile platforms, users can now truly take control of how they pay their bills – whether it’s by credit, debit card, Apple Pay, or by direct transfer from their checking accounts. With our focus on convenience to you, our services are available if you’re at your PC or on the go via our mobile app. Plus, with our reminder systems, you’ll never have to worry about missing a payment again. Ultimately, doxo means that users are no longer bound by a biller’s outdated systems.
doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for $5.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay: private pay™ account protection, overdraft protection, identity theft protection, late fee protection, and credit protection. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay protection. Additionally, members can cancel at any time as doxoPLUS does not require users to sign up for a long-term commitment.
For more information about what doxo can do for you, please visit www.doxo.com
- Visit Website
- Bellevue, WA
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Janelle,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa