Overview
doxo has a rating of 4.5 stars from 517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with doxo most frequently mention pay bills, easy way and due date. doxo ranks 1st among Bill Pay sites.
I find it confusing and it never gives the actual amount due with their charges. Why can't I pay directly to Spectrum anymore?
Hello Ann, thanks for your review and for your feedback. I'm very sorry to hear that you're feeling frustrated with doxo and I apologize for the confusion.
Currently, paying via ACH or through doxoPLUS, our subscription service, are our most affordable options to pay a bill through our platform. DoxoPLUS allows you to pay any number of bills using your bank, with no additional fee: https://www.doxo.com/offers/subscription-doxoplus/
If I may also try to help clear the air a bit, doxo provides an online bill pay service used by millions and is associated with many web searches for billers. This is probably the same situation you encountered! It’s also likely that many other people are paying your provider with doxo. You can think of doxo like an online payment partner to both billers and customers like you!
If you have any more questions, our Customer Care team is here to help. You can contact them using our 24/7 email, phone, and live chat support options at Support.doxo.com!
--Adam
Doxo Support
I love that my bill gets paid on time and I don't have to log in each month. There are too many passwords to have to remember.
Hello Jaime,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Been using Doxo for years. Love it! Make's it easy and simple to pay my bills. Sends me reminders, keeps me up to date, can't go wrong. ;)
Doxo is great and super easy to use! It's convienent, I love that it alerts me on when my bill is due, & it's always fast
While i was not happy with the taxes in CA, the payment of my back taxes was easy enough using this system.
Hello Ronald,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
It is very convenient for a small fee. The payments are made as promised and the payee receives my payments on time.
Hello gl,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
I have never had a problem with using this site. It is easy to navigate through. I would recommend it so anyone
Very easy to used. Also very helpful for first-time user, Quick and above all easy! Just follow the instruction as they appear.
Hello Edward,
Thank you for the kind words, we really appreciate you taking time out of your day to share a review. All of us at doxo are happy you are enjoying our bill pay service!
Best,
Lisa
Easy and fast... better than going to the gas company. I would recommend it to family and friends! And it's safe!
Hi Martha,
Thank you so much for your feedback! We are so happy to hear that you're finding it easy to pay your bills with doxo, and that you would consider recommending our service to friends and family!
Best,
Lisa
I really like the convenience of your business but the price to pay a bill is extremely high for just the convenience of not mailing a check
Thanks so much for your feedback, Marcus. We really appreciate it. I can assure you that doxo is working constantly to make our service more affordable, so hearing this helps out.
Currently, our most affordable options are to process payments via ACH or by signing up for our subscription service, doxoPLUS. Using doxoPLUS, payments from your bank account are free, with no limit on the number of bills you can pay. We do also provide bill pay reminders at no cost, if the processing fee is too high! Don't hesitate to reach out at Support.doxo.com if you need more assistance.
Thank you again, Marcus. Take care!
--Adam
Doxo Support
I like to pay bills with this service. It is easy to use and I have not had any problems. I would recommend using this service.
Doxo is good gas cost is horrible especially garage when not used much l pay other bills on doxo works great
Hello darrell,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Do NOT, I repeat, Do NOT use this service. I unknowingly paid a toll to them, they never sent my p, I would rate lower than one but it's not an option.
Hello Kathy,
I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right.
You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon!
Best,
Lisa
This service and providers sucks, why do I have to pay them and not paying directly to Txtag or others. Besides, they take forever.
Hello Ed,
Thanks for writing in! Through doxo, you can pay all your bills from a single, secure account–for free when you pay via a linked bank account. No more juggling logins for different bill-pay sites—just search our directory of over 100,000 billers from all across the US.
Doxo also offers other services on top of free bill-pay—we offer email bill-pay reminders as well, automatic payments, a mobile app, and more. We also have a subscription, doxoPLUS, through which you can pay all your bills and access five protections of bill-pay: credit protection, private-pay protection, overdraft protection, late-fee protection, and identity theft protection.
If you would like more information about doxo or doxoPLUS, our Customer Support team will be able to provide specifics for you and can be reached on live chat at https://support.doxo.com.
Best,
Lisa
Quick and easy way to pay. Hassle free for most businesses. I will use it again and again, although there are some charges on some bills.
I pay a couple of my bills this way. Fast and easy. Kind of wish/hopefully other bills will soon be able to be paid thru DOXO
We really appreciate your feedback, Chrissy! If you're looking for more billers that you can pay with doxo, you can sign into your account at doxo.com, and from your account page, you can scroll down the bar on the left-hand side and use the "Add another account" button! That way, you can add as many of your billers as you can find to pay through doxo!
If there's a biller that you can't find, you can always request that it gets added to our network here: https://www.doxo.com/provider_info/new
Take care and have a great day!
--Adam
Doxo Support
I make a payment with doxo, they never send my payment to the company, it's been six months and spending my time calling so i can have my money back
Hello Eyen,
I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right.
You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon!
Best,
Lisa
I THOUGHT I WAS ON THE EZPASS WEBSITE. I GAVE MY CARD INFO AND AFTER I HIT SUBMIT THEY SENT ME A MESSAGE THAT A CHECK WILL BE MAILED I 10 DAYS. IT HAS BEEN 30 AND THEY WILL NOT EVEN REPLY
Its an easy to use service, makes paying my bill straight forward. Also able to view my bills with no issues.
We're glad to hear that we've been able to make your bill pay experience a pleasant and smooth one, Douglas! If there's anything else we can do to improve, please let us know. We're aiming for the best in bill pay!
--Adam
Doxo Support
If this situation sounds familiar to you, then doxo is here to help.
Since doxo was launched in 2008, we’ve strived to give people an easy and convenient way to connect with companies and to pay multiple billers through a single location. doxo now has over ten million users, and as the first crowd-sourced bill pay solution, built around you, the consumer, it’s already changed the way people manage their bills.
In more than 10 years of service, doxo has added over 120,000 unique billers to our directory. Using our powerful online or mobile platforms, users can now truly take control of how they pay their bills – whether it’s by credit, debit card, Apple Pay, or by direct transfer from their checking accounts. With our focus on convenience to you, our services are available if you’re at your PC or on the go via our mobile app. Plus, with our reminder systems, you’ll never have to worry about missing a payment again. Ultimately, doxo means that users are no longer bound by a biller’s outdated systems.
doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for $5.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay: private pay™ account protection, overdraft protection, identity theft protection, late fee protection, and credit protection. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay protection. Additionally, members can cancel at any time as doxoPLUS does not require users to sign up for a long-term commitment.
For more information about what doxo can do for you, please visit www.doxo.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Caren,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa