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doxo

Overview

doxo has a rating of 4.5 stars from 517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with doxo most frequently mention pay bills, easy way and due date. doxo ranks 1st among Bill Pay sites.

service
47
value
43
shipping
2
returns
34
quality
41
How would you rate doxo?
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West Virginia
1 review
0 helpful votes
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Easy to use
November 22, 2018

I like the ease of use, email reminders of upcoming bills and it saves me a stamp! I would highly recommend doxo to all users.

Date of experience: November 21, 2018
New Jersey
1 review
0 helpful votes
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Billing
March 10, 2023

Once you have set your billing information, the payment process was very easy and quick. Received an email bill was due, click and pay. Perfect!

Date of experience: March 10, 2023
doxo M. doxo Rep
over a year old

Hello Lisa,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Arkansas
1 review
0 helpful votes
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Randy P
February 18, 2023

I love doxo used it for paying my mom's credit card bill it is th best have not had a problem with it at all

Date of experience: February 17, 2023
doxo M. doxo Rep
over a year old

Hello Randy,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Wisconsin
1 review
0 helpful votes
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It works fine
October 9, 2024

It does what I need it too. It keeps me up to date with my payments.

Date of experience: September 29, 2024
doxo M. doxo Rep
7 months ago

Hello Misty,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Texas
1 review
0 helpful votes
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Gaston sanitation
September 10, 2020

This is a very confident business and very prompt. I don't have to worry about the bill. I get reminder every month

Date of experience: September 10, 2020
doxo M. doxo Rep
over a year old

Hello Gilley,

Thank you for the kind words, we really appreciate you taking time out of your day to share a review. All of us at doxo are happy you are enjoying our bill pay service!

Best,
Lisa

California
1 review
0 helpful votes
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Doxo usage
June 30, 2024

Very convenient to have all bills in one play as due date reminder

Date of experience: June 20, 2024
doxo M. doxo Rep
10 months ago

Hello Jomarquita,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

New York
1 review
0 helpful votes
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What an amazing app!
October 7, 2021

This bill pay app is genuinely useful, unlike a lot of the other apps out there. I used it to pay my cable bill and will try my rent next.

Date of experience: September 23, 2021
doxo M. doxo Rep
over a year old

Hello Jay,

Thank you for the kind words, we really appreciate you taking time out of your day to share a review. All of us at doxo are happy you are enjoying our bill pay service!

Best,
Lisa

West Virginia
1 review
1 helpful vote
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I had never heard of doxo until I bought a house that used gas & doxo was the only option for online bill pay. What I really like is that doxo emails me anytime I have a new document, whether it be a monthly bill, notices of rate changes or anything else my gas company would normally mail to me. Then, they even send me reminders when I have a bill that is about to be due. That is one of the differences between my other utility companies that have their own website for bill pay vs. using doxo. Another difference & something that can be very beneficial is that you can use doxo for multiple utility companies. That way you can view all of your documents & pay all of your bills for multiple companies on one website. The only issue that I had is that the fee that doxo charges is a little on the high side. When I first saw the amount I was so upset because I had no other option. But then I saw that they offer free payments if you use your checking account. So that's what I chose to do & now doxo is actually cheaper than paying my other utility bills, which the companies charge a fee no matter what method of payment you use online. In fact, some won't even allow the use of my checking account. I haven't ever had any issues with late payment charges etc. like some people have said in their reviews. Sometimes the charge from doxo won't actually go through until after my due date, but I still haven't ever been assessed a late fee. You can also set up recurring payments so that doxo will automatically pay your bill(s) each month, based on the date & method of payment that you choose. The website for doxo itself is pretty simple to use. I don't think it would require much technical/computer knowledge for anyone that isn't used to online options. And I feel that it is a secure payment method. So while some people may not like using a "middle man" for their online bill pay etc., I think it can be very beneficial for those that would give it a chance. Try it & you will find yourself coming up with more pros than cons than you thought you would.

Date of experience: December 12, 2018
West Virginia
1 review
0 helpful votes
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Marys reveiw
October 4, 2018

Real safe and convenient way to pay bills and you can do it so quickly. Thanksgood t use online also or by phone. Never had any trouble out of them

Date of experience: October 4, 2018
Texas
1 review
0 helpful votes
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Convenient
August 25, 2024

I like it. I wasn't expecting the day delay for the payment to post, but it wasn't an issue. It was still convenient and efficient.

Date of experience: August 15, 2024
doxo M. doxo Rep
8 months ago

Hello Shana,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Utah
2 reviews
1 helpful vote
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Not worth it
March 6, 2019

I am dissapointed in this service. They take your money early and it takes them a whole month to make your payment.

Date of experience: March 6, 2019
Joe M. doxo Rep
over a year old

Hi Kami,

We're truly disappointed that you're disappointed. Reviews like yours are essential to ensuring the doxo experience is a positive one.

May I share some information that might help in the meantime?
Doxo customers can pay their bills using any payment method; checks, credit cards, debit cards, ePay and more.
Because of the varied payment methods, there are varying payment reminder and delivery times.
In particular, check payments can take longer, so reminders come earlier. Then to ensure customers are fully informed, we also supply a check delivery date when using this method.
Unfortunately, we cannot determine how quickly a provider processes a check.

We hope this helps.

Joe, doxo.com
https://support.doxo.com

West Virginia
1 review
1 helpful vote
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Great and reliable site!
December 5, 2018

I would definitely reccomend doxo, it's been great for our gas bill! I wish all my bills were through this site!

Date of experience: December 4, 2018
North Carolina
1 review
1 helpful vote
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Its good
December 12, 2018

Its good ive not had no problems with this system at all so far unlike alot of others. Anytime i forget i get a reminder and it helps alot.

Date of experience: December 12, 2018
New York
1 review
0 helpful votes
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I give this busy a (100) for there service. The best yet. Each month they pay bills for me on time even help me with reminder of schedule time

Date of experience: March 27, 2018
Florida
1 review
5 helpful votes
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So those who now have realized that the housing down turn was not just a lot of lousy homeowners not paying but the banks forcing their clients to foreclose by raising payments, refusing loan modifications, force placing insurance on homes that already were insured, losing customers payments that were made, not dropping interest rates- which they were paid billions buy our government to do. Why- because now we know the banks insured these homes at the the time the loans were taken out and did credit default options on these homes as well-so if they could get their lendee to some how miss a payment, question a payment and then foreclose while the issue was being "looked into"... they're by being paid 2 or 3 times the value of the home if the owner gets foreclosed on. They are laughing all the way to their bonuses! And millions of homeowners are left with nothing... all their equity stolen, out on the street with ruined credit... what did our "fast track" Judges do in the courts? Did they listen to the homeowners or just the banks... how long can a homeowner afford to pay a lawyer $175 an hour to defend against these big banks and their attorneys before they are broke and give up? THIS is the WORST SCAM to hit our country in decades and it is still going on. It will be interesting to see how it all plays out... who will take responsibility for the billions of dollars taken from homeowners... the banks, judges, attorneys... who has the balls to really put this under a microscope and do the right thing? Watch 99 Homes good movie on what happened in the SW Florida market as well as The Big Short and you will understand the scam. Should people have to commit suicide because everything they have is gone-stolen from greedy banks? I think not!

Date of experience: August 29, 2016
Virginia
1 review
0 helpful votes
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Wonderful
June 1, 2023

So easy and good to use it helps so much I would tell anyone about my experience I would like to all my bills done this way so easy to use I wish that I would knew about this a long time okay

Date of experience: June 1, 2023
doxo M. doxo Rep
over a year old

Hello Rosemary,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Virginia
1 review
0 helpful votes
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Easy
October 6, 2024

Easy to use as it was already sit up for other things.

Date of experience: September 26, 2024
doxo M. doxo Rep
7 months ago

Hello Terry,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Kansas
1 review
0 helpful votes
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A good experience
September 8, 2024

Well is easy to uses or call and they don't take long time to answer if you have any questions,

Date of experience: August 29, 2024
doxo M. doxo Rep
8 months ago

Hello Jose,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Florida
1 review
0 helpful votes
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Doxo sends timely reminders to me about my payment due date. The software is very easy to use and the directions are simple.

Date of experience: December 7, 2023
doxo M. doxo Rep
over a year old

Hello John,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

West Virginia
1 review
0 helpful votes
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So far, Great!
August 10, 2019

This is so convenient. I am able to pay all my bills through Doxo and never a fee and never late. Great service

Date of experience: August 9, 2019