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doxo

Overview

doxo has a rating of 4.5 stars from 517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with doxo most frequently mention pay bills, easy way and due date. doxo ranks 1st among Bill Pay sites.

service
47
value
43
shipping
2
returns
34
quality
41
How would you rate doxo?
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Texas
1 review
0 helpful votes
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Fast
February 1, 2020

Very easy to use and can be used for my other bills also. Good customer service. Quick clearing time at my bank so bill is never late.

Date of experience: January 31, 2020
doxo M. doxo Rep
over a year old

Hello Eileen,

Thank you for the kind words, we really appreciate you taking time out of your day to share a review. All of us at doxo are happy you are enjoying our bill pay service!

All the best,
Lisa

Illinois
1 review
0 helpful votes
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Excellent service
December 21, 2019

Top notch service, never had ANY issues or late payments. Fee is reasonable. Very convenient to not have to deal with creditor directly.

Date of experience: December 19, 2019
doxo M. doxo Rep
over a year old

Hello Robert,

Thanks very much for the encouraging star rating and kind words. We're so glad to hear that you've been happy paying your bills through doxo!

Best,
Lisa

Oregon
1 review
0 helpful votes
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Love doxo!
October 7, 2021

Doxo has made my payments to bills, easy to keep track off. The apps reminders are great and can be setup with ease.

Date of experience: September 23, 2021
doxo M. doxo Rep
over a year old

Hello Rajan,

Thank you for the kind words, we really appreciate you taking time out of your day to share a review. All of us at doxo are happy you are enjoying our bill pay service!

Best,
Lisa

New Jersey
1 review
1 helpful vote
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Easy to use
December 12, 2018

I like doxo it reminds me every month about paying my bill and it is easy to pay
I have had no problems with this sight
Keep up the good work

Date of experience: December 12, 2018
Illinois
0 reviews
0 helpful votes
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Online pay option
October 15, 2024

Smooth and easy. I appreciate having this very convenient option! Thank you!

Date of experience: October 5, 2024
doxo M. doxo Rep
7 months ago

Hello Judy,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Massachusetts
1 review
0 helpful votes
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Awesome.
October 15, 2019

Awesome. Great way to auto pay. Notice sent as a reminder with date money will be paid. Happy with this site

Date of experience: October 14, 2019
doxo M. doxo Rep
over a year old

Hi Pearlsy,

Thank you for the kind words, we really appreciate you taking time out of your day to share a review. All of us at doxo are happy you are enjoying automatic payments with our bill-pay service!

Best,
Lisa

Pennsylvania
1 review
0 helpful votes
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Perfect
November 28, 2018

Great site. I wish all my bills could be paid threw this site. Easy to navigate no lags. 2 thumbs up

Date of experience: November 27, 2018
Washington
1 review
0 helpful votes
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Add more stars
August 25, 2024

I liking looking on Doxo to see what all I need to pay fantastic instead of looking through all paper...

Date of experience: August 15, 2024
doxo M. doxo Rep
8 months ago

Hello Patricia,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

California
1 review
0 helpful votes
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Impressive.
June 30, 2024

Fast and efficient! Impressive.I will certainly recommend this company to my friends and family.

Date of experience: June 20, 2024
doxo M. doxo Rep
10 months ago

Hello Ramon,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Illinois
1 review
0 helpful votes
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Efficient
October 5, 2018

Makes it very simple, very easy, and two or three times faster to pay bills. Glad i have this option.

Date of experience: October 5, 2018
Virginia
1 review
0 helpful votes
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Paying insurance policy premiums, made easy.
August 24, 2024

Fast, convenient, and secure. Confident in paying online thru doxo. Plus, i really like the messages alerting me that payment due date is near.

Date of experience: August 14, 2024
doxo M. doxo Rep
8 months ago

Hello Bruce,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Washington
1 review
0 helpful votes
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MONTHLY PAYMENT
December 20, 2023

Auto-pay is the way to go. Without the hassle of writing a check or divulging my credit card information.

Date of experience: November 21, 2023
New York
1 review
0 helpful votes
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Good service
October 2, 2018

I use Doxo to pay all bill and i love I thing the 3.99 is a little high but its good for people that cant get outside

Date of experience: October 2, 2018
Pennsylvania
1 review
0 helpful votes
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I can consolidate bills all in one place and take care of bill paying quickly and efficiently. In today's busy world that is a must for me!

Date of experience: October 11, 2018
India
1 review
0 helpful votes
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This has been a game changer for me! Love using it. The reminders are super useful and have kept me on top of things. Super thumbs up!

Date of experience: September 28, 2021
doxo M. doxo Rep
over a year old

Hello Timothy,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

North Carolina
1 review
3 helpful votes
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Slow payment
July 11, 2021

Took 21 days for payment to be sent to my toll roads bill resulting in a late fee on top of the $3.99 fee I had to pay Doxo to begin with.

Date of experience: July 11, 2021
doxo M. doxo Rep
over a year old

Hello James,

Thanks for your feedback. We’re actively working to speed up processing times. At this time, paying by your bank account (ACH) will be less expensive but will take longer to process. Paying by card will have an additional fee, but should reduce the time it takes to process your payment.

If you have any questions, please reach out to our Customer Care team at https://support.doxo.com.

Best,
Lisa

Pennsylvania
1 review
0 helpful votes
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Scam
January 22, 2024

Claims to be a way to pay the water bill online in Concordia Parish, Louisiana. I called the office and they have no pay-online option.

Date of experience: January 15, 2024
doxo M. doxo Rep
over a year old

Hello Kevin,

I’m sorry to hear that you feel misled. I can assure you that is not our intention, and I’d like to try and clear the air with you.

Doxo provides an online bill pay service used by millions and is associated with many web searches for billers. This is probably the same situation you encountered! It’s also likely that many other people are paying your provider with doxo. You can think of doxo like an online payment partner to both billers and customers like you--one that allows you to pay ALL your bills online from the same, secure account.

If we can answer any questions or address any payment issues you may have, please reach out to our Customer Care team on live chat at https://support.doxo.com! Thank you!

Best,
Lisa

Georgia
1 review
1 helpful vote
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Great
December 5, 2018

Wonderful great fast easy to use trustworthy site don't have to worry bout standing in line paying bills

Date of experience: December 4, 2018
West Virginia
1 review
0 helpful votes
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Helpful aid
November 18, 2019

Very easy to use after I got the hang of it. I take care of 4 separate accounts. Helps me make sure everything gets paid

Date of experience: November 16, 2019
doxo M. doxo Rep
over a year old

Hi Vickie,

Thank you so much for your review! We at doxo are so happy to hear that our service has made it easier for you to manage different accounts. If there's anything else we can do, we'd love to hear from you at marketing@doxo.com. Thanks!

Best,
Lisa

Pennsylvania
1 review
0 helpful votes
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Easy to use.
November 23, 2018

I've been using the website for a little over 4 years. I find it very easy to use. I've never had any problems with it

Date of experience: November 22, 2018