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The company has garnered a mixed reputation, with many customers praising the quality and fit of their dresses, particularly those ordered with custom sizing. Positive experiences often highlight the smooth ordering process, timely delivery, and supportive customer service. However, significant concerns arise regarding the handling of returns and customer support, with numerous complaints about delayed responses and difficulties in returning unsatisfactory items. Overall, while the product quality and selection are well-received, the company's customer service approach appears inconsistent, leading to frustration among some customers.
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I can't say enough about these dresses and the care and attention I received. The quality was amazing, as was the price. All of my questions were answered in a timely fashion. I couldn't be happier!
Love this dress. I'm pregnant and it still fits! So many ways to tie it and the color in the picture is identical to the actual print on the dress in person.
The dress is exactly how I imagined it on me she did a wonderful job! The company is great with the tracking there was no confusion and the estimated time for shipment was perfect and exactly how they predicted in the order I would recommend to anyone!
I purchased royal blue and the colour was amazing. The fit was perfect and very flattering. Would absolutely buy again and would recommend for anyone looking for beautiful dresses, shipped quickly! Was exactly what I was looking for.
Dress came so quickly and is perfect! Shop owner was very responsive and great with answering questions in a timely manor. Definitely recommend anything from this shop!
I'm 5'2 and it is not floor length. It falls above my ankles. Had to order a different rob for photo shoot to get the exact look of what I was looking for. That is my only complaint. However It is still very pretty and the rest of the fit is nice.
She was extremely fast, my dress was shipped very fast (paid for rush delivery) everybody complimented that dress (mine was red) I just wished the dress had more breast support on the top (I added a red ribbon for extra support) otherwise I was gonna have to keep pulling the dress through out the photoshoot.
My dress is very pretty. The fabric is great quality and super soft and comfortable. The sewing is great quality. Amazing Dress and Seamstress Talent is flawless. I can't wait to take pictures! Will be ordering for a third time!
I was so happy with this maternity gown. It was perfect for my shoot. I felt so beautiful in it and the pictures turned out great. Thanks for the great turn around, and the wonderful quality. Thank you!
It's super comfy, I love that it has a banded waist. I love that it is sheer because I can do so much with it. I love it, it's perfect for summer. Stunning dress! It was just what I was searching for. Fits perfectly! Thank you. Just like picture.
This was the perfect dress for my maternity photos! I needed it quick, contacted the shop, had it rushed and it was on my doorstep within 3 weeks! Fast turn around, and the stitching is great quality! I highly recommend this shop and this gown. Was pressed for time and seller shipped my item in time for photo shoot. Great customer service!
The rose color is so flattering and lovely. I am brown-skinned, and I felt so beautiful in this dress. It was so pretty, I sold it to my photographer. She used it at her very next maternity shoot, and the model/mother-to-be, who is fair-skinned, looked just as fabulous in this dress! I felt like a princess, and I cannot wait to hang one of the pictures in my daughter's room. I'm tempted to purchase another one for myself, it is just so flattering.
I loved the gown it is beautiful and a great fit. I received it just on time. As a matter of fact quicker then I expected. Fast shipping! Easy to order with no issues. She was great. Really helpfull. Can't wait to take my pregnancy pics in my dress
This is so beautiful! Awesome job. The colors I requested to be incorporated are amazing. Thank you so much for completing my order so quickly I did not expect to receive it so quickly. Definitely recommend!
I bought this dress for my maternity photo shoot and it worked out perfectly! It is easy to wear and is beautiful! Shipped in plenty of time. Great, quick, and friendly service! I can not wait to use this for my maternity shoot!
Absolutely beautiful! Love, love, love the gown. It has a double stitch which looks like it may have been sewn over twice, but other than that it is really quite lovely. Super soft and great quality dress and treatment genius has gone too fast and in perfect condition. The store owner was so helpful. She went out of her way to help.
Thanks!
This seller makes gorgeous items. My little girl looked precious in his little dress! Thank you for responding to emails/questions so promptly and for shipping this item quickly. Very happy with this seller and will return for future purchases! Thank you!
Just looked like the picture! This seller went out of her way to get this dress to me after I made a shipping error. This dress was exactly what I wanted! It was sent on time and made beautifully! I highly recommend purchasing from this shop! Such a great shop!
I just got this dress in the mail today and am overwhelmed by its cuteness! I think it is one of my favorite purchases of all time! Thanks so much for such an awesome prom! The dress was super cute, really well made and the service was fast!
The dress is beautiful, well made, a great price for what else is out there, and shipped incredibly fast! Only complaint is that it is a little big! And I even paid more to have it special ordered for size. I know it mentioned that it my run big, however I sent my measurements hoping I wouldn't have to deal with getting a tailor. Either way, I was still pleased and very excited to wear it for a wedding I'm in in December.
Answer: Dear Customer, Good day! Thanks for taking the time to write to us! Please try to find the order number you get from us or find it on the website in your account so we can help you check. If you still have other questions, please contact us at any time. Best regards, Customer service center
Answer: Dear Customer, Thanks for taking the time to write to us! Our company has warehouses located in the United States, United Kingdom, Australia, and China. Products will be sent from one of these warehouses according to the stock availability. If you still have other questions, please contact us at any time. Best regards, Dorriswedding customer service
Answer: I suggest you do NOT order from them at all as it is a SCAM!
Answer: Unfortunately, based on their policy, you will most likely not qualify for a return. They will find something that will disqualify you from even their partial 80% refund (and if you received free shipping initially, that amount will be deducted from your refund also). If you DO get through to them within your 14-day window, they will first suggest that you to try to sell the dress on Craigslist. If you were out of you 14 day return window, they will tell you 'tough luck.' If the dress actually makes it back to them within the return window, they will say that the dress smells like perfume, or they'll mention other signs of wear (even if you never actually tried it on). But it seems that most often the dress won't make it to the given address in the first place, and it will end up "abandoned" and you won't receive anything at all. If you are returning the dress because it was not as described, I highly recommend opening a PayPal case if you want to even think about getting any of your money back. But even then, it's still not guaranteed that you will. I haven't yet heard of anyone making a successful return to this company. I have a pending PayPal case currently, just paid $65 out of my pocket for return shipping, and am crossing every finger on my body tightly that the dress will show "delivered" on the USPS tracking.
Answer: China. Even though the site URLs say America. They are all made in a factory in China and sent from china - Terrible quality
Answer: The dresses come from China... I know, I know... but I asked God to bless my dress and it is so! Believe in the good that can be and it WILL be so!
Answer: Do NOT order from this website it is a scam! It doesn't matter if you try a deess on locally and live it. You will not get anything close to the dress you are expecting. The company will send you a cheap dress that looks nothing like what you ordered and then will tell you sorry but your stuck with it! This company is in CHina and is a scam! Read the "good" reviews it's obvious that they are fabricated. I tried to leave several bad reviews on there page and they deleted them! I'll I can say is DONT DO IT! You will regret it!
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