I had an issue with my online order, and it was resolved immediately. Very happy!
Needed a question answered and the customer service rep was so kind!
Got back to me quickly and helped me with what I needed help with!
It was a very good experience and the employees were very friendly and helpful.
Fast responses! Very impressed. Will order again very soon!
The best clothing for the best prices. Also, the most attentive and awesome customer service ever!
ATTENZIONE a chiunque piazzi una spedizione internazionale. La "FREE SHIPPING" che affermano di offrire non è una spedizione gratuita. Il sito provvede solo e unicamente alle spese di trasporto, lasciandovi da pagare tutti i dazi di importazione per conto vostro (in genere attorno al 20% della spesa fatta). Non sarete informati in nessun modo di questa cosa, nè al momento del piazzamento dell'ordine nè al momento del pagamento. Sarà il corriere a inviarvi direttamente la parcella per le spese di importazione e tutti i dazi conseguenti.
ATTENTION to anyone who places an international shipment. The "FREE SHIPPING" they claim to offer is not a free shipment. The site only takes care of transport costs, leaving you to pay all import duties on your behalf (usually around 20% of the expense made). You will not be informed in any way of this thing, neither at the time of placing the order nor at the time of payment. It will be the courier to send you directly the parcel for the import costs and all the resulting duties. Just a very sad case of false advertising.
Service was UNBELIEVABLE woww. I have never had a super attentive and nice service, Their email response is really fast and helpful. LOVEEE UU!
Great company friendly service and great customer support
I was helped so quickly I put the wrong address and it was updated so quickly!
Answered all my questions was really nice as well.
I needed an address change and they fixed it immediately.
Love it! Cant wait to get more from you, this was a great experience
They def have gone out of their way to help. I feel seen and satisfied.
Answer: Promoting RAPE CULTURE (tee shirt: "Dead Girls Can't Say No") is quite enough for ME to shun these monsters. Oh and ripping off artists. There's that too. How utterly selfish are you? Their stock is available elsewhere online. BOYCOTT!
Answer: Depends on the item, we typically recommend sizing up not down.
Answer: I don't completely know what you are asking, but if you wondering what size to get in an American size you would get a 10. The sizing scale is weird with all the countries, but there you go. If you have more questions or if I didn't completely get it, please write back. Kylie
Answer: I'm from the Uk and I thought mine was taking strangely long so I checked my email and it was in customs. Check out your email to make sure it isn't customs. As soon as you do whatever you need to release the order from customs, it will take 1-2 days to deliver to you:) If you're talking about the tracking order status that comes after placing an order then the tracking order status should appear on the website 3-4 days afterwards. The tracking order link doesn't work for me so just email one of the staff and they will be more than happy to link you to it.
Answer: I don't know if you've ordered from Dolls Kill but they have a huge inventory of unique merchandise and in-stock when everyone else is out and INCREDIBLE FRIENDLY customer service so honestly the reviews are honest on here. I'm sorry you might have had a bad experience but they went above and beyond with an exchange for me. Maybe you should reach out and see if you can resolve your situation with them? I'm in Dallas, TX and was blown away by how great they were to work with! :)
Answer: Hi Alana - orders placed before 2PM typically take 24-48 hrs to process so if you place the order RIGHT NOW with 2-3 day shipping, you'll receive it by Friday. If you need it sooner, we recommend next day shipping. Xoxo
Answer: Hi there! What's your order #?
Answer: Hi Karlee! Depends on what brand! Normally we recommend to size up if you're a half size or order what size you typically are when you're half size isn't available <3
Answer: Hi Veronica! Thanks for your question! Orders are processed M-F excluding Federal Holidays. If you place your order before 1pm PST, it will ship out that same day. The time in transit really depends on the shipping method you chose and on the destination. You can find detailed info about shipping transit times here: https://www.dollskill.com/shipping_service
Dolls Kill has a rating of 4.2 stars from 2,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.