Overview
doxo has a rating of 4.5 stars from 517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with doxo most frequently mention pay bills, easy way and due date. doxo ranks 1st among Bill Pay sites.
I love using doxo to pay my bills.its more convenient for me to keep track of what I pay and need to pay.
It went well no problems it costs yet they always let me know it got done
Hello Richard,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
The payment to Navia Benefits Solutions wasn't done. Doxo provided with a trace number but Navia doesn't get money via electronic transfers. I lost $5 but more dramatically I lost two weeks with Doxo.
Hello Mikhail,
I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right.
You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon!
Best,
Lisa
It was good no problem at all easy way too pay your bills
Hello Tammy,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Great, because hopefully we can do future business with you.
Hello Shawn,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
I made a payment threw doxo and the advertise that it is a free payment. They are liars it is not free. They have a fee if you make a payment. If you sign up for the monthly subscription for free payments you are paying a monthly feee. They canceled my payment and charged me 4% on the balance then would not allow me to make payments probably bc they lost the account because they are fraudulent. I called there customer service and it was a Mexican in a bathroom jerking it.
Hello Corey,
I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right.
You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon!
Best,
Lisa
Excellent service and no fee
You can't get any better than this. Keep up the good work. Email reminders are great for a busy body like myself who's forgotten everything but my name
Thanks a lot
Dear Marilyn,
Thank you so much for taking the time to review us! We're so happy to hear that you're enjoying doxo's bill-pay service and email reminders.
Best,
Lisa
I guess that it\s very convenient to have a service which lets you to pay all the bills you're needed just browsing one website. So, I have decided to try this service in order to assure myself that it's really worth trying working weith this service. Actually, everything was okay and I successfully started to use this service as it seemed to me pretty comfortable to pay all my bills. Anyway, i woudl definetely recommend this service to all those who are annoyed of pay bills on different websites and services. It's easy to connect al your bills and it's easy to navigate here.
Hello Ethan,
Thank you for the kind words, we really appreciate you taking time out of your day to share a review. All of us at doxo are happy you are enjoying our bill pay service!
Best,
Lisa
I've been very happy with my doxo experience. It seems much more secure to pay my bills online through this service and I can easily bring up and review copies of bill paid.
Using DOXO has been a simple step in my bill paying routine. I get timely emails and up to date information on all my bills, due dates and follow through.
Bbl
The site is extremely easy to use. I also really like that you can file once completed. Very handy to be able to go and look at past statements quickly.
I only use dodo to make my Life Insurance payments it's convenient no hiccups yet next month they're not going to get no more money from me lol auto pay is the easiest and no charges!
Hello Marchell,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Bill paid automatically... I stay pretty busy, so this is one less thing to worry about... Money comes out of my account... don't have to think about it!
I didn't kno this app existed until about 5 months ago and ever since I've used it to pay all my utilities and didn't have to leave work or get a ride anywhere. Really took a lot off me
Hi Dana,
Thank you so much for taking the time to write a review! We're so happy to hear that paying your bills through doxo has made your life easier. If there's anything we can do to make your experience a five-star one, we'd love to hear from you at marketing@doxo.com. Thanks again!
Best,
Lisa
They were suppose to pay my Ga Power Bill automatically. They had the Due date on my account as almost a month late on their site. Causing me to have my power Disconnected. When I tried talking to them about it they just kept sending me automatic messages to call my provider direct. Wouldnt even talk to me after THEY SCREWED UP.
Hello Dale,
I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right.
You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon!
Best,
Lisa
They worked with me when an unexpected water emergency happened at my home by arranging payments and reducing my bill when I presented the invoice from repairs.
Hello Mary Elaine,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Paid last month's bill 3 times because unclear if funds were transferred. Could not get help on how to get the excess transferred back to my bank. This part was a little confusing.
Hi Lew,
Thanks very much for your feedback. We're sorry about any confusion you faced when paying your bill, and we'd love to help you get this resolved. I'd encourage you to contact our Customer Care team at support@doxo.com. They're also available 24/7 via live chat at https://support.doxo.com, or on the phone at 206 319 0097.
We hope to hear from you soon!
Best,
Lisa
You pay doxo immediately electronically then it takes them weeks to electronically pay your bill and charge in excess. Many ways to set up immediate payments for way less or zero costs.
Hello Timothy,
Thanks for your feedback. We understand your concern and are actively working to speed up processing times. At this time, paying by your bank account (ACH) will be less expensive but will take longer to process. Paying by card will have an additional fee, but should reduce the time it takes to process your payment.
If you have any questions, please reach out to our Customer Care team at https://support.doxo.com.
Best,
Lisa
Doxo online bill pay makes it very easy and faster to pay multiple bills. Not bad pricing either, considering you would pay the same price for a money order at a bank.
I use doxo to pay my bills all in one place. It helps me stay organized and on track and makes the tedious act of paying bills much easier. I endorse wholeheartedly!
Hello Elizabeth,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
If this situation sounds familiar to you, then doxo is here to help.
Since doxo was launched in 2008, we’ve strived to give people an easy and convenient way to connect with companies and to pay multiple billers through a single location. doxo now has over ten million users, and as the first crowd-sourced bill pay solution, built around you, the consumer, it’s already changed the way people manage their bills.
In more than 10 years of service, doxo has added over 120,000 unique billers to our directory. Using our powerful online or mobile platforms, users can now truly take control of how they pay their bills – whether it’s by credit, debit card, Apple Pay, or by direct transfer from their checking accounts. With our focus on convenience to you, our services are available if you’re at your PC or on the go via our mobile app. Plus, with our reminder systems, you’ll never have to worry about missing a payment again. Ultimately, doxo means that users are no longer bound by a biller’s outdated systems.
doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for $5.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay: private pay™ account protection, overdraft protection, identity theft protection, late fee protection, and credit protection. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay protection. Additionally, members can cancel at any time as doxoPLUS does not require users to sign up for a long-term commitment.
For more information about what doxo can do for you, please visit www.doxo.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello tina,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa