The company's reputation is significantly marred by numerous customer complaints regarding delayed shipments, unresponsive customer service, and issues with product quality. Many customers report long waits for orders that either never arrive or do not match expectations, leading to feelings of frustration and distrust. Conversely, a minority of reviews highlight positive experiences with certain products and prompt refunds when requested. Overall, while there are instances of customer satisfaction, the overwhelming sentiment leans towards dissatisfaction, indicating a pressing need for improved communication and a more reliable fulfillment process to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
I bought the Glow in the dark LED collar. I bought the fluorescent green one. The collar is amazing. I have a little black Boston terrier/ French bulldog mix. I take her out at night on a very dark unlit road. The collar has not only made her safe but her human as well. The collar is very well made, it has three settings. Absolutely love this product and would recommend buying this collar to everyone who wants their fur baby to be safe.
I ordered glow in the dark safety collars from Dog Pawty for our boxer and our black Shepherd and I am so happy I did. I found the website simple to navigate, and had a very easy time placing the order. I was thrilled when these collars arrived. The quality is even better than I expected, and they work beautifully.
Cars tend to speed in my neighborhood and I was always worried while walking my black shepherd at night. The collars make my dogs very visible to on coming drivers, and I notice they seem to slow down now while passing us. The light on the collar also make playing outside at night less worrisome because I can spot their glow lights anywhere.
I have recommended glow collars from Dog Pawty to my neighbors and now it's a real joy to watch our dogs play together in the dark with their light up collars.
Thank you Dog Pawty for helping to keep our dogs safe and being such an awesome company
I recently received my Crystal paw necklace and I love it! I have ordered a couple of things from them before without any problems! I've seen a few more things that I will be ordering soon! Thanks again!
Ordered the product was very happy when I received it exactly as it was portrayed it came very quickly and my brother's daughter just loved it. I brought a big smile to her face after just losing her four-legged little brother
I ordered two necklaces and a bracelet. We are very happy with the purchases and I will be ordering from them again. The shipping was quick and the checkout process was quick as well.
My 15 years old black deaf pug can walk without a leash again at night, as the lighted collar gives us the safe feeling we can retrieve him easily!
I can see my black dog anywhere in the backyard no matter how dark it is outside. Its great for walking her at night too. Thank you for an excellent product!
I ordered a silver dog paw/heart ring, I received it in a short amount of time, and today thats amazing, when I received it, the picture did it no justice, it was amazing, I wear it often and the colour stays!
I have purchased a couple of items from Dogpawty and have been quite pleased with them. The check out process was simple and I received my items quickly. Will definitely order again from this company.
I would order from here again. Got my order fast. Great value, very much worth it. What else can I say, just fill in words to try to make it 100 words. Too long, for sure.
I ordered a Glow Collar and was received on time. It has helped to walk my dog early in the morning without using a flashlight. Thank you so much for your service.
I would like to report that I have never had any problems with Dog Pawty. Communication is excellent, always willing to assist if there is a problem, quick shipment & great quality of products.
Thank you Dog Pawty for bettering my fur babys quality of life.
Sincerely
Jane
I live in a wooded area and I was afraid to let my french bulldog out at night time because it was hard to see him and I didnt want him to run off. I ordered the light up collar in bright green from Dog Pawty and it has made an incredible difference. I no longer fear letting him outside because I can see him from over 300 feet away and always know where he is. The collar has 3 features, fast blink, slow blink and solid, an easy clasp for quick on and off. I highly recommend this collar and Dog Pawty.
The jewelry came in the mail quickly and is great quality. I'm definitely buying more soon. You'll love yours.
I absolutely loved the tags I received! I ordered from my local dog store and had my confirmation within a day. Shipping was fast and the end result was exactly what I expected from the pictures I was shown. Quality metal, enamel, and professional engraving. Easy to read and just the right size! Will be ordering again when I get more dogs in the future - wont be going anywhere else for dog tags from now on!
- Mikayla
Loved my bracelet so much I bought more for family, friends and clients that had lost pets. The quality was better than expected.
I absolutely love my light up dog collars for my dogs! I have two small black poodles, theyre both about 15 pounds. The small collars fit them perfect. We use the collars at night because its hard to see black dogs at night! These have been such an awesome purchase and I couldnt be happier. I love that I can set the collars to light up solid or to flicker. I purchased the green one and the red one. We always get asked where we got these because people who come over love them and want them for their dogs as well.
A little over a year ago we were snowbirds in Florida when our beloved 4yr old female German shepherd Dakota was killed by a hit and run driver. We were devastated, a few weeks later I seen the free heart shaped necklace that you were giving away to owners that lost their babies. I ordered one and have worn it every single day since then. It makes me feel as if my girl is close to my heart. Thank you so much!
I got two of these collars for my pups, I loved how they looked in their new glowing necklaces, I got four more for family. I love how they are bright and you can see my pups when its darker out. Yes it took the 40 days to receive them, but I was in no rush to get them so the shipping days didnt bother me.
I ordered two collars in my first order. One was pink and the other was black with a white light. The pink one is very bright but the one light on the black one is a little dim. So I ordered another one in blue and it's great! It took about 3 weeks for delivery for each order but I'm a satisfied customer! We walk our dogs 3 miles every night and these collars really make our dogs visible to other people and cars!
Just wish we could replace the batteries...
Answer: Agreed these guys are a scam!
Answer: That is what happened to me too. Ordered on 1st June and now 13th August... Never received the order.
Answer: Teamdogpawty.com Is the email address for Dogpawty