Jennifer N.

I was buying a diamond from US - I'm a private purchaser in Australia, and after reading a lot about the quality of this company's products and services, I decided to give them a go. The hic cup was with my delivery address, which caused problems to FedEx and Australian Border Force as I wanted it delivered to a jeweller of my choice to be set (instead of to my home address). When I notified Distinctive Gem of the "road-block" I had reached, they went out of their way to ensure that the overseas purchase experience went smoothly, even having regard to the difference in time zones etc. I highly recommend this vendor thankyou for helping me.