Doctor On Demand

This platform and app is a sham. For two months, I have tried to see my doctor to no avail. Every time it shows he is looking at my records and reviewing my charts - well into six minutes of my scheduled appointment. And then, you guessed it, it crashes and states, "we could not make a connection."

I will not be using this app and will be informing Tricare and the VA about wasting two months of my life trying to get care.

I am having a trouble of communicating one of their support agents, Jennifer. She sent me an official letter that stated about the coupon usage, and multiple accounts. However, I have never used any coupons on their site and the accounts created when they had a technical issue have already been deactivated. For some reason, she is attacking or lynching minority patients that invest in United States. Doctor on Demand is not supposed to hire a person like her, if they receive the government funds. I believe that Doctor on Demand is not an appropriate platform to join "Defund America" movement.

Avoid using this company for your medical needs. They don't listen to you, they don't want to order medications that are needed for your medical improvement. Don't waste your time and money and use another virtual medical service. I used to use Rally with UHC insurance, but unfortunately they discontinue that company for this Dr.OnDemand lousy medical service. By the way, good luck if you want to contact your doctor or nurse practitioner once you log off, no one gets back to you if you have any questions or issues, they just simply don't care. And, forget about sending them messages, they do not respond.

Worst Company Ever
If you are in a depression they will make your life even more difficult.
They are holding paperwork I need completed for my employer and says it can take 30 days which even after filling out the questionnaire properly they do not explain it can take that long and twice took my money anyway. I am not getting paid and came to them thinking they can help me since my crying spells were too much for me to go out but THAT WAS A NEGATIVE. BUYER BEWARE YOU HAVE BEEN WARNED. I called and requested a refund but mysteriously the Doctor asked for my paperwork but they still did not send it to her. They have no sense of urgency seeing my employer gave me 30 days to return paperwork but if course we have a few days now after all this hassle and not explaining processes before taking someone's money who's not working or getting paid.