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Distinctive Gem

Overview

Distinctive Gem has a rating of 5 stars from 155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Distinctive Gem most frequently mention customer service, engagement ring and final product. Distinctive Gem ranks 6th among Diamond sites.

service
15
value
11
shipping
11
returns
2
quality
11

Instant Feedback

46 reviews
+14
How would you rate Distinctive Gem?
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West Virginia
1 review
0 helpful votes
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Distinctive Gem Review
March 21, 2020

Jonathan is an excellent individual to work with. We had no issues getting to our end goal. We are very pleased with the process and assistance we were given. Looking forward to the seeing the final product.

Date of experience: March 21, 2020
1 review
0 helpful votes
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Wonderful!
October 31, 2023

Jonathan was a tremendous help in choosing a beautiful diamond and having it set in a gorgeous ring. He was responsive and quick in helping with the logistics. I received excellent customer service from Distinctive Gem and we are very happy with the ring!

Date of experience: October 31, 2023
California
1 review
1 helpful vote
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You'll never regret working with Jonathan and Vicki
April 24, 2024
Updated review

I have worked with Jonathan before, so I knew what to expect of his products, exacting standards, and level of service. Somehow he exceeded even that very high bar. His responses were impossibly timely, informative, thoughtful, empathetic, candid and transparent. His wife Vicki makes this a dynamic duo, and her communication is also professional and timely. If you don't know anything about him, Google any combination of "Rhino" and/or "August Vintage" and revel in the plethora of videos on YouTube and Instagram and PriceScope and Reddit testimonials (in addition to his own created content, he makes occasional appearances on forums in a way that is both informative and humble.) If you watch his videos, you will never read his words without hearing his..."distinctive" way of speaking ever again. It's very conversational and easy-going, but not in any way lacking technical and important details. Great stuff. Although I did not buy one of his custom cuts, I got an unbelievable deal on one of his personally hunted/vetted "Steal of the Day" Lab grown round modern brilliants, and if he feels that he can put his name on something he found, then that is more than good enough for me. I had an existing Vatche U-113 setting in platinum that once housed a mined stone of basically the same size that I had sold years ago, into which the new lab stone was mounted for a small and reasonable setting fee. I love my new ring. Can't wait to come back someday for an August Vintage Old European Cut Lab someday when I celebrate another milestone, and can't wait to see where this disrupted and exciting custom cut lab diamond market looks like then.

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+1
Date of experience: April 13, 2024

I have worked with Jonathan before, so I knew what to expect of his products, exacting standards, and level of service. Somehow he exceeded even that very high bar. His responses were impossibly timely, informative, thoughtful, empathetic, candid and transparent. His wife Vicki makes this a dynamic duo, and her communication is also professional and timely. If you don't know anything about him, Google any combination of "Rhino" and/or "August Vintage" and revel in the plethora of videos on YouTube and Instagram and PriceScope and Reddit testimonials (in addition to his own created content, he makes occasional appearances on forums in a way that is both informative and humble.) If you watch his videos, you will never read his words without hearing his..."distinctive" way of speaking ever again. It's very conversational and easy-going, but not in any way lacking technical and important details. Great stuff. Although I did not buy one of his custom cuts, I got an unbelievable deal on one of his personally hunted/vetted "Steal of the Day" round modern brilliants, and if he feels that he can put his name on something he found, then that is more than good enough for me. I love my new ring. Can't wait to come back someday for an August Vintage Old European Cut Lab someday when I celebrate another milestone, and can't wait to see where this disrupted and exciting custom cut lab diamond market looks like then.

Date of experience: April 11, 2024
Massachusetts
1 review
2 helpful votes
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Top notch service!
February 21, 2020

My boyfriend and I worked with Jonathan to find the perfect lab-grown diamond. I had a specific designer I wanted to work with for the setting and Jonathan was eager to facilitate the work with him. Jonathan was super responsive to emails during the process and when the original diamond we picked wasn't available from the lab, he was able to find us an exact comp (slightly bigger even!) for the same price.

My boyfriend (now fiance!) received the ring yesterday and rushed over to propose as he could not wait after seeing the ring in person. The ring is gorgeous! I never thought I would have such a beautiful ring in a million years!

Thank you Jonathan and the AV team for taking an intimidating process and making it fun, comfortable and exciting for us!

Date of experience: February 21, 2020
California
1 review
0 helpful votes
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Amazing!
February 22, 2024

Jonathan was very helpful with the whole process. I had many questions and he did not hesitate to answer them and he was very prompt to respond. Everything that was described by him and on his website was accurate. The diamond and the ring setting I bought are amazing! My gf (future fiancé) loves it! Highly recommend Jonathan and his team.

Date of experience: February 22, 2024
California
1 review
1 helpful vote
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All of the positive things and glowing reviews you've ever heard or read about Jonathan are true. He is an amazing person and is so great at what he does. He's so helpful and honest and patient. I was convinced that I was driving him crazy with all of my questions, but he never once made me feel like I was bothering him. In fact, he went so far above and beyond my expectations when he did a ton of work to help me find a beautiful diamond WHILE HE WAS ON VACATION. During our emails back and forth (there were MANY!), I honestly felt like I was talking with a friend. I wish I had a new diamond project to work on, because I miss our chats! Thank you for everything, Jonathan! You are truly extraordinary and I'll be a customer for life!

Date of experience: November 9, 2019
Missouri
1 review
0 helpful votes
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I ordered a 6 mm moisy cushion for a custom ring I'm building. Received it a few days later--packaged very well.

I also have a 1/2 ct. Solasfera princess and my new moisy is just as bright and sparkly. Excellent job with the cut.

Thanks for a great experience. Will recommend!

Date of experience: March 22, 2020
Pennsylvania
1 review
0 helpful votes
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Distinctive Gem earrings
December 6, 2021

Working with Jonathan was great - I found a diamond on the site and he was able to find a match and help with custom settings for my studs all within 48 hours. This was my second time working with Jonathan - this time just as good as the first.

Date of experience: December 6, 2021
Georgia
1 review
0 helpful votes
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Great customer service!
August 16, 2022

Jonathan and his team has been great to work with. They know their products and how to get your jewelry needs met. I've worked with Distinctive Gem twice, and both times they have been amazing to work with.

Date of experience: August 16, 2022
GB
1 review
0 helpful votes
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AVR OEC Moissanite 3ct eq.
December 22, 2019

My first ever OEC or moissanite, and it catches light in any lighting conditions! Under my office desk, even in the dark outside my front door. All those flashes of light when I'm typing are so distracting haha! The flowery pattern complements the CvB Dahlia setting perfectly.
It was a breeze to order from Jonathan - thank you :)

Date of experience: December 22, 2019
Colorado
1 review
0 helpful votes
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Above and beyond!
June 24, 2020

Storytime: I initially purchased two of the Takara lab grown diamonds(due to their AGS ideal optics) online to have made in to earrings, unfortunately the diamonds I purchased had already been sold. Johnathan was quick to reach out to me to let me know of the error, and offered to find me a matched pair with slightly better specs (and ideal optics) for the same price due to the inconvenience. It has been an amazing customer service experience, and I'm very excited for the finished product.

Date of experience: June 24, 2020
Australia
1 review
1 helpful vote
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I was buying a diamond from US - I'm a private purchaser in Australia, and after reading a lot about the quality of this company's products and services, I decided to give them a go. The hic cup was with my delivery address, which caused problems to FedEx and Australian Border Force as I wanted it delivered to a jeweller of my choice to be set (instead of to my home address). When I notified Distinctive Gem of the "road-block" I had reached, they went out of their way to ensure that the overseas purchase experience went smoothly, even having regard to the difference in time zones etc. I highly recommend this vendor thankyou for helping me.

Date of experience: December 11, 2020
Finland
1 review
2 helpful votes
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Excellent!
April 17, 2018

Excuisite stones, quite unique! And Jonathan has such a warm and precise service and such an expertise. Would travel across the globe for these gems. Truly once in a lifetime ecperience. Highly recommended!

Date of experience: April 17, 2018
Texas
1 review
3 helpful votes
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Great experience very helpful staff.
October 24, 2024

Great experience with very helpful staff. Great website and good selection.

Date of experience: October 14, 2024
Texas
1 review
0 helpful votes
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Elyque Oval - Perfection
August 17, 2021

I worked with Jonathan for an anniversary ring upgrade & both myself and my husband are blown away with the ring. I wanted an oval, but was concerned about a bowtie, after some research I reached out to Jonathan to inquire about the Elyque. If you want a perfect cut oval, the Elyque is the way to go. It is perfection.

Overall, Jonathan is extremely knowledgeable, has unlimited patience, excellent communication, & is great to work with. He answered all questions I had & wasn't pushy. He asked about overall budget early in the process and was conscious of it throughout. I ended up getting both the diamond & setting from Jon & the total ring came out to be ~$100 over budget, however, it is worth every single penny. I truly feel like I got the best ring my budget allowed.

Date of experience: August 17, 2021
Florida
1 review
0 helpful votes
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I went and purchased a 18K gold pendant for my son from here as I was recommended to it and it was priced right, arrived super fast and is beautiful. I'm a time where religion is not believed by some, I bought a religious pendant for my son in the ARMY for his birthday. It is beautiful and worth every penny and more. Don't waste your time on Amazon or other websites that are big and sell bulk. I will always buy my jewelry from here from now on. My ex wife had a friend who owned a jewelry store and o bought her ring there way back in 1998. I believe he ripped me off, and we were not very pleased. I know the owners are a well respected, charity giving couple as well through the recommendation. You want the best at a VERY FAIR price? This is where you should buy your jewelry. THANK YOU DISTINCTIVE GEM!

Date of experience: April 8, 2021
Texas
1 review
0 helpful votes
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I'm writing this review while looking at my brand new, absolutely stunning 4ct emerald cut -- which I purchased sight unseen (!) on Jonathan's recommendation.

I could not be happier with this purchase and Jon's thorough analysis and assessment on clarity, color, and cut were right on the money and invaluable in making the decision to purchase this stone. Shopping for fancy shapes is especially difficult, and before starting this process I knew that I only wanted a stone that was up to Jon's very high standards. He has a wealth of experience and knowledge when it comes to evaluating diamonds, and I HIGHLY recommend that all future purchasers take advantage of his expertise. Seriously, you would be crazy not to!

So just in case it wasn't clear, in summary I cannot recommend Jon enough and THANK YOU for my gorgeous, one of a kind forever diamond!

Date of experience: December 28, 2018
Germany
1 review
0 helpful votes
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Beautiful stones
November 26, 2018

I think like the vinage cushions most of all, especially the idea of creating vintage looking diamonds with the highest tecnical standard possible. What I like especially is the colour range, which include the warmer diamond colors as well. The result is, that it is possible for many people to buy a beautifully cut diamond in a remarkable size in a warmer tone. They are sparkling just as beautiful as the stones from the colourless range. So thank you for your invention of the August Vintage Cushion cut diamond.

Date of experience: November 26, 2018
Wisconsin
1 review
0 helpful votes
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Beautiful Stone - Long Wait
December 8, 2022

I was excited to get a diamond to replace the one I had lost with my wedding set. I placed the order on July 19,2022. I inquired about my order each month until I got my stone on November 9,2022. I hadn't expected the stone to take so long to be shipped. Jonathan Weingarten was awesome with me when I explained my frustration and hesitancy to accept my order - the stone was larger than I had ordered, making it impossible to set it in the setting I had purchased for my order. Jonathan had the stone set into a Tiffany-style solitaire setting for me to wear until I find my diamond it's permanent setting. The stone, a transitional cut, lab-grown diamond is absolutely beautiful. I am thrilled with the stone. The current setting's profile is a little tall/high for me, but it works for now. Jonathan also offered to do the CAD design for a new wedding ring for me free of charge. It's nice to know that is an option when that time comes.

Date of experience: December 8, 2022
Virginia
2 reviews
1 helpful vote
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I am so very happy and impressed with my purchase from Jonathan. He is the most kind and communicative vendor I have worked with. I ordered a Moissanite AVR and it is as stunning as I knew it would be.
I couldn't be happier with my purchase or the customer service service I received.
Thank you Jonathan!

Date of experience: November 30, 2018