Doordash

I recently tried out the DoorDash app and I was really impressed. It was extremely easy to use and the ordering process was very straightforward. I was able to find the restaurant I wanted quickly and place my order in no time.

The delivery was fast and the food was still hot when it arrived. The app also had a great selection of restaurants to choose from. I was also able to save money with the coupon codes I found online.

Overall, I would highly recommend DoorDash to anyone looking for an easy and convenient way to order food. Just make sure to search online for coupon codes before placing your order to save some money.

Complete disaster App. I ordered food for a new delivery location...added it. When placing my order from Popeyes.the app never told me which Popeyes location was preparing my order...and it somehow defaulted the delivery address to my original address on file...wrong! Never confirmed any details prior to "confirming" my order. End result. I lose $20 for what? No food showed up and they allowed me to "cancel" my order and keep $20 of mine? Wtf? And im starving right now!
End result...App deleted. Never again. Scammers! I can tell by all the bad reviews on here this company and App are a disaster

I wish there was zero stars! Text saying driver was arriving while sitting on front porch. The. Text saying delivered? No food or cat ever came close to my door. Then tried to reach door dash and had 4 " dropped" chat windows until I finally reached someone. They tell me your food was deliver to your porch at 7:07pm. NO IT WAS NOT! Finally an hour later of dropped chats I get a refund but still no food. This was was first attempt at food delivery and probably my last

Didn't receive our $70 pizza order to then be credited only $28 doordash credit. We has to explain to our 5 and 7 year old why they had to eat a banana for dinner as their food wasn't coming and it was way too late to reorder anything. No apology or explanation given. They can keep their $28 credit as I would rather eat my left arm then order from them again. We order from doordash every Monday and this is the service or lack of service we get.

Honestly I am not sure how DoorDash is s in business after reading all these bad reviews. I order food for my family over 2 hours ago because the wife had to work by then. My order was accepted and they took my money. I get notified the order was picked up. I live 10 mins away from said restaurant so when 20 minutes passes I check and my order was canceled. We call the restaurant and they confirmed the order was picked up and that they'd remake it. I contacted DoorDash and they said the driver had an emergency and they'd issue a refund in 7-10 business days... we will never use this service again. I'll also be spreading the word on all media's available.

I ordered Pie from one place and ice cream from another. It was delivered to the wrong address. I could see them going the wrong way on the app and tried to contact them through the website but it was too late. It had already been delivered to the wrong place. So they said they would redeliver. They didn't tell me it was too late to get the pie until I saw on the app they didn't pick it up and inquired. Once again I could see on the app the driver leaving my area without coming here and contacted them again. They had again delivered it to the wrong place and though they promised me a refund and at least didn't charge me for the pie, they did charge me for the ice cream. I had to go through my credit card company to dispute the charge. Uber gives you a number you have to give to the driver to get your order, so they can't really deliver it to the wrong place. Also when you can the tell driver is lost you have a number to call them. Much better. I will never use door dash again.

A customer will pay $9.99 a month to save on fees with Door Dash. In the end customers are being ripped off. They mark up all items offered at each restaurant as much as 30%. You still pay fees and the tip structure is ridiculous. I just did a comparison for the same restaurant with grub hub vs. door dash. There was an $11.00 difference and I don't pay a monthly fee to keep charges down! And I had a coupon but the food wasn't expensive enough to use. I'll take the discount by just using Grub Hub vs. Door Dash. Soup at Grub Hub $10.00 which is what the restaurant charges. Door Dash was $13.00. I ordered a 3" sub at another place and paid $9.95 called the restaurant to see what price is in house, it was $6.95. Please search your options, there are many out there that don't price gauge!

Until recently I had no issues but this last order and their lack of willingness to fix the problem earned them this 1 star. I placed my order as normal, map popped up with the order info and showed the estimated time for arrival. Nothing was out of the ordinary. When I go to my door where they dropped the order for some reason there are two bags of exactly the same order. I go to check my account and they duplicated the order time and everything. When I submitted a complaint they said it's not their problem and since it was delivered it's my responsibility to pay for it. So they sent food I didn't order and refused to refund my money for the erroneous order. That is plain and simple theft and I will no tolerate it. Out of the dozens of orders I've placed only once tried to get a refund because half the order was missing. They treated me rudely in the chat and acted like I was somehow trying to steal from them. It's not my fault their system had an error.

My boss put a $20 credit on this App. When I tried to use it the total was less than $20 but Doordash still wanted my credit card... WHY? I could not order my lunch without putting my credit card info in so I cancelled my order. That is a scam. I know what kind of people they hire and I would never give out my credit card info or use Doordash myself.

I did not receive my food, and door dash refused to refund my money. They said I received too many credits recently. Is it my fault their drivers continually mess up my order. They forget things. They drop it at the wrong address. So tonight I spent 70.00, and I literally received NOTHING. Doordash will steal your money. DO not use them. Use UBER EATS or GRUB HUB

The drivers eat your food! & deliver it super late.Food is cold ate out of, & all doordash offer is 5bucks! I have children left hungry, as the driver ate out of the food n it's cold.I have pictures with fork still inside plate of food! Don't order with doordash! They also try n run your card without your permission! Doordash is full of scammers.They take your money & rudely play on the phone & horrible customer service..

This delivery person went to our apartment building that we manage to delivery. I was heading to the elevator and came across him with his delivery and said to me get the $#*! out of my way. I reported him to door dash but they didn't do anything. Such a rude and disrespectful petson

After numerous times trying to contact Doordash mgmt regarding their delivery person stealing mail re: taking responsibility for their delivery person breaking in and robbing our building (all on video), they refuse to acknowledge any communications. They would also not cooperate with the police re: the police report that was filed. The police said there have many similar Doordash incidents and Doordash never responds to the local authorities.

If you value your safety, do not use Doordash

I have had 2 different experiences getting food from door dash. I live in a small town with not a lot of delivery options. Both encounters possibly with the same person. Looked like there "dasher" was living out of their car. The said dasher was not the driver and the car was in very bad shape and was full of garbage and clothes. There was also a small child in the back seat. My first experience my food smelled like smoke and some was inedible. I have contacted door dash both times and did not receive a refund nor did they care about my complaints. Please do not use this company in hope they will shut their doors. If I could give negative stars I would recommend uber at least they vet their workers and require vehicle inspections. I'm so disappointed.

Hi Drrayj,

I'm sorry to hear that you failed the verification process. Unfortunately, we were unable to successfully verify your identity and your account will not be activated on the DoorDash platform. We appreciate your interest in joining DoorDash.

Best,
Michelle
DoorDash Support

This is not the way to treat someone. Two phone calls and this is the best you can do. You even sent me the card. But you can't verify my ID to dash!
Unacceptable
If I could give u a - # I would leave that rating!

Door Dash is only posting the good reviews. They will no longer post bad reviews saying "it goes against their guidelines". I will no longer leave reviews. I noticed this in February. I reviewed a restaurant to let them know I received human feces cooked onto my food. It looked like burned cheese or something but the smell… you could tell by the smell! It was revolting! I was trying to post this review to let others know how unsanitary this restaurant is. Door Dash said it went against their guidelines. I assumed maybe because of the human feces part. Anyway just last week I noticed I posted another review. It wasn't even a bad review. I gave the restaurant 4 stars and put, "My cup of ice cream had a hole in the bottom causing ice cream to leak out. Other than that it was good." They aimed that went against their standards. They are manipulating reviews and misleading people.

I ordered a case of wine and some soda for a wedding. My adult son was supposed to sign for the wine as you have to show an ID. He never heard the delivery person knock on the door. The soda was delivered but not the wine. I then reordered the same night. I realized I was charged twice for the wine. I called Doordash. I was told that someone would get back to me within 24 hours. No one did. I then called again a day later. Again, I was told that someone would get back to me with 24 hours. Again, no one did. I just went on a chat with Doordash. After being transferred to 6 different people who are taught to just apologize, I got no where. I was simply told that they could not refund my money for the first order I did not receive. Ne explanation why. Just "sorry." It was close to $100.00 that I am now out of. I will never use them again!