• Doteasy

Doteasy

Overview

Doteasy has a rating of 2.53 stars from 304 reviews, indicating that most customers are generally dissatisfied with their purchases. Doteasy ranks 509th among Web Hosting sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
See all photos

What reviewers want you to know

Positive highlights

  • They offer many packages as well and great customer service of needed

Critical highlights

  • It entered all of the domain names I searched and there was no way to remove them.
How would you rate Doteasy?
Top Positive Review

“Dot Easy really makes it easy!”

Kelly O.
5/12/20

Dot Easy really makes it easy! I have used them for several different web sites over the past 20+ years. PLEASE keep up the great work. You are ALWAYS there for me to answer any questions and help me through the hard spots!!!

Top Critical Review

“Worse experience ever - BAD Web hosting security”

Smit S.
4/28/23

I signed up with Doteasy for their hosting services, Despite their claims of having top-notch security measures in place, my website was repeatedly hacked, and sensitive customer data was compromised. But after SIX Month My site Got hacked and their is not MOD Security in the cpanel OR Virus Scan was extremely disappointed with the level of security provided for my website. When I reached out to their support team for assistance, I found them to be unresponsive and unhelpful. They took days to respond to my emails, and when they finally did, their suggestions were inadequate and did not resolve the issue. They Suspend my Webhosting and for the activation Web hosting they charged equal price to hosting. Actually i have purchased web hosting for long term for 3 year :( But The hosting not last long 6 month So Becareful aware - Doteasy webhosting security is poor worse

Reviews (304)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (29) domain name (26)
Thumbnail of user kellyo46
Kelly O.
3 reviews
7 helpful votes
May 12th, 2020
Verified purchase

Dot Easy really makes it easy! I have used them for several different web sites over the past 20+ years. PLEASE keep up the great work. You are ALWAYS there for me to answer any questions and help me through the hard spots!!!

Thumbnail of user roserush24
1 review
1 helpful vote
April 28th, 2023

I signed up with Doteasy for their hosting services, Despite their claims of having top-notch security measures in place, my website was repeatedly hacked, and sensitive customer data was compromised.
But after SIX Month My site Got hacked and their is not MOD Security in the cpanel OR Virus Scan was extremely disappointed with the level of security provided for my website.
When I reached out to their support team for assistance, I found them to be unresponsive and unhelpful. They took days to respond to my emails, and when they finally did, their suggestions were inadequate and did not resolve the issue. They Suspend my Webhosting and for the activation Web hosting they charged equal price to hosting. Actually i have purchased web hosting for long term for 3 year :( But
The hosting not last long 6 month

So Becareful aware - Doteasy webhosting security is poor worse

Products used:
https://www.doteasy.com/web-hosting/

Service
Value
Quality
Thumbnail of user carolyna49
Carolyn A.
5 reviews
0 helpful votes
June 13th, 2019
Verified purchase

The GREATEST Host you will ever have on your team!

I love Doteasy, this high-tech web hosting company, has the BEST customer service department on planet earth. How do I know this? Because of personal experience, resulting in me-- remaining a happy and thoroughly satisfied customer, since 2008.

My experience has ONLY been OUTSTANDING! The staff members are smart, caring, and to top it off, they really do care about their clients.

And, yes, you will talk directly to a "real" person.

Thank you, so much Doteasy!

Thumbnail of user edd62
Ed D.
1 review
1 helpful vote
February 15th, 2019
Verified purchase

A processing time of 24 hours is disconcerting. I just searched for kayakhalifax.ca at cira.ca and it still shows that it is available for someone else to register. That's ridiculous. Every other domain registrar processes immediately. This is a great deterrence which I would suggest needs to be remedied for me to use or refer DotEasy.com to others in the future.

Thumbnail of user matto28
Matt O.
5 reviews
0 helpful votes
February 28th, 2020
Verified purchase

A lot more expensive than 10 years ago. But still a great service. Although phone support has been down today.

Thumbnail of user nathanm246
Nathan M.
1 review
7 helpful votes
March 28th, 2020
Verified purchase

Nothing but positive experiences in the half dozen or so transactions I've done with them. Surprised when a representative contacted me not because anything was wrong but as a follow up to another transaction. The only time I've been contacted by other registrars is when they noticed I had transferred several domains away from them.

Thumbnail of user nelsonm73
Nelson M.
1 review
7 helpful votes
February 20th, 2019
Verified purchase

Generally very good. I had some excellent assistance from Cissie which helped resolve some issues about my overall plans. I had previously had discussions using Case #************** which helped me sort out the best manner of organizing what I needed. Over a period of days I had help from Kelvin and Edwin. I appreciate their assistance and knowledge of the hosting plans and how the domains can be administered under the plans of interest

Thumbnail of user anonymousn809
anonymous N.
2 reviews
0 helpful votes
April 16th, 2020
Verified purchase

Easy signup and one of the most affordable hosts. I have several sites with DotEasy and their support is excellent.

Thumbnail of user joshm215
Josh M.
1 review
13 helpful votes
May 31st, 2018
Verified purchase

I've used DotEasy for more then 10 Years now. They are friendly, helpful, and easy to work with. They've evolved their products over the years, listening to the customers and it has only gotten better every year! I will ONLY work with DotEasy to evolve and grow my business in the future. We can't thank them enough for their support, lower costs and customer service that is one of the best teams I've worked with. Thank You!

Thumbnail of user anonymoush870
anonymous H.
2 reviews
0 helpful votes
May 15th, 2020
Verified purchase

I've been using Doteasy for nearly 20 years and I love their convenience and the fact that if you call them, they will answer.

Thumbnail of user noellw1
Noell W.
1 review
1 helpful vote
September 16th, 2019
Verified purchase

Not happy that people who pay for a domain and the 30 days later come back do not get the same savings on hosting as new registers do... we actually paid for the domain name and new sign ups get a FREE domain name plus a HUGE savings on hosting... not good customer service practice for those of us who have been with you. I did go ahead and get a new domain name to receive the hosting discount seeing this was to only be for email accounts anyway.

Thumbnail of user haydenj14
2 reviews
10 helpful votes
March 16th, 2018

I'm a freelance web designer and I host multiple websites with Doteasy. Their checkout process is very smooth. Domain prices (both new registration and renewal) are reasonable. I'm currently using their Unlimited plan, but definitely recommend their Starter plan those who are looking for hosting a small website - $3.75/mo and domain name included for first year. Definitely a good entry level price point to get started!

Thumbnail of user saraho54
1 review
8 helpful votes
April 22nd, 2018

New to websites and was looking for an easy-to-use site builder. Tried many others including Wix but most of them come with too many bells and whistles that I don't need. A friend recommend Doteasy. Their site builder is so powerful yet so easy to use - just the tools I need and nothing fancy or don't. Love how it's connected to my hosting account so I can manage domain, hosting and site builder all from the same dashboard.

Thumbnail of user cj245
C J.
1 review
1 helpful vote
May 13th, 2020
Verified purchase

I registered only ONE domain name: jamesmichaelcurley.org, but was AUTOMATICALLY given a second name in (***.net) in my shopping cart - with no delete option, thereby doubling my cost.

Thumbnail of user stuartt25
Stuart T.
1 review
0 helpful votes
June 15th, 2019
Verified purchase

This part of the process has gone pretty smoothly, but I'm still not 100% clear on how to get my domain name transferred ... Trust/hope it's as (dot)easy as everything else has been thus far! ;-)

Thumbnail of user ernestn17
ernest N.
1 review
0 helpful votes
August 7th, 2020
Verified purchase

Typically, great people, you are. I feel a sense of safety dealing with you guys, knowing you always got my back.
Thanks always

But I need to speed up my websites hosted, let me know how to do that ASAP
Ernest

Thumbnail of user anonymousg573
anonymous G.
3 reviews
0 helpful votes
September 6th, 2019
Verified purchase

I had trouble with another browser and had to call customer service. He helped me figure it out, thanks!

Thumbnail of user adriennen9
1 review
15 helpful votes
May 28th, 2018

I have a few website hosted with Doteasy and I've never had problems with them. Doteasy doesn't disappoint. I am starting a web shop and Doteasy is of course my first choice! It's great to be with a company that continues to deliver great support year after year. Would be great if they can have an email-only plan as their email is great and a lot more affordable than signing up a gmail or outlook account!

Thumbnail of user alibeh
Alibe H.
1 review
1 helpful vote
August 2nd, 2019
Verified purchase

Registered domain and bought plan. Easy!
Varifying, if the name I wanted to use for my domain was already being used, was straightforward. Once the purchase was completed, I received emails from the support team to guide and support me while helping me to maneuver the system without a problem.
The site looks very friendly and professional, offering a complete set of tools to manage your professional communications, appointments, etc.
I will recommend this company to all my friends!

Thumbnail of user nikoum
Nikou M.
1 review
1 helpful vote
February 19th, 2019
Verified purchase

So.. I'm told that what I've just completed is an application? But I was under the impression that I just paid to have my website made. What's going on exactly. Thanks.

Thumbnail of user rachelc159
2 reviews
8 helpful votes
March 11th, 2018

I was attracted by Doteasys $5 domain promo. So, I transferred my domains to Doteasy. But what impressed me more is their customer support. Email support replies were received within a day. Plus, they offer live chat support (not restricted to pre-sales questions). Domain renewal rates are $15 which is pretty much the industry standard. So far I enjoyed their services and would continue renewing with them.

Thumbnail of user jenniferm1174
Jennifer M.
1 review
1 helpful vote
July 25th, 2019
Verified purchase

Well...I was pretty sure the limit on the transfer page said 5 only for the $5 transfers. I was interrupted and had to come back later and discovered that I had to re-enter everything, so I put my 3 domains back and for some reason one didn't qualify for the $5 price and the coupon was removed. It didn't seem right to me: If the limit is 5, why only 2 for me? Unless my having to redo the whole order made a difference somehow?

Thumbnail of user cynthiad81
Cynthia D.
3 reviews
0 helpful votes
May 25th, 2017
Verified purchase

Doteasy's support staff provided excellent help and instructions on how to manage the transition. I had to make a few calls, in addition to tutorials and online instructions, to work out how to manage (I have no IT department); and Doteasy's support was courteous and helpful.

Thumbnail of user chrisd914
Chris D.
1 review
1 helpful vote
June 26th, 2020
Verified purchase

Given the number of years I've been a Doteasy customer, the number of domains I've registered and websites hosted, and the number of people to whom I've recommended them, I found the refusal to refund a single renewal made in error with a pat 'policy' excuse to be cheap and petty.

Thumbnail of user stevens591
Steven S.
1 review
0 helpful votes
April 14th, 2019
Verified purchase

Been with you guys for donkeys years - loyal customer here, and you don't get that by giving poor service. All good :)

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Get 100GB SSD storage, unlimited data transfer, and email accounts starting at just $4.95/month. Free domain included. Try it with our 30-day money back guarantee.

Company Representative

Thumbnail of user williamw195
William W.
Typically does not respond to reviews

How do I know I can trust these reviews about Doteasy?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Doteasy?