Overview
doxo has a rating of 4.5 stars from 517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with doxo most frequently mention pay bills, easy way and due date. doxo ranks 1st among Bill Pay sites.
This is an easy site to use. I utilize it to pay my gas bill. Payment is made quickly and promptly. Once you submit your payment, you given a timeline of what is going to happen with your payment.
I used payment thru DOXO to make a payment to National Grid - prir to to, this transaction I've paid by check by snail mail. With in a few minutes, I redeived confirmatiom, which reflected an accurate report, on time in an effective method.
Simple to use, reuse and convienient for fast pay
No waiting in lines, no language barrier over the phone, just a simple text to pay and it's all done
Hello Sheryl,
Thanks so much for your feedback, and for using doxo. If you have any suggestions about ways we can improve our service, we'd love to hear from you at marketing@doxo.com.
Best,
Lisa
I was able to pay my bill quickly and also told me what day my bill would be paid on
Hello Kimberly,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
This is a 3rd party, collecting money, to collect your money... never again. Charging someone to pay a bill is a new low in greed. I'll never deal with a company again that is affiliated with Doxo.
Hi John,
We apologize for any confusion regarding doxo. I understand how this kind of situation can happen, and if I can, I'd love to take a moment with you to help clear the air!
Doxo is an online bill pay service that enables you to connect and make payments to multiple billers and service providers, all under one convenient login. With a doxo account you can pay your bills, manage your e-bill history, and even set free reminders for different providers. We invite you to explore doxo.com or contact support@doxo.com if you need any additional information!
Thank you for taking the time to reach out to us. I hope you have a pleasant week.
Best,
Lisa
It was easy to get help. I used the card and would use again.
Hello Sandra,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Easy!, application even reminds you of upcoming bills..
Hello Katrina,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Love paying with doxo. I have everything in one place and can pull it up at anytime when needed
Hello Regina,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Easy to use, no convenience fee. Unlike St. Croix Gas, charges almost 5.00 extra through Payment Services.
Hello Michael,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
No issues with it really, payments always go through dont oikw the extra credit card charge costs pretty stupid... forcing to join jobsitter when dont want to thats really stupid.
On October 8,2019, I went online to pay a Georgia speeding ticket. I typed in the website to pay the ticket online. I was redirected to DOXO. I authorized my visa to pay the ticket and fee.
Doxo never sent the payment to the Georgia DMV, consequently, the ticket was not paid, I
Missed the November 2019 court date and received a notice via mail that I may have my
License suspended due to the ticket not being paid. On December 12,2019 I called the
Georgia DMV and paid the ticket right away. I also called the DOXO customer service center and was told that my credit card would be credited. My credit card was not credited as of December 17,2019. After
Several email attempts, the customer service representative informed me they couldn't
Reimburse my visa and a check will be placed in the mail December 17. They stated their
Timeframe is 7-10 business days after the check was requested. It has been 11 business days
And no check. I had to call everyday until last Friday, when I finally received the check in the mail.
Stay away if you want your bills to be paid ontime. Very unprofessional!
Hi Barb,
I’m sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with doxo. It sounds like your issue was ultimately resolved, but if you have any further questions or concerns, I hope you’ll contact our Customer Support team at https://support.doxo.com. They’re available 24/7, via phone, email, or live chat support.
I’m also sorry to hear you feel misled about doxo’s website—I can assure you that is not our intention, and I’d like to try and clear the air with you! Doxo provides an online bill pay service used by millions and is associated with many web searches for billers. This is probably the same situation you encountered! You can think of doxo like an online payment partner to both billers and customers like you.
If I can answer any more questions, let me know or reach out to our Customer Care team. Thank you!
Best,
Lisa
It's really easy to pay your bills with Doxo!I will do it every time.
Hello Valerie,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
My bills are paid on time and I don't have to worry about it.
Hello Judy,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Don't have to think to much and don't have to go through a big hassle. You just have to press acouple buttons and itz done. No driving and wasting gas.
Hello Craig,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
So easy it saves a lot of time I'm glad I start using this app two years and would recommend it for people are always busy
Hello Porfirio,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
This is an extremely easy way to make automatic payments with no hassle. It goes on my charge so I don't have to worry about the bill not being paid.
Very pleasant way to pay your bills online fast convenient. Will defiantly use every time i pay my bill and their service is available.
First time took a little "get used to it", but once it set up, it's worry free.
Wish it doesn't charge (high) processing fee.
It's been handy and very useful I'm glad I found out about one stop to. Pay your bills in one place instead of calling
Hi Darlene,
Thanks so much for taking the time to provide your feedback! We're so happy you've found doxo useful for paying bills. If there's anything we can do to make your experience a five-star one, we'd love to hear from you at marketing@doxo.com. Thank you again!
Best,
Lisa
Everything went smoothly.Easier than using web site from provider. All payments made by doxo were on time and the reminders kept me on budget.
Hello Njb,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
If this situation sounds familiar to you, then doxo is here to help.
Since doxo was launched in 2008, we’ve strived to give people an easy and convenient way to connect with companies and to pay multiple billers through a single location. doxo now has over ten million users, and as the first crowd-sourced bill pay solution, built around you, the consumer, it’s already changed the way people manage their bills.
In more than 10 years of service, doxo has added over 120,000 unique billers to our directory. Using our powerful online or mobile platforms, users can now truly take control of how they pay their bills – whether it’s by credit, debit card, Apple Pay, or by direct transfer from their checking accounts. With our focus on convenience to you, our services are available if you’re at your PC or on the go via our mobile app. Plus, with our reminder systems, you’ll never have to worry about missing a payment again. Ultimately, doxo means that users are no longer bound by a biller’s outdated systems.
doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for $5.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay: private pay™ account protection, overdraft protection, identity theft protection, late fee protection, and credit protection. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay protection. Additionally, members can cancel at any time as doxoPLUS does not require users to sign up for a long-term commitment.
For more information about what doxo can do for you, please visit www.doxo.com
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Marion,
Thank you so much for this review and encouraging star rating! We're so glad to hear you've been happy with doxo. If there’s anything else we can do, please don’t hesitate to reach out at marketing@doxo.com.
Thanks again,
Lisa